Business
SLITHM chief on a mission to bring back the glories of the Ceylon Hotel School era
By Harischandra Gunaratna
The chairman of the Sri Lanka Institute of Tourism and Hotel Management (SLITHM), Shirantha Peiris, in an interview with The Island Financial Review recently said that his dream was to take the school back to its ‘golden days’ when it functioned as Ceylon Hotel School.
‘The Ceylon Hotel School produced world class hoteliers, where some of them held top positions in hotels owned and operated by international chains in different parts of the world, he said.
Peiris assumed duties as the chairman of SLITHM in June 2022 and the institute has seen steady advancement during this short period, according to SLITHM sources.
When queried as to how the standards and the quality of such a prestigious institution had deteriorated, Pieris admitted that there was a drop in the quality of some of the students. He attributed the deterioration of standards to multiple reasons, which he has identified and rectified.
Some of the improvements effected by him relate to the student enrollment process. For example, students are now enrolled purely on merit, with external influence not being taken into consideration. The same practice is followed with regard to employee recruitment.
Pieris added: ‘When I left school in 1982, it was extremely difficult to join Ceylon Hotel School as there was a very clear and a transparent selection process. At present we adopt the same practice.
‘When I assumed duties, one of my first tasks was to look into the existing value chain of the organization and introduce efficiency.
‘The institution follows a strict enrolment process with multiple eliminating stages to ensure that the right candidate is selected.
‘We must ensure that only the right students who have a passion for hospitality are enrolled as this has a positive impact not only in meeting customer expectations, but often exceeding same when our students are in the industry. We have seen this many a time in the industry, where our students have maintained high standards in a consistent manner.
‘Deteriorating standards of English of some of the staff members and students in the school is an issue. It has to be addressed and recommendations are made to the senior management. English is mandatory when engaging in hospitality as well as when being employed.
‘The standards of students who pass out of the institution are high and they could secure employment in any top-class hotel in Sri Lanka with handsome remuneration packages. We need to ensure that every student meets these criteria and this cannot be done overnight. If you look around the leading hotels, most of the General Managers and senior management are former students of SLITHM (Ceylon Hotel School). We need to maintain these standards, be consistent and adopt the best practices at SLITHM. Our main objective is to train people for the local industry.
‘SLITHM had the very first Innovation Fair last week which was an excellent initiative by the Director General – SLITHM, where we were able to witness our students’ innovation and creativity, not restricting to the usual practices but also introducing AI driven technology. During the last two years we have introduced multiple events for students, including sports activities, which will be an annual event from now on.
‘We have nine schools, covering all provinces and at present seven schools run at full capacity and one of the constraints is that we need more space to run the institution. We have already communicated to the authorities requesting additional space to increase the number of students. We are working towards increasing the number of students at the Jaffna and Batticaloa schools as well.
‘It is imperative that we introduce and engage in global best practices and be current with the rapid changes that take place in hospitality and tourism. Restructuring and succession planning have commenced and are on-going.
‘We are also focused on the wellbeing of our employees and have introduced a “Pink Day”, which takes place in October as it is ‘Breast Cancer Awareness Month’. On this day we have health care experts creating awareness and all our female employees are invited to go through a screening process at no cost. We will be introducing employee engagement initiatives too to ensure that we have a work force that is engaged in being high performers.
‘SLITHM also has the “Samudra Training Hotel” (STH) located in the Colombo School. STH is currently going through a transformation process and will be a fully operational hotel before this winter. The Samudra Restaurant has been fully renovated and is already in operation. The other areas that will be operational soon are the pub, the terrace with a beautiful ocean view and all rooms refurbished with the support of the industry. We have already written to the industry and have received positive responses. The uniqueness of this operation will be that the hotel will be run by students. STH will be a place to talk about very soon.
‘Another area we are working towards is going paperless and introducing automation where applicable. In this day and age, we cannot be comfortable with old practices and need to embrace technology.
‘I must thank my staff for their contribution and continuous support in the transformation process as well as all stakeholders working closely with SLITHM.’
Business
No shortcut to building Sri Lanka’s reserves: CBSL Governor
by Sanath Nanayakkare
“There is no shortcut to sustainable reserve accumulation,” Central Bank Governor Dr. P. Nandalal Weerasinghe said yesterday, warning that rebuilding Sri Lanka’s foreign-exchange buffers must be underpinned by sound economic fundamentals, policy credibility and institutional discipline rather than short-term fixes.
Addressing the inaugural Reserve Management Conference 2026 in Colombo, Dr.Weerasinghe said the task of building reserves had become increasingly difficult as geopolitical fragmentation, trade tensions, sanctions, volatile commodity prices, changing interest-rate cycles and rapidly shifting capital flows reshape the global financial environment.
For Sri Lanka, which experienced the consequences of depleted reserves during the 2022 economic crisis, the issue is particularly important.
“When reserves become critically low,” the Governor said, the consequences extend well beyond the Central Bank’s balance sheet. Imports become constrained, debt servicing becomes difficult, exchange-rate pressures intensify, inflationary pressures can increase and confidence deteriorates.
Most importantly, he said, the policy space available to respond to further shocks becomes severely constrained.
Foreign reserves should therefore be viewed not simply as financial assets but as a country’s “first line of defence” against external shocks, providing confidence, policy space and the ability to meet essential external obligations.
But Weerasinghe cautioned that reserve accumulation was not a linear process. A country could build reserves during favourable periods only to see them drawn down rapidly by an external shock.
The more important questions, therefore, were how resilient the reserves were, how accessible they were, how quickly they could be mobilised and whether they would be sufficient for the next shock.
Sri Lanka has made considerable progress since the crisis, with macroeconomic stabilisation and structural reforms strengthening the external sector compared with the difficult period of 2022–2023, he said.
However, sustainable reserve accumulation could not be separated from the broader macroeconomic policy framework.
Foreign exchange generated through exports, tourism, remittances, services and capital inflows ultimately provides the foundation for stronger reserves. When foreign-exchange inflows exceed outflows, reserves can rise, but maintaining that process while preserving exchange-rate flexibility, price stability, external debt-servicing capacity and market confidence remains a delicate policy challenge.
Dr.Weerasinghe warned against relying excessively on central-bank intervention, monetary expansion or external borrowing to rebuild buffers. Such measures could distort market signals, generate inflationary pressures or simply create future debt-service obligations.
“The most sustainable reserve accumulation strategy is therefore not simply to acquire reserves,” he said. “It is to build an economy that naturally generates and retains foreign exchange.”
The Governor said geopolitical risk had now become an integral part of reserve management. Strategic competition among major economies, sanctions and financial fragmentation were forcing reserve managers to reconsider the risks associated with particular currencies, jurisdictions and financial markets.
Although the US dollar continues to dominate international trade, finance and global reserves, diversification has a role to play. But diversification for its own sake could reduce liquidity and operational efficiency, he cautioned.
For official reserves, safety and liquidity must remain paramount, particularly because reserves may have to be deployed precisely when financial markets are under severe stress.
Sri Lanka’s vulnerability to energy and geopolitical shocks also makes the issue particularly acute. As an energy-importing country, a sharp rise in global oil prices can rapidly increase the import bill. At the same time, geopolitical tensions can weaken tourism and other sources of foreign exchange, producing the potentially damaging combination of rising outflows and declining inflows.
Climate-related disasters could create similar pressures by disrupting agriculture, infrastructure, tourism and imports.
Dr. Weerasinghe said reserve adequacy should therefore no longer be judged by a single number or conventional indicator such as import cover. Short-term external liabilities, debt-service requirements, capital-flow volatility, exchange-rate flexibility, contingent financing and the probability and magnitude of external shocks should also be considered.
He also highlighted the growing role of gold, technology and artificial intelligence in reserve management, while stressing that innovation should never compromise safety and liquidity.
Ultimately, the Governor said, reserves were not managed simply to earn a return but to protect economic stability and preserve confidence.
“Buffers must be built before they are needed,” he said, “because by the time an external crisis arrives, it may already be too late to begin building them”.
Business
Price of war keenly felt by investor community
By Hiran H. Senewiratne
The escalation of tensions in the Middle East and the surge in oil prices are continuing to negatively impacted investor sentiment, market analysts said yesterday.
The All Share Price Index went down by 93.55 points, while the S and P SL20 declined by 23.8 points.
Turnover stood at Rs 1.45 billion with five crossings. Those crossings were; Sampath Bank 3 million shares traded to the tune of Rs 428 million; its shares traded at Rs 142.50, Commercial Bank 256,000 shares crossed for Rs 49 million; its shares traded at Rs 204.50, Digital Mobility Solutions 190,000 shares crossed to the tune of Rs 30 million; its shares fetched Rs 158, Overseas Realty 493,000 shares crossed for Rs 26 million; its shares sold at Rs 53 and Royal Ceramics 469,000 shares crossed to the tune of Rs 23 million; its shares traded at Rs 48.50.
In the retail market companies that mainly contributed to the turnover were; Commercial Credit and Finance Rs 38 million (376,000 shares traded), Renuka Agri Rs 33 million (2.8 million shares traded), Sierra Cables 32 million (925,000 shares traded), Singer SriLanka Rs 31 million (359,000 shares traded), Dialog Axiata Rs 31 million (637,000 shares traded) and Access Engineering Rs 30 million (383,000 shares traded). During the day 35 million share volumes changed hands in 13380 transactions.
It is said that banking sector counters, especially Commercial Bank, led the market,which contributed close to half of the total turnover. Apart from that other sectors, including manufacturing, telecom and construction counters performed well.
Meanwhile, Melstacorp (down 1.32 percent at Rs 187.00 ), Royal Ceramics Lanka (down 1.22 percent at Rs 48.50 ), Hemas Holdings (down 1.27 percent at Rs 31.20 ), and Dipped Products (down 1.50 percent at Rs 59.00) were top negative contributors.
Yesterday the rupee was quoted at Rs 328.60/70 to the US dollar in the spot market from Rs 328.60/80 the previous day, while bond yields were quoted steady to lower, dealers said.
Business
Softlogic Glomark’s “Better Life” campaign wins Gold at Dragons of Sri Lanka 2026
Softlogic GLOMARK, one of Sri Lanka’s leading supermarket chains, has been recognised at the Dragons of Sri Lanka Awards 2026, winning Gold and Black Dragon for Loyalty & Acquisition and Product Relaunch. The recognition reflects a deliberate strategic shift in how GLOMARK engages with the evolving needs of Sri Lankan consumers. Rather than competing primarily on convenience or price, GLOMARK built a purpose-led proposition around “A Better Life for Your Home,” repositioning the everyday grocery shop as an opportunity to make healthier, more considered choices for customers and their families.
Launched nationally as “Better Life,” the campaign brought this proposition to life through a vibrant commercial and memorable jingle, before extending the idea beyond advertising and into the shopping experience itself. Trained employees, curated product ranges and a re-aligned store environment were designed to make better choices more visible, accessible and easier to adopt.
The strategy translated into measurable business results. Active loyalty customers grew by 21%, footfall increased by 33%, while GLOMARK’s most frequent shoppers grew by 50%. The results demonstrate that building relevance and trust can create stronger customer relationships than competing solely on price or convenience.
Softlogic GLOMARK CEO Terry O’Connor said: “This award signals that our long-term strategy is working. We set out to build a brand customers choose because it genuinely improves their lives, not simply because it is convenient or cheap. Seeing that reflected in both industry recognition and real business growth confirms that we are on the right path and strengthens our confidence as we continue investing in GLOMARK’s future.”
Softlogic GLOMARK Head of Marketing Chamindri Pilimatalauwe said: “Our customers are increasingly making more deliberate, health-conscious, better choices, and this recognition confirms that our brand strategy is responding to that shift. We believe that when we curate every aisle and guide customer’ through it, we are also helping curate the lives of our customers. In that sense, we are more than a supermarket. We have the ability to influence how Sri Lanka lives, and we take that responsibility seriously. ගෙට Better Life’ was never intended to be a single campaign moment. It represents a fundamental repositioning of what GLOMARK stands for, designed to inspire and earn loyalty rather than simply drive footfall.”
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