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The Role of Domestic Aviation in Sri Lankan Tourism

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Eurocopter AS350 Écureuil of Air Senok

This is a report by the Organization of Professional Associations. Resource personnel on Panel were Capt. Amal Wahid, General Manager, Air Senok/Senok Aviation (Pvt) Ltd., Capt. Lasantha Dahanayake, Director Flight Operations, Saffron Aviation (Pvt) Ltd, parent company of Cinnamon Air Asitha Ranaweera, Accountable Manager and Deputy Chief Executive FITS (Pvt) Ltd (Friends In The Sky), Kasun Abeynayaka, Senior Lecturer/Assistant Director Industry Engagement, Events, Travel and Tourism, William Angliss Institute@SLIIT. Moderator was Capt. G.A. Fernando, Member, Executive Council of Organisation of Professional Associations (OPA) & Member, Association of Airline Pilots

Resource personnel on Panel:

1.     Capt. Amal Wahid, General Manager, Air Senok/Senok Aviation (Pvt) Ltd

2.     Capt. Lasantha Dahanayake, Director Flight Operations, Saffron Aviation (Pvt) Ltd, parent company of Cinnamon Air

3.      Asitha Ranaweera, Accountable Manager and Deputy Chief Executive FITS (Pvt) Ltd (Friends In The Sky)

4.    Kasun Abeynayaka, Senior Lecturer/Assistant Director Industry Engagement, Events, Travel and Tourism, William Angliss Institute @ SLIIT

Moderator:

Capt. G.A. Fernando, Member, Executive Council of Organisation of Professional Associations (OPA) & Member, Association of Airline Pilots

(Continued from yesterday (09)

From a Sri Lankan tourism point of view, the years between 2010 and 2020 could be called the ‘Golden Era’. In the year 2018 there were 2.3 million foreign tourists visiting Sri Lanka. In fact, Sri Lankan Tourism was the 3rd largest contributor to the national economy. Our Tourism Industry is now competing with Singapore and Maldives.

Sri Lanka now has five international airports. However, less than 10% of them have been utilised by tourists using domestic air transportation. In contrast, Maldives started seaplane operations in 1990 and is now flourishing with participation of three operators, with access to all tourist resorts.

‘Luxury tourism’ has to be looked at in terms of the five C’s: Cuisine, Culture, Community, Content and Customisation. Domestic aviation will fall into the category defining Content, which is currently lacking. Furthermore a five-year concept (the five A’s) is being considered for tourism in Sri Lanka, namely: Accessibility, Amenities, Attractively, Accommodation and Authenticity. Domestic airlines should facilitate Accessibility. The industrial leader in domestic aviation is Cinnamon Air, catering to a niche market rather than the mass market.

Last month there were 33,000 tourists and up to 20th June there were 61,000, led mainly by travellers from India. This was very encouraging.

The Challenges

In 2010 an International Civil Aviation Organisation (ICAO) audit was imminent. Without much thought given to the applicability to domestic aviation, the Aviation Act Number 14 of 2010 was hastily introduced. This resulted in over-regulation of simple operations that increased the fixed costs due to employment of number of additional post-holders, not unlike practice in a complex operation. That situation exists because there are no professionally qualified personnel to handle domestic aviation at CAASL.

The domestic aircraft are kept grounded for long periods because of no Aircraft on Ground (AOG) process to import spare parts as soon as possible. Domestic security procedures are not streamlined and coordinated with the National Intelligence Bureau (NIB), Airport and Aviation Services Sri Lanka (AASL), and Sri Lanka Air Force (SLAF). After the Easter Sunday terrorist attacks of 2019, additional security measures such as physical ‘frisking’ have been introduced, to the displeasure and annoyance of tourists.

Cessna 208 Caravan amphibian seaplane of Cinnamon Air, 4R-CAF

In addition all, domestic flight movements are restricted by the SLAF. Approvals are required from far too many organisations. It was suggested that there should only be a maximum of two organisations facilitating the operations, with all approvals addressed via a single regulatory body.

Additionally, today there is no dedicated domestic terminal for operators at Colombo-BIA, a situation that creates confusion for passengers. The cost of establishing Cinnamon Air’s own terminal at BIA will undoubtedly be passed on to the company’s passengers, driving ticket prices higher.

Navigation aids at Ratmalana International Airport (RIA) are not sufficient. After the crash in 2015 of a SLAF Antonov An-32 transport due to bad visibility at Hokandara which is on the final approach to RIA, the SLAF requested CAASL to provide a usable navigational radio aid, but to no avail yet.

In the Sri Lanka Civil Aviation Policy 2017 there is a clause which authorises the use of ‘Cabotage’ rights. Wikipedia defines cabotage rights as “the right of a company from one country to trade in another country. In aviation, it is the right to operate within the domestic borders of another country.”

Most countries do not permit aviation cabotage, and there are strict sanctions against it, for reasons of economic protectionism, national security, or public safety. It was therefore declared that cabotage rights should be handled with grave concern, and should be discussed further at a higher levels.

There was a recent development in FitsAir (Friends in the Sky) when the company lost 50% of its employee cadre (pilots, engineers, mechanics, flight dispatchers and cabin crew), as many migrated to greener pastures. In the near future, to prevent operations coming to an almost standstill FitsAir may have to hire expatriates to replace the lost knowledge and experience which cannot be rebuilt overnight.

With reference to spares, FitsAir ran an ATR 72 operation in Indonesia. In contrast to Sri Lankan operations, they had only a minimum stock of spares on the rack. The other spares were ordered as and when required, with Indonesian Customs clearing and delivering them in a timely manner, usually within 24 hours. That was the guarantee in place. In a comparative Sri Lankan scenario, it would have taken many months to obtain the same spare parts, resulting in the aircraft remaining grounded in the interim while losing money for its owner/operator.

At present, a tourist wishing to transfer from an international flight to a domestic flight or vice versa at BIA, is not facilitated with a seamless, coordinated process by Customs, Immigration, Quarantine (CIQ), and the Airport and Aviation Security (AASL) Security. Instead, he/she must walk a long way in the process that is unacceptable, especially to ‘high end’ tourists. There is no satisfactory place in the BIA terminal for a tourist to wait. In short there seems to be a major communication problem, for which tourists should not be penalised. Domestic aviation is an expensive yet important exercise in the interest of an attractive and hassle-free tourist experience. Yet domestic airline brand-names and the availability of those airlines’ services within Sri Lanka are not mentioned in websites on Sri Lankan tourism, although other stake-holders are acknowledged.

It was felt that tourism marketing was carried out haphazardly, and selling was unplanned. For example, Singapore has 49,000 MICE (Meetings, Incentives, Conference and Exhibition) tourism venues, while Sri Lanka sadly has fewer than ten. Sri Lanka needs to actively capture that market, but so far has done nothing of the sort. Every organisation is living in its own bubble and not working as a team.

 The wedding market, catering especially to visitors from the Indian subcontinent, is another potentially high foreign exchange earner in which domestic aviation can actively participate.

Overall, there is a lack of awareness by all concerned, including the regulator, who should come at least halfway out of his corner.

What can be done about it?

ATR 72-200 of FitsAir, 4R-EXN

There was also a suggestion that domestic aviation should come under the umbrella of the Tourism Development Authority. At the moment the rapport maintained with the Tourism Authority is not encouraging.

It was suggested that, as in India, a Viability Fund and Connectivity Fund (to safeguard operator and customer alike) should be established. It was declared as doable and a good way of jump-starting the domestic aviation industry.

Possible Solutions as contained in the Executive Summary

·        Third level airlines could be established to train and develop personnel for the international, regional and domestic aviation industries.

·        Air travel facilities available should be publicised abroad through our embassies/high commissions.

·        Domestic aviation must be subsidised by the government, perhaps using the Tourism Development Fund. This Tourism Development Levy (TDL) should include a component for aviation or domestic aviation strategies, which is a lengthy process which takes time to begin functioning.

·        16 domestic airports available.

·        CAASL must liberalise and not use international standards (SARP’s) rigidly on domestic services (alternative means of compliance could achieve equal or better safety standards).

·        The Government must not encourage subsidised airlines to distort the fair prices of domestic air travel. For instance the SLAF-operated Helitours model.

·        Encourage private investment.

·        Realistic CAASL security oversight (to facilitate and not to obstruct).

·        Always ‘Safety First’.

·        Available national industrial experts to be utilised.

·        Healthy competition to be established in a level playing field.

·        Domestic air service orientated and fully integrated with road and rail as suggested by the Aviation Policy of 2017.

Note:

A Viability Fund to safeguard the operator assuming that the flight was operating full every time all the time. For example, if an eight-seat aircraft was flying with only four passengers, then the other four seats would be subsidised by the fund.

A Connectivity Fund to cap the ticket fare to a more affordable value to popularise the flight.

Both funds to operate for a limited time, e.g. three or five years.

Finally, it was suggested that to move forward, domestic aviation should work closely with SLAITO (Sri Lanka Association for Inbound Tourist Operators) which has a seat in almost all the Tourist Development Forums.



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Opinion

Structural Failures and Economic Consequences in Sri Lanka – Part II

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Research and Development in Crisis:

(Part I of this article appeared in The Island of 07. 12. 2025)

China and India as Unequal Competitors

China and India did not emerge as global economic powers through unrestricted exposure to international competition. Their industrial sectors benefited from decades of state support, protected domestic markets, subsidised inputs, and coordinated innovation policies. Public investment in R&D, infrastructure, and human capital created conditions for large-scale, low-cost production.

Sri Lankan producers, by contrast, operate in a vastly different environment. They face high energy costs, limited access to capital, weak logistics, and minimal state support. Expecting them to compete directly with Chinese or Indian manufacturers without comparable policy backing is economically unrealistic and strategically unsound. Treating global competition as inherently fair ignores structural asymmetries. Without deliberate policy intervention, Sri Lanka will remain a consumption-oriented economy dependent on external production. Recognising unequal competition is the first step toward designing realistic, protective, and development-oriented R&D policies.

University Research Under Structural Threat

University-based research in Sri Lanka is facing a structural crisis that threatens its long-term viability. Universities remain the primary centers of knowledge generation, yet they are constrained by rigid administrative systems, inadequate funding, and limited autonomy. Academic research is often treated as an auxiliary activity rather than a core institutional mandate, resulting in heavy teaching loads that leave minimal time for meaningful research engagement.

A major challenge is that university innovations frequently remain confined to academic outputs with little societal or economic impact. Research success is measured primarily through publications rather than problem-solving or commercialisation. This disconnect discourages applied research and weakens university-industry linkages. Consequently, many promising innovations never progress beyond the proof-of-concept stage, despite strong potential for real-world application.

Publication itself has become a financial burden for researchers. The global shift toward open-access publishing has transferred costs from readers to authors, with publication fees commonly ranging from USD 3,000 to 4,500. For Sri Lankan academics, these costs are prohibitive. The absence of national publication support mechanisms forces researchers to either publish in low-visibility outlets or self-finance at personal financial risk, further marginalising Sri Lankan scholarship globally.

Limited Access to International Conferences

International conferences play a critical role in the research ecosystem by facilitating knowledge exchange, collaboration, and visibility. They provide platforms for researchers to present findings, receive peer feedback, and establish professional networks that often lead to joint projects and external funding. However, Sri Lankan researchers face severe constraints in accessing these opportunities due to limited institutional and national funding.

Conference participation is frequently viewed as discretionary rather than essential. Funding allocations, where they exist, are insufficient to cover registration fees, travel, and accommodation. As a result, researchers often rely on personal funds or forego participation altogether. This disproportionately affects early-career researchers, who most need exposure and mentorship to establish themselves internationally.

The cumulative effect of limited conference participation is scientific isolation. Sri Lankan research becomes less visible, collaborations decline, and awareness of emerging global trends weakens. Over time, this isolation reduces competitiveness in grant applications and limits the country’s ability to integrate into global research networks, further entrenching systemic disadvantage.

International Patents and Missed Global Markets

Given the limitations of the domestic market, international markets offer a vital opportunity for Sri Lankan innovations. However, accessing these markets requires robust intellectual property protection beyond national borders. International patenting is expensive, complex, and legally demanding, placing it beyond the reach of most individual researchers and institutions in Sri Lanka.

Without state-backed support mechanisms, local innovators struggle to file, maintain, and enforce patents in foreign jurisdictions. Costs associated with Patent Cooperation Treaty applications, national phase entries, and legal representation are prohibitive. As a result, many innovations are either not patented internationally or are disclosed prematurely through publication, rendering them vulnerable to appropriation by foreign entities.

This failure to protect intellectual property globally results in lost export opportunities and diminished national returns on research investment. Technologies with potential relevance to global markets particularly in agriculture, veterinary science, and biotechnology remain underexploited. A systematic approach to international patenting is essential if Sri Lanka is to transition from a knowledge generator to a knowledge exporter.

Bureaucratic Barriers to International Collaboration

International research collaboration is increasingly essential in a globalized scientific environment. Partnerships with foreign universities, research institutes, and funding agencies provide access to advanced facilities, diverse expertise, and external funding. However, Sri Lanka’s bureaucratic processes for approving international collaborations remain excessively slow and complex.

Memoranda of Understanding with foreign institutions often require multiple layers of approval across ministries, departments, and governing bodies. These procedures can take months or even years, by which time funding windows or collaborative opportunities have closed. Foreign partners, accustomed to efficient administrative systems, frequently withdraw due to uncertainty and delay.

This bureaucratic inertia undermines Sri Lanka’s credibility as a research partner. In a competitive global environment, countries that cannot respond quickly lose opportunities. Streamlining approval processes through delegated authority and single-window mechanisms is critical to ensuring that Sri Lanka remains an attractive destination for international research collaboration.

Research Procurement and Audit Constraints

Rigid procurement regulations pose one of the most immediate operational challenges to research in Sri Lanka. Scientific research often requires highly specific reagents, equipment, or consumables that are available only from selected suppliers. Standard procurement rules, which mandate multiple quotations and lowest-price selection, are poorly suited to the realities of experimental science.

In biomedical and veterinary research, for example, reproducibility often depends on using antibodies, kits, or reagents from the same manufacturer. Substituting products based solely on price can alter experimental outcomes, compromise data integrity, and invalidate entire studies. Even though procurement officers and auditors frequently lack the scientific background to appreciate these nuances.

Lengthy procurement processes further exacerbate the problem. Delays in acquiring time-sensitive materials disrupt experiments, extend project timelines, and increase costs. For grant-funded research with fixed deadlines, such delays can result in underperformance or loss of funding. Procurement reform tailored to research needs is therefore essential.

Audit Practices Misaligned with Research and Innovation

While financial accountability is essential in publicly funded research, audit practices in Sri Lanka often fail to recognize the distinctive and uncertain nature of scientific and innovation-driven work. Auditors trained primarily in general public finance frequently apply rigid procedural interpretations that are poorly aligned with research timelines, intellectual property development, and iterative experimentation. This disconnect results in frequent audit queries that challenge legitimate scientific, technical, and strategic decisions made by research teams.

There are documented instances where principal investigators and research teams are questioned by auditors regarding the timing of patent applications, perceived delays in filing, or outcomes of the patent review process. In such cases, responsibility is often inappropriately placed on investigators, rather than on structural inefficiencies within patent authorities, institutional IP offices, or prolonged examination timelines beyond researchers’ control. This misallocation of accountability creates an environment where researchers are penalized for systemic failures, discouraging engagement with the patenting process altogether.

Lengthy patent application review periods often extending beyond the duration of time-bound, grant-funded projects can result in incomplete, weakened, or abandoned patents. When reviewer feedback or amendment requests arrive after project closure, research teams typically lack funding to conduct additional validation studies, refine claims, or seek legal assistance. Despite these structural constraints, audit queries may still cite “delays” or “non-compliance” by investigators, further exacerbating institutional risk aversion and undermining innovation incentives.

Beyond patent-related issues, researchers are compelled to spend substantial time responding to audit observations, justifying procurement decisions, or explaining complex methodological choices to non-specialists. This administrative burden diverts time and intellectual energy away from core research activities and contributes to frustration, demoralization, and reduced productivity. In extreme cases, fear of audit repercussions leads researchers to avoid ambitious, interdisciplinary, or translational projects that carry higher uncertainty but greater potential impact.

The absence of structured dialogue between auditors, patent authorities, institutional administrators, and the research community has entrenched mistrust and inefficiency. Developing research-sensitive audit frameworks, training auditors in the fundamentals of scientific research and intellectual property processes, and clearly distinguishing individual responsibility from systemic institutional failures would significantly improve accountability without undermining innovation. Effective accountability mechanisms should enable scientific excellence and economic translation, not constrain them through procedural rigidity and misplaced blame.

Limited Training and Capacity-Building Opportunities

Continuous training and capacity building are essential for maintaining a competitive research workforce in a rapidly evolving global knowledge economy. Advances in methodologies, instrumentation, data analytics, and regulatory standards require researchers to update their skills regularly. However, opportunities for structured training, advanced short courses, and technical skill enhancement remain extremely limited in Sri Lanka.

Funding constraints significantly restrict access to international training programs and specialized workshops. Overseas short courses, laboratory attachments, and industry-linked training are often beyond institutional budgets, while national-level training programs are sporadic and narrow in scope. As a result, many researchers rely on self-learning or informal knowledge transfer, which cannot fully substitute for hands-on exposure to cutting-edge techniques.

The absence of systematic capacity-building initiatives creates a widening skills gap between Sri Lankan researchers and their international counterparts. This gap affects research quality, competitiveness in grant applications, and the ability to absorb advanced foreign technologies. Without sustained investment in human capital development, even increased research funding would yield limited returns.

From Discussion to Implementation

Sri Lanka does not lack policy dialogue on research and innovation. Numerous reports, committee recommendations, and strategic plans have repeatedly identified the same structural weaknesses in funding, commercialization, governance, and market access. What is lacking is decisive implementation backed by political commitment and institutional accountability.

Protecting locally developed R&D products during their infancy, reforming procurement and audit systems, stabilizing fiscal policy, and supporting publication and conference participation are not radical interventions. They are well-established policy instruments used by countries that have successfully transitioned to innovation-led growth. The failure lies not in policy design but in execution and continuity. Implementation requires a shift in mindset from viewing R&D as a cost to recognizing it as a strategic investment. This shift must be reflected in budgetary priorities, administrative reforms, and measurable performance indicators. Without such alignment, discussions will continue to cycle without tangible impact on the ground.

Conclusion: Choosing Between Dependence and Innovation

Sri Lanka stands at a critical crossroads in its development trajectory. Continued neglect of research and development will lock the country into long-term technological dependence, import reliance, and economic vulnerability. In such a scenario, local production capacity will continue to erode, skilled human capital will migrate, and national resilience will weaken. Alternatively, strategic investment in R&D, coupled with protective and enabling policies, can unlock Sri Lanka’s latent innovation potential. Sustained funding, institutional reform, quality enforcement, and market protection for locally developed products can transform research outputs into engines of growth. This path demands patience, policy consistency, and political courage.

As Albert Einstein aptly has aptly us, “The true failure of research lies not in unanswered questions, but in knowledge trapped by institutional, financial, and systemic barriers to dissemination.” The choice before Sri Lanka is therefore not between consumers and producers, nor between openness and protection. It is between short-term convenience and long-term national survival. Without decisive action, Sri Lanka risks outsourcing not only its production and innovation, but also its future.

Prof. M. P. S. Magamage is a senior academic and former Dean of the Faculty of Agricultural Sciences at the Sabaragamuwa University of Sri Lanka. He has also served as Chairman of the National Livestock Development Board of Sri Lanka and is an accomplished scholar with extensive national and international experience. Prof. Magamage is a Fulbright Scholar, Indian Science Research Fellow, and Australian Endeavour Fellow, and has served as a Visiting Professor at the University of Nebraska–Lincoln, USA. He has published both locally and internationally reputed journals and has made significant contributions to research commercialization, with patents registered under his name. His work spans agricultural sciences, livestock development, and innovation-led policy engagement. E-mail: magamage@agri.sab.ac.lk

by Prof. M. P. S. Magamage
Sabaragamuwa University of
Sri Lanka

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Opinion

Why do we have to wait in queues?

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Queues! Not the temporary ones for fuel or rice that appear from time to time, but the permanent queues we encounter at places like the passport office, identity card office, and hospital clinics. People often gather at these institutions well before opening hours, crowding the premises unnecessarily.

Why don’t the officers in charge take steps to reduce these waiting times? In most of these places, the rush subsides within two or three hours after opening. If the public were properly informed of the operating hours, they could arrive at a reasonable time instead of crowding from early morning.

Consider two examples: A couple visited the passport office around 10 a.m. to apply for their first passport (not the one-day service). Only two people were ahead of them. Within 45–50 minutes, all formalities were completed. Yet, prior-advice from friends had been to be there by 7:30 a.m.

• At Apeksha Hospital, a patient arrived at 7 a.m. for his first appointment and joined the crowd. By the time he finished around 10:30 a.m., the premises were almost deserted.

What do these incidents reveal? That much of the crowding is unnecessary, caused by misinformation and habit rather than actual demand. Public awareness campaigns could encourage people to come during staggered times.

Moreover, institutions like the passport office could introduce structured systems to manage attendance—for example:

• Appointments booked in advance

• Allocating days by alphabetical order (e.g., names starting with A–E on Mondays, F–J on Tuesdays, and so on)

Another form of time-wasting occurs at doctor channelling centres, and this is even more inhumane because it involves ailing patients. Doctors, knowing well the time they can realistically arrive, allow centres to advertise a starting time that misleads patients. Worse still, doctors who visit multiple centres fix times for their second or third visits without accounting for delays at the earlier centre.

This lack of coordination results in sick patients waiting for hours unnecessarily. Such practices must be regularised. After all, neither doctors nor channelling centres provide their services free of charge. In fact, this may be the only place where the customer is not treated as king.

Whether at government offices or private medical centres, the common thread is inefficiency and disregard for the public’s time. By introducing appointment systems, staggered schedules, and stricter regulation of medical channelling centres, we can reduce queues, ease patient suffering, and restore dignity to public services.

D R

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Opinion

Retaining retired professionals for Presidential TF

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I write further to the recent public discourse surrounding the Presidential Task Force appointed to oversee rehabilitation, recovery, and reconstruction following the devastation caused by the recent cyclonic event.

At the outset, I wish to place on record my appreciation of the speed, resolve, and sense of urgency demonstrated by President Anura Kumara Dissanayake in establishing a high-powered coordination mechanism at this critical juncture. In a country still emerging from the after-effects of a severe financial crisis, such decisive leadership has provided reassurance and direction to the nation.

A feature article published in a leading newspaper by Dr. C. Narayanasami, a former member of the Ceylon Civil Service and retired senior professional of the Asian Development Bank, makes an observation that merits serious consideration. He rightly notes that the ultimate success of the Task Force will hinge not merely on its mandate, but on the technical competence, experience, and delivery capacity of those entrusted with implementation.

It is an uncomfortable but widely acknowledged reality that the present public service—through no fault of many dedicated officers—has been weakened over time by capacity erosion, skills gaps, and systemic constraints. The magnitude, complexity, and urgency of the post-cyclone reconstruction effort demand expertise that goes beyond routine administrative functions and requires seasoned judgment, sectorial depth, and crisis-tested leadership.

In this context, I urge the government to consider formally engaging retired subject-matter specialists from both the public and private sectors, locally and overseas, on a short-term or task-based basis to support the work of the Task Force and its sub-committees. Sri Lanka possesses a considerable pool of retired engineers, planners, economists, administrators, project managers, and development professionals who have previously led large-scale reconstruction, infrastructure, and emergency-response programs, both nationally and internationally.

Such engagement would:

• strengthen technical decision-making and implementation capacity;

• reduce pressure on an already stretched public service;

• accelerate delivery without significant fiscal burden; and

• send a strong signal of inclusivity and national mobilization in a time of crisis.

Many of these professionals would, I believe, be willing to serve on modest terms—motivated less by remuneration and more by a sense of duty to contribute to national recovery at a critical moment.

The President can harness this reservoir of experience in support of the government’s rebuilding agenda. The judicious blending of existing public-sector structures with retired expertise could significantly enhance delivery outcomes and public confidence.

Having handled large-scale projects funded by the International Funding Agencies and with my experience spanning over five decades as a project consultant, I may also be able to help the Task Force in this difficult hour.

I offer these thoughts in a spirit of constructive engagement and deep respect for the immense responsibilities currently borne by the government.

J .A. A. S. Ranasinghe

Colombo 5.

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