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OLD REST HOUSES OF THE JAFFNA PENINSULA

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by HUGH KARUNANAYAKE

Rest houses were the pioneering institutions associated with the hospitality industry in Ceylon of the period between the 18th and 20th Centuries. Readers may be surprised to note that “Rest House” is an institution found only in Sri Lanka. The name seems to be derived from the Dutch term Rust Huys which was the appellation in use when they were originally established during the days of Dutch rule over the island’s maritime provinces. They were originally used as inns or hostelry for the use of the Governor or leading government officials when visiting local areas when there were neither hotels nor proper roads to the island. Its Indian counterpart during days of British rule was called “Inspection Bungalows” or IBs and also as Dak bungalows.

Over the years, rest houses in Ceylon became popular places for holidaying and for rest and recreation especially during colonial days when many of them were established across the country, mainly as accommodation for government officials on “circuit”, as inspection tours were officially known. They also served as convenient accommodation for the local traveller, there being hardly any alternative in those early days.

Most rest houses were located on sites chosen for their scenic beauty or strategic position. The discerning eye of the old British provincial engineers of the PWD has to be acknowledged for the inspiring locations of most Rest Houses across the country. Most were constructed during or before the 20th Century and were architecturally typical of that era. Usually with colonnaded open verandahs with round tiled roofs, and overlooking splendid vistas, pleasing to the eye, these buildings assumed a unique character. Any structure not conforming to that basic architectural formula ran the risk of being termed a “guesthouse” – a different kettle of fish altogether!

Rest house cuisine also developed into an epicurean genre all its own. It was a delight not only to the tired traveller, but also to the gourmand, most of the recipes being based on locally available produce and unique in many ways. The popularity of rest houses continued into post independence days up to the time of the emergence of tourist hotels which commenced in the mid 1960s.

From the 1960s onwards Sri Lanka commenced investing in tourism development infrastructure, and a string of luxury hotels came up on the South Western coast from Negombo down to Tangalle, in the east coast, and soon into tea country and other picturesque sites in the hinterland. The north of the country beyond Anuradhapura however was by and large neglected by the tourism industry excepting the north east sector around Trincomalee. The lacuna was mainly because of uncertainty and risk associated with the then prevalent civil war lasting around 30 years.

The Jaffna Peninsula and its people remained in relative isolation during the period of the civil war. There was very little in the form of accommodation for the traveller to that part of the country, which was a veritable ‘no go zone’ for three decades. Consequently, the hoary old institution known as the rest house, assumed a certain significance to the tired traveller seeking a place of rest, albeit there being few who dared take the risk to travel into the heart of the war zone!

It was during the British colonial days that popularity of rest houses in Sri Lanka peaked. This was around the 1930s. There were then 162 rest houses in the country of which there were nine within the Jaffna Peninsula. By 1963 the total number declined to 108 with the number in the Jaffna Peninsula dropping to six.

At the turn of the 20th Century, some of the oldest rest houses in Ceylon were in the peninsula where the locals called them madams or choultrys, somewhat equivalent to the tanayama or ambalama in the south of the island.

The rest houses in the Jaffna peninsula received the attention of writers like James Cordiner (1807), Capt Thomas Aldersey Jones of the 19th Regiment (1805) and later, the reputed antiquarian John Penry Lewis, whose observations in an article for the Times of Ceylon Annual 1913, provide interesting insights into the life of the local traveller of those times. A review of some of the early descriptions of rest houses in the peninsula will help shed some light into the prevalent lifestyle and customs in the North, and bring back to mind an era gone forever!

At the beginning of the 20 th Century the rest houses in the peninsula were those in Jaffna, Elephant Pass, Kayts, Point Pedro, Pallai, Pass Beshuter, and Kankesanturai. The civil war which engulfed the North of the country saw the destruction of the Elephant Pass, Chavakachcheri, and Jaffna rest houses. I am happy to record that my stay in the Jaffna and Kankesanturai rest houses in 1977 brings back nostalgic memories of the City of Jaffna.

The rest houses in Pallai, Pass Beshuter, and Chundikulam, ceased to function many years previously, due to lack of patronage, and thus became economically unviable. Those remaining today would most likely be operating below optimum level, except perhaps Kankesanturai, which has been revamped and functions as a tourist facility at the northern most point of the island.

Captain Thomas Aldersay Jones of the 19th Regiment, wrote in his unpublished diary of December 25, 1805, said that there were rest houses or choultries at Chavakachcheri, Kilali, and “Bescooter”. It seems apparent therefore that the others in the peninsula were built later. “Pas Beschuter: or “Beshuter” as it was sometimes called, was 15 miles east of of Kilali, away from the coast on the road to Mulaitivu via Chundikulam, which was at the extreme South East end of the peninsula.

Captain Jones noted in his diary that the choultry at Kilali was the most comfortable on this road and observed :”Rest house good, people civil, and can get everything”.

James Cordiner observed in his work published in 1807, “at Kilali choultry or rest house, the landlord is an invalided sergeant who formerly served the Dutch Government, and is now settled there in charge of the Post Office. Both he and his wife are born of Ceylonese mothers”. Jones noted that “Chavacherry” or Chavakachcheri “adjoined the ruins of a large house which in Portuguese times was the residence of the parish priest”. J.P. Lewis noted 100 years later, that the then existing rest house was probably on the same site adjoining the Magistrate’ s bungalow which Lewis earlier occupied for five months “pestered by bats and depressed by the smoke of the cremation ground nearby”.

Captain jones in his diary referred to a large Moorish Church which, according to Lewis, was, in fact, the remnants of a Portuguese Church. The Chavakachcheri rest house has since been completely demolished, and only the land remained.

In the old Pas Beshuter Rest House visitor’s book, there was a verse by Graeme Read Mercer of the Ceylon Civil Service arising from a complaint by two travellers who had preceded him and which reflects on the isolation of rest houses and the problem of servicing its needs in far flung outposts. The verse reads thus: “

Messrs Buwker and Meek/Discover a leak

/On which a few pence expended

/Will save many pounds/

A few years hence/

When it will be as they will be mended/ ”

The rest house at Pas Beshuter which operated for over half a century, seem to have ended its usefulness by the end of the 19th century, when Lewis noted that the pillars which supported its roof was still seen standing in desolate rows amid the ruins of the old Dutch Fort. The rest house in Chundikulum which was still in use in

1805 when Captain Jones commented in his diary “Rest house bad, and could get nothing, the natives having gone on a visit and not returned”!

Lewis noted when he visited Chundikulum over a 100 years later, that there had been no visitor for the three preceding years! Little wonder that the rest house ceased to function not long afterwards.

The rest house in Point Pedro was more a madan or ambalama or resting place for travellers, built across the road with traffic passing under its arched roof and adjoins a Hindu temple which was built by the brahmins associated with the temple, with the approval of the District Road Committee.

It is unique in style, having an arched dome like roof similar to arched madams found in South India. The photograph below taken by Skeen and Co around 1900, shows the rest house in its original form. The building exists to this day, but without the unique arched roof, which has been replaced by a plain gabled roof of metal sheets, the original roof structure of great character, a possible victim to the ravages of war.

The Elephant Pass rest house was originally a small Dutch Fort built in the 18 th century and stood at the entrance to the Jaffna Peninsula from the south, at the end of the causeway connecting the peninsula to the mainland.

According to Sir Emerson Tennent (1859), the name originated from the annual visitations by wild elephants during July and August,t he reason when the palmyrah fruit ripens, attracting wild elephants from the mainland. When Captain Jones arrived there on September 19, 180, he found the rest house “fallen down”! Perhaps the rest house was in a different location. Jones had to stay the night at the “tappal man’s house”

The Elephant Pass rest house was a picturesque house with a heritage well worthy of preservation, but was unfortunately destroyed during the war. The photograph shown here is from W.A. Nelson -the Dutch Forts of Sri Lanka, 1984.

The Jaffna Rest House was located near the esplanade and when it was built in the late 19th century it stood out in splendour with park like grounds. In later years the building looked less impressive and also suffered severe damage during the war.

The Kayts rest house built in the 19th century and located 100 yards away from the jetty was a small two roomed building. Remains of the foundation of a building dating back to the Portuguese era were observed within the rest house compound a century ago. A tombstone dated February 23, 1828 in memory of John the infant son of Rob Atherton, the sitting Magistrate and Fiscal of Delft, stood on the grounds of the rest house. It is not known whether the tombstone, or the rest house itself exists today.

The rest house keeper during the early 20th century was a man by the name Pillai who with his brother were well known for the sumptuous breakfasts they served their guests. The Pillai brothers were known by their nicknames Bob Pillai and Ned Pillai and were an institution in Kayts, much like Tamby the well known rest house keeper of the Trincomalee rest house of that era.

The Kankesanturai rest house is an old building constructed in the 19 Century to which a 20th century addition was made. It is located in a picturesque point facing the Indian Ocean. It was constructed during the tenure of office of District Engineer Armstrong, a man responsible for many public works in the peninsula.

During the war it was run as a tourism facility by the defence department. With the end of the war several hotel projects commenced in the peninsula, and it is hoped that the income generated by tourism will be a stimulus to the economy of the Jaffna peninsula.



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The NPP’s pivot to the past

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“The elephant is crashing about in the room, trampling people to death, and politely ignoring it is no longer an option”.

AC Grayling (To Set Prometheus Free)

Before Anura Kumara Dissanayake promised a renaissance, Maithripala Sirisena promised good governance. The restoration of the rule of law was a key aspect of the different, better Sri Lanka Candidate Sirisena (and his chief supporter Ranil Wickremesinghe) offered in 2015. In that promised land, all wrongdoers will be brought before the law; justice will cease being a luxury only the rich and the powerful can afford and become a fact of ordinary life.

Chandrika Bandaranaike Kumaratunga’s elevation of the singularly unsuitable Sarath Silva to the august position of chief justice (an appointment some sought to justify on the irrelevant grounds that he was a Buddhist) had severely undermined judicial independence. Mahinda Rajapaksa dispensed with the rule of law entirely, enshrining in its stead the law of the ruling family. The illegal (and thuggish) impeachment of chief justice Shirani Bandaranayake destroyed even the pretence of judicial independence.

Today, Namal Rajapaksa is a born-again advocate of judicial independence and the rule of law. He seems to not remember the measure of the man his father and family picked as chief justice once they booted out Shirani Bandaranayake. Just one example would suffice to demonstrate Mohan Peiris’ suitability to be enthroned as the Rajapaksa chief justice. In November 2011, responding to a question about the disappearance of Prageeth Ekneligoda, Mr Peiris told the UN Committee against Torture, “Our current information is that Mr. Ekneligoda has taken refuge in a foreign country… It is something we can be reasonably certain of” (BBC– 25.11.2011). When summoned before the Homagama magistrate court (where the Ekneligoda case was being heard), he did a volte face. He rejected “the transcript of the statement he made in Geneva last year,” and said “he could not remember the source that revealed to him the whereabouts of Prageeth Ekneligoda,” adding that “I have no information that the corpus is alive or not and I do not think the government does either and that God only knows where Ekneligoda is” (Ceylon Today – 6.6.2012).

With Mohan Peiris controlling the judiciary, the law of the Rajapaksas could stalk the land unimpeded. For many voters who flocked to Maithripala Sirisena’s side in 2015, restoring the rule of law was not an abstract slogan but a vital necessity.

The Sirisena-Wickremesinghe administration did not betray that promise. Restoring judicial independence was the best – and the most enduring – achievement of an administration which violated the bulk of its promises and betrayed a large part of its mandate.

Unlike Maithripala Sirisena, Anura Kumara Dissanayake did not inherit a debased and a cowed judiciary. He inherited a strong judiciary confident enough to take on an executive president, a judiciary unafraid to stand up to a saffron mob and put a stop to the misuse of the International Covenant on Civil and Political Rights (ICCPR) as a blasphemy law. Today, the judiciary remains one of the very few relatively undebased and uncompromised (plus popular) institutions in the country. Consequently, President Dissanayake’s task does not involve any doing. His task is to refrain from doing. His May Day remark concerning an upcoming verdict is an example of what he should not to.

While the judiciary has been a beacon of hope in dark times (despite occasional backsliding), the same cannot be said of the police, an essential component in maintaining the rule of law. If the police fail to carry out investigations impartially and speedily, if they favour powerful suspects over powerless victims, then the rule of law is violated at the foundational level, a wrong that cannot be righted even by the most independent judiciary.

Is the saffron robe above the law?

Addressing a District Development Committee meeting last week, President Dissanayake said that his government has ended the impunity of those who believed that the law would never apply to them.

Does the president live in a parallel universe where a powerful monk accused of raping a 12-year-old child is being protected by a non-divine hand?

The crime is so horrendous it would have sufficed to cause the most powerful politician or the wealthiest businessman to fall from grace. Despite the necessary presumption of innocence, any political or economic leader accused of ‘purchasing’ a small child from her parents and raping her would have been arrested immediately, kicked out from whatever positions he occupied, and ostracized societally. If the government was dragging its foot, if the police were bending the law, the opposition and the media would have been on them like a tonne of bricks. If the accused had any connection with the opposition, the government would talk of little else for days. There would be parliamentary debates and press conferences, media exposes and public protests.

Not when the accused is Pallegama Hemaratana thera, the head of Atamasthana. Then the only sound from the usually garrulous political, economic, and religious leaders is silence.

Human Rights Council and Euro-Med Human Rights Monitor have published extensive reports of how Israel systematically uses sexual violence against Palestinians ( and ). Last week, The New York Times carried its own expose detailing these atrocities. In his commentary on the findings, Nicholas Kristoff, a two-time Pulitzer winning journalist, wrote, “It’s a simple proposition: Whatever our views of the Middle East conflict, we should be able to unite in condemning rape” ().

Indeed. Similarly, we should be able to unite in condemning child abuse, whatever the identity of the alleged perpetrator. But when it comes to the Pallegama Hemaratana case, government and opposition, religious and economic leaders, most of the media and societal luminaries have united in wilful blindness and wilful deafness. Had it not been for judicial action and the effort made by the National Child Protection Authority, the monk would still be lording it over in Atamasthana. Even after the court ordered his arrest, he managed to evade prison and spend days in the Nawaloka hospital.

The Minister of Children and Women’s Affairs issued an anodyne statement after the judicial order rendered police inaction impossible. Nothing, though, from the president, the many would-be presidents, the PM, the leader of opposition, party leaders. Nothing also from the Mahanayake theros or the Cardinal. Just announce that children will be taught how to identify and protect themselves from child abusers and mark how quickly the silence ends and the cacophony of outrage begins.

In his autobiography We don’t know ourselves – A personal history of modern Ireland, Irish author Fintan O’Toole writes of a priest-teacher who abused his students, “openly, constantly, shamelessly…” The perpetrator picked his victims carefully, “the vulnerable boy, the kid who got into trouble, the kid whose father had died.” Mr O’Toole calls clerical child-abuse “…the open secret, the thing that everybody knew and nobody grasped, the truth that could be seen but never identified. We were adepts at epistemology. Most of us could walk like circus performers across tightropes that were strung between private knowledge and public acknowledgement. The only ones who ever looked down were those who were badly abused, and they became even better at suppressing reality.” For decades, individual acts of resistance went nowhere. A friend calls out the abusive priest-teacher in class. The priest ignores him and tells the class to turn to another page in the Latin grammar, which they do. “David was defeated. He just sat down again and everything went on as if his accusations had never been voiced.”

In Sri Lanka too, clerical child-abuse is obfuscated by a ‘cloud of unknowing’. Occasionally, the cloud lifts, when the victim has parents who care, who are able to protest and protect. This week, the Appeal Court confirmed the seven-year sentence passed on Hambegamuwe Chandananda by the High Court for abusing a nine-year old novice monk the day after he was ordained. If we ignore or tolerate such horrors in the name of Sasana, then we cannot be adherents of The Buddha.

Like any suspect, the monk Pallegama Hemaratana is innocent until and unless proven guilty by a court of law. But for him to be proven innocent (or guilty), there has to be a proper investigation and a speedy trial. How can there be any hope of a fair and a transparent investigation and a speedy trial given how hard various authorities tried first to keep the story under the wraps, then not to arrest the monk, and finally to keep him in the Nawaloka Hospital?

Given the range and magnitude of this preferential treatment, the involvement of the political authority up to and including the president cannot be ruled out. The Opposition’s complicity in this matter has given the government-enabled impunity wings. Suddenly, it’s as if the Rajapaksas never left.

The first step down the abyss

In his 1968 article The Territories, Israeli philosopher Yeshayahu Leibowitz issued a warning to his own countrymen and women. “Rule over the occupied territories could have social repercussions… The corruption characteristic of every colonial regime would also prevail in the state of Israel.” In his 1988 essay 40 years after, he returned to the theme. “That a subjugated people would fight for its freedom against the conquering ruler, with all the means at its disposal, without being squeamish about their legitimacy, was only to be expected. This has been true of wars of liberation of all peoples… We are creating – and have already created – a political atmosphere affecting the public as well as its individual members… In this same atmosphere one hears of cases of soldiers attempting to bury Arab boys alive; the Attorney General tries to distinguish between torture and ‘reasonable’ torture; those in charge of the army distinguish ‘burial alive’ from the burying alive of bodies without interring the heads.”

Consider the end. Resist the beginnings. In Sri Lanka, warnings about the danger of clerical impunity were made as far back as the 1930’s when the country was still Ceylon. One such Cassandra-figure who foresaw the future, whose words went unheeded was Munidasa Kumaratunga. In his 2 October 1934 editorial in Lakmini Pahana, he wrote, “If a monk engages in wrongdoing, we should not close our eyes. Instead, we should ensure that the monk is given the punishment appropriate for his wrongdoing.” Ignoring that sage warning, we developed into a fine art the devise of worshipping the robe irrespective of the quality of the wearer.

The police while treating an alleged child-rapist with kid gloves publicly arrested a monk in Rajanganaya for insulting a minister and two top cops. That differential treatment points to two dangerous developments which, if not nipped in the bud, can take us right back to the Rajapaksa days. One is the reincarnation of impunity. The other is the politicisation of the police.

The undermining of the police at the institutional level reached its zenith under Rajapaksa rule. Two examples from the South and the North would suffice to show the consequences of this debasement.

In July 2009, a coordinating secretary of the Minister of Human Rights, Mahinda Samarasinghe was abducted. The minister eventually uncovered that the victim had not been abducted by criminals (as was supposed initially) but ‘arrested’ by the police. He protested saying that the “police cannot simply barge into people’s houses without appropriate documents and take people away” (Bottom Line – 5.8.2009). The police’s response was, yes we can; the abduction was the work of a ‘special squad that had wide powers to arrest anybody in any part of the country” (The Island – 7.8.2009).

On 20 September 2011, Antony Nithyaraja, a man wanted by the police, appeared before the Jaffna magistrate through his lawyer. “The Magistrate after considering the police submissions and court documents released him. However, seven police officers in civilian clothes arrested him and started beating Antony in the presence of the Magistrate, lawyers, court staff and a large number of people. He was dragged to the Jaffna Headquarters Police Station for detention” (Asian Human Rights Commission – 23.9.2011).

The police could take the law into their own hands because the rulers created an enabling environment for such illegalities. The rot was begun by politicians, and can only be ended by politicians. Reforming the police was a key promise of Maithripala Sirisena in 2015 and Anura Kumara Dissanayake in 2024. Mr Sirisena broke it. Mr Dissanayake is breaking it. The carcinogen has returned to the body.

by Tisaranee Gunasekara ✍️

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Cinnamon Tea Stick project aims to reprice Lanka’s tea economy 

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On a humid tea-growing slope in Sri Lanka’s south-western highlands, where mist drifts over the edges of the Sinharaja Forest Reserve, a quiet experiment is attempting to reimagine one of the country’s most enduring export lifelines.

For generations, tea has been both livelihood and legacy for thousands of smallholders across Sri Lanka. Yet beneath the global reputation of Ceylon Tea lies a persistent grievance. Growers say their earnings have remained largely stagnant even as value-added tea products fetch premium prices in overseas markets.

It is against this backdrop that entrepreneur Sarathchandra Ramanayake is promoting a new product he believes could shift more value back to the farmer. The product is called the Cinnamon Green Tea Stick, designed as a portable, bag-free infusion format aimed at premium and health-conscious consumers.

Sarathchandra Ramanayake

World Tea Day, observed on the 21st of this month, adds context to a wider debate about who benefits most from the global tea economy, the planter or the processor.

Ramanayake’s proposal is ambitious. He argues that while tea leaves currently fetch modest farm-gate prices, a redesigned value chain built around specialty processing could generate significantly higher returns. In his model, a kilo of finished product could translate into substantially improved earnings for growers, particularly through export-oriented niche markets.

He said the aim is to move away from bulk commodity pricing and toward value-driven tea consumption. The concept replaces conventional tea bags with a solid stick format infused with cinnamon, sourced from Sri Lanka’s spice-growing regions.

The Kalawana area in the Ratnapura District, where small tea holdings dominate the agricultural landscape, has been identified as a potential production base. In these communities, tea remains the backbone of rural livelihoods and sustains entire families.

Ramanayake said the initiative is not intended to replace traditional supply chains but to complement them. Farmers would continue supplying factories while also contributing selected high-quality leaves for the new production process.

Regulatory approval has been obtained under handmade tea production guidelines from the Tea Board, and a patent application has been submitted under intellectual property provisions.

Early signs of commercial interest are emerging. According to Ramanayake, small export orders have already been received from markets including the United Kingdom, suggesting tentative international interest in the product’s positioning.

The project also highlights long-standing structural issues within Sri Lanka’s tea economy, where value addition, branding and export margins are often concentrated far away from the farmer who produces the leaf.

Ramanayake’s pitch is both economic and social. By incorporating cinnamon, another of Sri Lanka’s globally recognised agricultural exports, the product also seeks to strengthen rural spice growers and diversify farm-level income.

Still, questions remain over whether such boutique innovations can meaningfully shift earnings at scale in an industry shaped by established auction systems and large processors.

For now, the Cinnamon Green Tea Stick sits at the intersection of tradition and innovation, carrying an ambition to reprice the leaf, reframe the farmer’s role and reimagine Sri Lanka’s iconic tea industry for a changing global market.

Text and Pix By Upendra Priyankara Jathungama ✍️

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Admitting a New Investor – Lessons from Dankotuwa – Episode 5

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LESSONS FROM MY CAREER: SYNTHESISING MANAGEMENT THEORY WITH PRACTICE – PART 37

In today’s episode, I will relate several incidents from my final years at Dankotuwa Porcelain and the lessons I learned from them. Looking back now, I realise that these years taught me not only about management, finance, labour relations, and corporate survival, but also about human emotions, loyalty, fear, stubbornness, and resilience. They also marked the gradual end of a very long line of executive appointments that had consumed most of my adult life.

The contract labour issue

Because of the uncertainty of export demand, we had adopted a flexible system of recruiting some employees on fixed-term contracts or through labour suppliers. However, unlike many organisations, we took great care to ensure that these employees were not treated as second-class workers. In practice, they enjoyed almost all the benefits of permanent employees. If they served beyond a stipulated period, they were entitled to gratuity as well. We also had to comply with stringent labour and ethical compliance standards imposed by our foreign buyers, many of whom conducted regular audits.

A group of these employees had completed their two-year fixed-term contracts. Due to the uncertain external environment and fluctuating orders, we were unable to offer permanency. Instead, we offered another fixed-term contract for two years.

To our surprise, all of them refused and wanted permanent jobs which were too risky to offer in a volatile environment.

Despite repeated discussions and assurances from the Head of Human Resources, they insisted on nothing short of permanency. They would not budge. Finally, and very reluctantly, I instructed security not to permit them into the premises from the following day, because technically their contracts had expired.

The next morning, the entire group gathered outside the gate. They remained there until around ten o’clock before dispersing. Later, I heard that they were gathering at the residence of a Member of Parliament who lived nearby. This continued for several days.

The MP telephoned me repeatedly and urged me to make them permanent. I refused. The company simply could not absorb that level of rigidity at such an uncertain time. Then matters took an ugly turn.

One morning, some members of the group harassed the Chief Operating Officer while he was entering the premises. They sat on the bonnet of his car and forcibly opened the door. Security identified the main culprits immediately. I made up my mind that, regardless of future developments, those directly involved in intimidation and misconduct would never be taken back.

After nearly a month, the MP contacted me again. He said the matter had become a stalemate and that the group was now willing to accept the original contract terms. I replied immediately: “We now have only one-year contracts available. Anyone interested may report for work.” Some accepted. Others stubbornly refused.

Later, a few of those who had not been re-employed met me privately. They admitted they had been inexperienced young men and women who had merely followed the advice of union leaders. They confessed that it was the unions that had encouraged them to reject the original offer and even urged them to obstruct the COO’s vehicle. They pleaded with me to show mercy, saying they had been misled.

I genuinely felt sorry for them. But I stood firm.

Management sometimes requires compassion, but it also requires consistency. If discipline collapses, organisations collapse soon after.

The incident reinforced one of the most important lessons I learned in labour relations: leaders must distinguish between firmness and cruelty. A manager who constantly bends under pressure may temporarily avoid conflict, but in the long run loses credibility and control.

Thoughts of Retirement

By this time, I was just past 60 years of age. The stress of corporate life had begun taking a visible toll on my health. I often recalled my earlier days at the Employees’ Trust Fund under President Ranasinghe Premadasa, when relentless pressure had caused severe gastritis and ulcers. I still remember how those symptoms vanished within days of leaving the ETF.

I began dreaming of retirement, peace, and perhaps a quieter life devoted to agriculture, which had always fascinated me. But the Japanese directors would hear none of it.

They told me that in Japan, life begins at sixty. They pointed out that many Chairmen—Kaicho, as they are called in Japan—continue well into their seventies. One of the local directors was even sent to meet me personally and persuade me to abandon thoughts of retirement.

So I remained. The COLA problem

One of our biggest internal challenges was the Cost of Living Allowance (COLA) system that had been introduced years earlier. During periods of high inflation, it spiralled out of control. In some months, increases amounted to nearly one thousand rupees—a very substantial figure at that time.

No other industry was granting such increases monthly.

The situation became unsustainable. Worse still, the COLA had been incorporated into calculations for overtime, provident fund contributions, and other benefits. The compounding effect was enormous. We were unable to correct this mistake at the current time.

After prolonged discussions with the unions, we finally managed to restructure the arrangement. The frozen COLA and increases were consolidated into the basic salary structure.

I regarded this as a major breakthrough.

The Labour Department admitted privately that mistakes had been made by the company when the scheme was originally designed, but said nothing could legally be altered retrospectively.

This episode taught me another important lesson: poorly designed compensation systems can haunt organisations for decades. A Board and Chairman must examine compensation schemes very carefully before implementation. A benefit introduced during prosperous times may become a crushing burden during difficult periods.

The search for a new investor

The Japanese shareholders eventually made it clear that they were unwilling to invest further funds into the company. A new investor had to be found if the company was to survive.

Once again, my retirement plans were postponed. The Board insisted that I remain until a suitable investor was secured.

One prospective investor came close to finalising a deal but withdrew suddenly due to uncertainty surrounding the GSP+ concession. Another investor emerged later, but with very strict conditions. One of their key demands was a freeze on salaries and allowances for three years. Negotiations with the unions dragged on for days and weeks. At times, it appeared we were on the verge of success. Then suddenly the unions would withdraw cooperation.

Meanwhile, our financial position was deteriorating rapidly. The Head of Finance confirmed in writing that we could no longer meet obligations as they fell due.

I realised we had reached a dangerous legal and ethical point.

Under the Companies Act, if directors continue operating while knowing the company is insolvent, they may become personally liable for further erosion of assets. This was no longer merely a corporate issue—it threatened my own personal assets accumulated over a lifetime.

I informed the Board that we had no option but to seriously consider winding up the company. The local directors agreed. The Japanese directors requested one week to obtain instructions from Tokyo.

Because of Stock Exchange requirements, we made a disclosure to the Colombo Stock Exchange regarding the possible winding up.

That announcement changed everything.

Copies were displayed throughout the factory and office. Over the weekend, I was inundated with telephone calls from employees.

Some pleaded emotionally with me to save the company. Many had spent their entire working lives there and felt deeply attached to the factory. One group telephoned to say they were conducting a Bodhi pooja at a temple for the company’s survival. Another group called from a church where special prayers were being offered.

Those calls affected me deeply. To all of them, however, I gave the same answer:

“The future of the company is in your hands. If the investor’s conditions are accepted, the company can survive.”

The Minister’s intervention

On Sunday, I received a call from Minister Anura Priyadarshana Yapa asking me to come to his residence immediately.

I went with the COO and found that he had also summoned the General Manager of Noritake Porcelain, whom he knew personally. After hearing my explanation, the Minister called for the union representatives as well.

We waited several hours for them to arrive. During that waiting period, the Minister spoke candidly about politics, privatisation, nationalisation, and the mistakes successive governments had made. It was an unexpectedly educational afternoon.

When the unions finally arrived, the Minister was direct and blunt.

He told them that many workers came from his electorate and that if the factory closed, they should not expect him to find employment for them elsewhere.

The mood changed.

After lengthy discussion, the unions agreed in principle, though they requested a small amendment to the proposed terms. The Minister supported their request.

I said I could not promise anything but would speak to the investor. Fortunately, after difficult negotiations, the investor agreed.

On Tuesday, we met at the Labour Department and signed the settlement. We then informed the stock exchange that an agreement had been successfully reached.

The sense of relief was immense.

The SEC hearing

Even after securing the investor, another obstacle remained. Since the investment involved a fresh issue of shares, approval from the Securities and Exchange Commission of Sri Lanka was required.

That process became another nightmare.

The agreed share price had been based on the prevailing market price, but speculation had driven the market upward rapidly. During the hearing, I faced intense questioning regarding the pricing.

I explained that we could not ethically change the agreed terms after giving our word. More importantly, I stressed that this was the only serious investor available. Losing them could doom the company.

I made a detailed presentation supported by charts and figures. I also spoke frankly.

I admitted that I was suffering sleepless nights worrying about the company’s future.

After the hearing, I stepped outside exhausted and had barely begun packing my laptop when I was summoned back in.

As I entered, the Chairman smiled and said: “Mr. Wijesinha, you can sleep tonight. We have approved your proposal.”

And indeed, that night, I slept peacefully.

Retirement at last

The new investors eventually assumed control. Initially there were difficulties because they came from strong financial and investment backgrounds and required time to understand manufacturing operations and export markets. I personally introduced them to foreign buyers to help them understand the realities of the industry.

The Japanese shareholders became minority stakeholders.

At last, I felt the time had truly come to retire. The new investors requested that I remain for another year to help stabilise the transition. I agreed.

Finally, on June 30, 2012, I retired with mixed feelings.

I had enjoyed the challenges enormously, but they had undeniably affected my health. Yet the experiences proved invaluable later when I served on many Boards. I realised that Dankotuwa had excellent systems, disciplined processes, and an outstanding product. The difficulty was not inefficiency. It was surviving intense global competition in a highly unforgiving industry.

Looking back now, I realise that management theories often sound neat and logical in classrooms and seminars. Real life is rarely so tidy. In practice, leadership involves balancing compassion with discipline, ethics with survival, and long-term strategy with short-term crises.

Perhaps the greatest lesson I learned at Dankotuwa was this: organisations are not saved by systems alone. They are saved by people—their sacrifices, emotions, loyalty, courage, and sometimes even their prayers.

More lessons from my Board experiences will follow in future episodes.

(Sunil G. Wijesinha is a Consultant on Productivity and Japanese Management Techniques

Former Chairman / Director of several listed and unlisted companies

Recipient of the APO Regional Award for Promoting Productivity in the Asia-Pacific Region

Recipient of the Order of the Rising Sun, Gold and Silver Rays – Government of Japan

Email: bizex.seminarsandconsulting@gmail.com)

By Sunil G. Wijesinha ✍️

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