Business
Doc990 Clinic Solution wins Health-Tech Award
In recognition of its efforts of uplifting the Sri Lankan healthcare sector, the Doc990 Clinic Solution by Sri Lanka’s pioneering digital health solutions service provider, powered by Dialog Axiata PLC, was awarded the Health-Tech Award under the category Telecare at the 5th Commonwealth Digital Health Awards (CWDHA) by the Commonwealth Centre for Digital Health.
The Doc990 Clinic Solution is a channelling platform that was extended free of charge to the Lady Ridgeway Hospital (LRH) which comprises a convenient ‘1390’ toll-free, trilingual channelling hotline (from any mobile network). This solution was an integral step forward in the digitisation journey of LRH, allowing patients to reap the benefits of a remote doctor channelling service from across Sri Lanka. The LRH annually serves over 445,000 patients in over 40 clinics. As a value addition to the hospital’s processes, the Doc990 channelling system enables staff to manage doctor-patient appointments, enabling a convenient doctor channelling experience for both patients and the hospital’s staff.
Speaking on this recognition, Renuka Fernando, Group Chief Digital Services Officer of Dialog Axiata PLC, stated “With an exponential increase in digital health innovations during the height of the pandemic and much after, Doc990 is humbled and honoured to have been recognised as the winner of the Telecare category at the 5th edition of the globally recognised CWDHA. In times of volatility and uncertainty, Doc990 is pleased to facilitate all Sri Lankans with progressive digital health technology that will enable them to face the new normal with convenience and confidence”
Doc990, operated by Digital Health Private Limited, is Sri Lanka’s pioneering digital health solutions service provider, offering medical services to subscribers from the convenience of their mobile phone. Launched in 2016, Doc990, a subsidiary of Dialog Axiata PLC, connects users with more than 5000 doctors in over 140 hospitals through its digital health platform which is accessible to users via www.doc.lk, by dialling 990 or via the Doc990 app, available on Android and iOS. Doc990 offers a range of medical services including doctor channelling sessions at hospitals island-wide for physical consultations while connecting users virtually with qualified Doctors, quality pharmacies and laboratories through digital health tech, with the aim of transforming the delivery of integrated healthcare through home-based solutions.
Business
NTB emerges stronger with clean books and capital muscle, signalling upside potential
Nations Trust Bank PLC (NTB) is emerging as a well-capitalised bank with cleaner books and a resilient earnings profile, positioning itself for a stronger growth phase in the coming years, according to First Capital Research.At a time when investor confidence in frontier markets is often dictated by balance sheet strength and earnings visibility, NTB appears to be ticking both boxes, according to the research firm’s earnings update of the bank.
The bank closed 2025 with a net profit of LKR 19.3 billion, reflecting a steady recovery trajectory despite residual macroeconomic pressures. More importantly, beneath the headline numbers lies a more compelling story: NTB’s core earnings engine is gaining strength. The distortion caused by one-off impairment reversals in previous periods has now faded, allowing a clearer view of the bank’s underlying performance. On this basis, recurring earnings have expanded sharply, pointing to a structurally improved operating model.
First Capital notes that NTB’s financial position remains robust, underpinned by capital ratios comfortably above regulatory thresholds. With a total capital ratio exceeding 20% and liquidity coverage ratios well above minimum requirements, the bank has built significant buffers to withstand external shocks. This strength is particularly relevant in a post-crisis environment where financial institutions are expected to prioritise resilience over aggressive expansion.
Equally noteworthy is the improvement in asset quality. NTB’s Stage 3 loan ratio has declined to below 1%, reflecting a healthier loan book and prudent risk management practices. This marks a significant turnaround from the stress levels seen during the height of the economic crisis, and suggests that the bank has successfully navigated the most challenging phase of credit deterioration.
While loan growth surged in 2025 as economic activity rebounded, a moderation is expected over the next two years. However, this slowdown should not be interpreted negatively. Instead, it signals a return to more sustainable credit expansion aligned with macroeconomic realities. NTB is still projected to outperform system-wide credit growth, supported in part by strategic initiatives such as the anticipated acquisition of the retail banking operations of HSBC in Sri Lanka.
This acquisition, expected to be completed in 2026, could prove to be a pivotal development. It is likely to strengthen NTB’s position in the premium retail segment while significantly boosting fee and commission-based income streams. In an environment where net interest margins are under pressure due to rising funding costs, diversification into non-interest income becomes increasingly critical.
Indeed, margin compression remains one of the key challenges facing the banking sector. NTB has not been immune, with higher deposit costs, particularly from fixed deposits, outpacing growth in interest income. Yet, the bank’s ability to maintain profitability despite these pressures underscores the resilience of its business model.
Looking ahead, First Capital forecasts NTB’s net profit to rise to LKR 23.9 billion in 2026 and LKR 27.2 billion in 2027. While these projections reflect a more measured macroeconomic outlook, they also point to steady and sustainable earnings growth.
From an investor’s standpoint, the valuation story adds another layer of appeal. NTB continues to trade at relatively low multiples despite delivering returns on equity exceeding 20%. This disconnect between market valuation and underlying performance suggests potential for a re-rating as confidence in the banking sector strengthens.
Hence, NTB’s evolution mirrors the broader recovery of Sri Lanka’s financial system—but with a notable edge. Its strong capital base, improving asset quality, and growing earnings visibility position it as one of the more compelling banking counters in the market today.
By Sanath Nanayakkare
Business
International cast of La Bamba arrives in Colombo
City of Dreams Sri Lanka and John Keells Foundation present a West End Musical, Opening on Friday.
Five members of the international cast of La Bamba! The Song of Veracruz arrived last week at Bandaranaike International Airport in Katunayake, ahead of the highly anticipated West End–licensed production in Colombo.
The visiting performers, Madalena Alberto, Eduardo Enríkez, Joseph Hewlett, Mychele LeBrun, and Charlotte Dos Santos Chabi, are marking their first visit to Sri Lanka and will celebrate the Sri Lankan New Year during their stay.
Following their arrival, the international artists will begin intensive rehearsals alongside the Sri Lankan cast, bringing together a dynamic blend of global and local talent. The collaborative process is expected to add depth and vibrancy to the West End–licensed musical, known for its rich storytelling, Latin rhythms, and high-energy choreography.
The production, directed and produced by London-based theatre producer Paul Morrissey, is a West End–licensed musical that brings together world-class performers, 7 live musicians, and a technical and creative crew of over 40 members. The musical has enjoyed successful runs internationally, delighting audiences across the UK, Europe, and North America with its vibrant blend of music and performances.
La Bamba! The Song of Veracruz is presented by City of Dreams Sri Lanka and John Keells Foundation. Audiences can experience this spectacular production from 24th to 27th April at The Forum, City of Dreams Sri Lanka.
Tickets are available via www.cinnamonboxoffice.com and the hotline +94 71 711 8111, with a 15% early-bird discount for Nations Trust Bank American Express and Mastercard Credit Card holders.
Business
Petroleum Dealers Association says commission cuts may disrupt dealer network
The Petroleum Dealers’ Association has urgently appealed to President Anura Kumara Dissanayake regarding a revised commission structure introduced by the Ceylon Petroleum Corporation (CPC) via Circular No. 1109 on 25 February 2025, effective 1 March 2025. The new system replaces the traditional percentage-based model with a tiered, capped rate per litre.
The Association warns that the reduced income fails to cover staff salaries, loan repayments, and operational costs—threatening the viability of 98% of individually or family-run dealers. Many cooperative-run stations may close, impacting employment and fuel supply networks. The change was made without prior consultation.
A broader structural imbalance exists: CPC operates under a cost-recovery model, retaining margin flexibility, while dealers absorb all costs within fixed earnings. By contrast, private fuel companies in Sri Lanka still pay dealers ~3% of sales, offering more sustainable income. Additionally, dealers must remit VAT on centrally-set fuel prices and purchase stock on a cash basis, increasing working capital needs without corresponding income growth.
The Association requests an expert committee, including their representatives, to develop a fair, sustainable solution. Without policy reform, financial pressure may disrupt the dealer network and national fuel availability.
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