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1390 COVID–19 Integrated Home-based Care Solution successfully administers care to over 100,000 patients

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The COVID-19 Integrated Home-based Care Solution conceptualized and implemented effectively by the Ministry of Health (MOH) announced successful administration of care to over 100,000 home-quarantined COVID-19 patients last week. This initiative was supported by the World Health Organization, the Government Medical Officers’ Association (GMOA) and powered by Dialog Axiata PLC, Bank of Ceylon, and Wavenet International (Pvt) Ltd.

The 1390 Toll-free Trilingual Hotline and the Patient Management System was launched to support the patient management efficiently by implementing an Integrated Digital platform to manage the home care of PCR/ RAT positive patients. The toll-free 1390 hotline and all connectivity requirements are sponsored by Dialog Axiata PLC, the Patient Management System is sponsored by Wavenet International Pvt Ltd, and the Call Centre is sponsored by Bank of Ceylon. The patient management was led by specialized consultants and over 600 trained medical doctors were deployed with the coordination of GMOA under the guidance of the Ministry of Health to provide individual care.

The successful execution of the 1390 integrated home-based care programme has also reduced the burden to hospital care systems during the height of the COVID-19 pandemic, with the spread of new variants of the virus. The solution was also successful in reducing the workload of the front-line health care providers by providing a platform to manage asymptomatic and non-critical patients remotely. The solution was quickly adopted by the healthcare workers which aided in digitising the manual process of patient data management, record keeping and turnaround time in administering home-based care to patients.

Under the guidance of the Ministry of Health, the toll-free 1390 Trilingual Hotline has now been extended to the general public to register to the Ministry database if they have been tested positive for COVID-19, thereby creating a central hub for COVID-related patient administration. If patients who have tested positive are yet to be registered with the local PHI or Medical officer, they can call 1390 and register with the Home-based Care Solution to be treated from the safety and comfort of their own home as per the guidelines by the Ministry of Health.

Speaking on this milestone moment, Dr. Asela Gunewardena, Director General of Health Services stated “The 1390 Home-based Care Solution is a supplement to the country’s efforts in controlling COVID-19 and on behalf of the MOH, I would like to acknowledge the dedication of the health care workers who have made this system a success while also extending my gratitude to Dialog Axiata, Bank of Ceylon and Wavenet International for deploying the patient management system and the GMOA and WHO for their support given. This national initiative is an asset to the country and the collaborative efforts of these parties will not only substantially facilitate the progress of the country’s pandemic control but also the long-term future plans of implementing a primary healthcare system for every Sri Lankan.”

Dr. Anuruddha Padeniya, President of the GMOA said “As of today, the GMOA is happy to state that over 600 doctors and pre-intern doctors have actively monitored over 100,000 COVID patients from their respective homes using advanced technology while also maintaining a proper recording system and a clinical hierarchy. We are grateful to the collaborative strengths of Dialog Axiata, Bank of Ceylon and Wavenet International in supporting the GMOA to bring a high level COVID patient monitoring system to life thereby making an example to the world while maintaining an advanced system to better manage COVID in future as well.”

Commenting, Supun Weerasinghe, Group Chief Executive of Dialog Axiata PLC said, “We are thankful to the Ministry of Health for giving us this opportunity to further support health care providers with their COVID-19 eradication efforts. We are also grateful to the support received from Wavenet International, Bank of Ceylon and the GMOA whose combined strengths have enabled us to further our ongoing commitment to support the national pandemic mitigation endeavours and those affected by COVID-19”.

Commenting, Kanchana Ratwatte, Chairman of Bank of Ceylon stated “We at Bank of Ceylon, along with our partners Dialog Axiata and Wavenet are extremely proud of our achievement as we reach the milestone of 100,000 homecare patients under this programme. In future, I hope that opportunity will present itself to consolidate this service, post Covid, as a community health care centre. It is opportune to thank the officials of the Ministry of Health, the GMOA and the frontline health workers who were all party to this meritorious act.”

Commenting Suren Pinto, CEO of Global Wavenet stated “Wavenet takes great pride in its partnership with Dialog Axiata and BOC to deliver a robust and scalable platform, with advanced technology that supports an entire nation’s health care needs. It is a true testament of our commitment towards continuously advancing the Health Tech space in Sri Lanka.”



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The Ceylon Chamber’s Commercial Document Registration Division expands export support

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The Commercial Documents Registration Division (CDRD) of The Ceylon Chamber of Commerce has expanded its export support services with the introduction of the Free Sale Letter for Pharmaceuticals, providing Sri Lankan pharmaceutical manufacturers and exporters with an additional document certification service to support their export processes and compliance requirements in international markets.

The new service expands CDRD’s portfolio of trade documentation solutions, which includes Certificates of Origin and the certification of key commercial documents required by overseas buyers, customs authorities, and regulatory bodies. These services assist exporters across sectors by helping ensure their documentation meets applicable requirements for international trade.

Established in 1925 as one of the authorised institutions to issue Certificates of Origin in Sri Lanka, CDRD has supported the country’s international trade for nearly a century. Today, the Division provides certification and verification services to exporters, manufacturers, freight forwarders, logistics providers, and other trade stakeholders, supporting businesses in meeting documentation requirements for global markets.

In addition to pharmaceutical certification, CDRD facilitates the certification of Commercial Invoices, Packing Lists, Price Lists, Health Certificates, Phytosanitary Certificates, Certificates of Analysis, Bills of Lading, Survey Reports, Beneficiary Certificates, and other export-related documents. The Division also issues Free Sale Letters and Surveyor Appointment Letters, while supporting exporters through the Ministry of Foreign Affairs’ Electronic Document Attestation System (e-DAS), enabling secure and efficient document authentication.

Through established processes, digital solutions, and its e-service platform, CDRD continues to enhance the efficiency and accessibility of trade documentation services. Available 24/7 and 365 days of the year, the platform enables exporters to submit and manage documentation requirements conveniently while ensuring that certified documents meet internationally accepted requirements. By providing reliable documentation support and adapting its services to changing trade needs, the Division assists Sri Lankan businesses in managing export requirements and accessing international markets.

For more information on obtaining commercial document registration services, contact Achala via achala@chamber.lk / 0115588886

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Siyapatha Finance unveils newest branch in Bandarawela

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Siyapatha Finance PLC recently expanded its island-wide footprint with the successful inauguration of its 64th branch in Bandarawela. Strategically located in scenic hill town in the Badulla District, the latest branch offers convenient and wider access to tailored, customer-centric financial solutions.

The branch was ceremoniously declared open by Siyapatha Finance PLC Chief Executive Officer (CEO) Mathisha Hewavitharana, joined by Chief Operating Officer (COO)Rajeev De Silva, Ms.D.M. Dewmi Tharindi, a student of Bandarawela Dharmapala Vidyalaya who won the Under-18 Girls’ 3,000m event at the Junior National Athletics Championship, the Senior Management and staff members as well as Traffic OIC Kandasami, Trade Association Secretary Sunanda Rathnayaka, representatives of the government and private banks and insurance companies and well-wishers.

Sharing his thoughts, Siyapatha Finance PLC CEO Mathisha Hewavitharana remarked: “We are deeply honoured to be of service to the people of Bandarawela. Opening this branch is a pivotal step in our 2026 expansion strategy and a reflection of our commitment to strengthen our presence in Sri Lanka. It is a region that showcases potential for greater economic development primarily through the country’s traditional agricultural practices. We look forward to reaching as many different communities as possible in the coming years.”

The Bandarawela branch offers a comprehensive product portfolio including leasing, fixed deposits, gold financing, business loans, personal loans, fast draft, and factoring to Smart Pay, the Company’s bill payment facility. With a thorough understanding about the current socio-economic dynamics of the region, the well-trained team at the newest branch is dedicated to providing flexible financial solutions to aspiring individuals as well as small and medium-scale enterprises (SMEs).

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Dialog recognised as Sri Lanka’s Most Loved Service and Telecommunications Brand for third consecutive year

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Dialog Axiata PLC, Sri Lanka’s #1 connectivity provider, has once again been recognised as Sri Lanka’s Most Loved Brand in the Service and Telecommunications sectors, while also ranking among the top Corporate Brands in the LMD Brands Annual. Marking its third consecutive year at the top of both categories, the recognition reflects the company’s commitment to enriching Sri Lankan lives and enterprises through technology, while creating value for customers, communities and the nation.

The accolades were awarded through the LMD Brands Annual survey, conducted independently by PepperCube Consultants on behalf of Media Services. Based on responses from 400 readers across Sri Lanka, representing a broad demographic and geographic mix, the survey identified the brands that resonated most strongly with consumers in terms of trust, loyalty and brand affinity.

Lasantha Theverapperuma, Group Chief Marketing Officer of Dialog Axiata PLC said, “Being recognised as Sri Lanka’s Most Loved Brand across both the Service and Telecommunications sectors is a meaningful endorsement of the trust and confidence that Sri Lankans continue to place in Dialog. This recognition reflects our commitment to understanding and serving the evolving needs of our customers while expanding access to digital connectivity, services and opportunities. As we continue to innovate and grow, we remain focused on creating value for communities and supporting Sri Lanka’s digital and socioeconomic progress.”

The recognition also reflects Dialog’s continued focus on innovation, customer-centricity and investments that support Sri Lanka’s digital future, including expanded 5G connectivity, AI-powered digital experiences and broader access to digital services.

Beyond connectivity, Dialog continues to support communities, livelihoods and the environment through initiatives such as Govi Mithuru, which provides AI-driven agricultural advisory services to over one million farmers, and Shishyadhara, which has enabled subsidy distribution to more than 450,000 underprivileged students. The company also continues to advance its Net Zero 2050 ambition through energy optimisation, renewable energy adoption and the expansion of solar-powered network infrastructure.

Further underscoring the brand’s standing among Sri Lankan consumers, Dialog was also recognised as the ‘Service Brand of the Year’ for the fifth time and the ‘Telecommunication Brand of the Year’ for the 15th consecutive year at the SLIM-KANTAR People’s Awards 2026.

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