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Greater acceptance of digital payments will encourage more tourists to visit Sri Lanka – Sandeep Ghosh – Group Country Manager – India & South Asia – Visa

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Tourism in Sri Lanka has the potential to grow with greater acceptance of digital payments and cards, says Sandeep Ghosh Group Country Manager for India and South Asia – Visa. This is increasingly relevant in a post-Covid world where travelers increasingly look for various choices of travel such as wellness and sustainability.

Ghosh noted that the modern travelers look for experiential travel, not just tourist hotspots, seeking genuine connections with local communities – data shows that 71% of consumers are seeking to connect with real people in everything they do in 2022 as opposed to pre-Covid figures of 66% in 2019.

The Sustainable Travel Report of 2022 shows that 66% of people surveyed wanted ‘authentic’ experiences that give insight into local culture and customs, away from exaggerated tourist attractions. 51% of travelers were found to consider low or zero carbon emissions as a key facet of sustainable travel while also expecting accessibility to seamless payment wherever they travel.

Spiritual and wellness travel and prioritizing mental health has also become popular for travelers as an option.

” The figures from local media shows that during the last three months, tourists visiting Sri Lanka have crossed the 100, 000 mark. There is potential for Sri Lanka to increase the volume to that of pre-covid and grow the numbers. In the post pandemic world, there are many more nuances to choose from than previously ; there was luxury and budget tourism. Now there is eco-tourist/sustainable, there is health and wellness tourism, we have a lot of data on how people travel as tourists – where do they spend? what do they spend? What are changes in consumer spending patterns, behaviors and preferences when it comes to their tourism options. Sharing these insights with the relevant stakeholders will help Sri Lanka market itself in a more structured way to the world. “, Ghosh points out.

“One of the specific benefits of digital payments and cards as a form of internet banking is bringing more into the formal ecosystem. Increase in transparency and trust while eliminating leakages is vital as societies migrate from cash based to digital.” Ghosh adds,” Going digital also adds points to the GDP of the country and brings more and more into formal economy than informal. “

“Visa would like to play a critical and proactive role in helping the transition from cash to digital happen in Sri Lanka – we believe in supporting that by encouraging greater acceptance of digital payments through working with our banking partners as well as partners and alliances and to increase the penetration of cards into the market. “

“Visa works with banks to increase the acceptance of cards in the market – data shows that a large number of students from the developed world visit – they are used to paying with cards than cash because it’s a lot safer, transparent and card payments can be monitored for those who use cards in other parts of the world. We believe that working with banks to increase acceptance of cards across all tourist related segments would encourage more tourists to visit Sri Lanka.”

” Being able to pay by card even for services provided by small and medium scale tourism service providers or for transport within the country, would be critical for growth of tourism in the country. Establishing the right infrastructure and protocols that are required for seamless card payments and transit systems has to be looked at – today, the preferred mode of payment is contactless payment – tourists like this a lot and it establishes a high level of trust.”

Ghosh adds that these travel insights and adapting global practices around changing patterns, can enable targeting the right kind of tourists with the right kind of value propositions. It also can capture good feedback on user experiences.



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Indian business leader urges SL entrepreneurs to tap into India’s rapidly expanding consumer market

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T. Krishnakumar, Chief Executive Officer of Reliance Consumer Products Ltd (RCPL)

By Sanath Nanayakkare

Speaking at the Sri Lanka Economic and Investment Summit 2026, T. Krishnakumar, Chief Executive Officer of Reliance Consumer Products Ltd (RCPL), emphasised that local enterprises can unlock substantial economic benefits by strategically aligning with India’s booming consumer base.

Addressing business leaders and policymakers at the Shangri-La Hotel in Colombo, Krishnakumar highlighted that geographical proximity and rich cultural ties provide a natural foundation for deeper commercial collaboration.

He noted that instead of viewing bilateral trade narrowly, regional partnerships should act as conduits to build robust, scalable enterprises capable of plugging into wide-reaching regional value chains.

“For Sri Lankan exporters dealing in traditional staples as well as value-added goods, accessing India’s rising middle class presents a phenomenal growth window,” he said.

Drawing insights from Reliance Consumer Products’ rapid expansion – which scaled efficiently to thousands of employees and multi-billion-dollar metrics – Krishnakumar stressed that modern corporate success relies on disciplined execution, localised consumer understanding, and smart technology integration.

Furthermore, he underscored that while rapid growth is critical, businesses must consistently anchor their models in affordability and consumer trust.

Concluding his address at the summit, the RCPL chief noted that pairing regional trade integration with resilient business practices and predictable regulatory frameworks will be vital as Sri Lanka transitions firmly toward accelerated economic development.

Addressing the Summit during a subsequent fireside chat, President Anura Kumara Dissanayake underscored that a core concern currently being targeted by the government is developing a critical mass of local entrepreneurs equipped to engage with international enterprise counterparts.

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SriLankan Airlines wins prestigious SATA 2026 Visitors’ Choice Award for Leading International Airline

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SriLankan Airlines has once again been honoured with the prestigious Visitors’ Choice Award for Leading International Airline at the South Asian Travel Awards (SATA) 2026, reaffirming its continued recognition in the regional travel and tourism industry. The airline, which has received this award in previous years, was the only international airline to be recognised in this category at this year’s event. The 10th anniversary edition of the awards ceremony was held earlier this month at Hotel Barcelo Nasandhura in Male, Maldives.

Recognised as one of the key events on the Maldivian tourism and travel industry calendar, SATA celebrated its 10th anniversary on a grand scale, bringing together prominent industry stakeholders, including Government Ministers, distinguished dignitaries, diplomats and senior representatives from leading airlines and their respective head offices.

Commenting on the achievement, Dimuthu Tennakoon, Head of Commercial, SriLankan Airlines, stated, “We are honoured to receive this recognition at the South Asian Travel Awards 2026. Being named the Leading International Airline in the Visitors’ Choice Awards once again is a meaningful acknowledgement of our commitment to serving our passengers and strengthening our presence in the region. This award inspires us to continue enhancing the travel experience we offer and to build stronger connections with the markets and communities we serve.”

Complementing its commitment to service excellence, SriLankan Airlines offers an extensive flight network with convenient connections to destinations across the globe. In South Asia, the airline operates nearly 130 flights each week to 15 destinations across India, Pakistan, the Maldives, Nepal, and Bangladesh. With schedules thoughtfully designed to suit the needs of travellers, SriLankan Airlines provides seamless connectivity for those visiting Colombo for business or leisure, as well as passengers travelling onwards to destinations worldwide.

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JXG enters LMD’s Most Respected Entities in Sri Lanka 2026 for the first time, securing a place among the first 50

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Gamika de Silva, Group Chief Marketing Officer at JXG

JXG (Janashakthi Group), Sri Lanka’s leading financial conglomerate, has been ranked 44th in LMD’s Most Respected Entities in Sri Lanka 2026, marking the Group’s first appearance in the prestigious listing. The recognition places JXG among Sri Lanka’s most respected companies and marks an important milestone in the Group’s master-brand journey.

As the holding company, JXG was also recognised across key attributes including Aspirational Workplace, Business Expansion, Business Innovation, Corporate Culture, Corporate Dynamism, Crisis Management, Employee Wellbeing, Honesty and Integrity, and Leadership Profile. The recognition reflects the growing strength of the JXG brand and the collective contribution of its businesses and people in building trust and confidence among its stakeholders.

JXG’s subsidiaries, including Janashakthi Life and First Capital, have also been recognised in the main table of LMD’s Most Respected Entities 2026 rankings, while Janashakthi Finance has been recognised under the Business Expansion attribute, reflecting the strength of the Group’s individual businesses alongside its growing master brand.

Conceptualised and commissioned by LMD and conducted by PepperCube Research Consultants, the Most Respected Entities special edition recognises companies based on an independent survey of Sri Lanka’s business community.

Commenting on the recognition, Gamika de Silva, Group Chief Marketing Officer at JXG, said, “This is a proud moment for all of us at JXG. We set out to build a Group brand that is not just seen but lived by our people and reflected in everything we do. Ultimately, the true testament to any brand lies in its people, and the credit for this recognition goes to everyone across JXG who brings our values to life every day. This recognition is an encouraging milestone for us, while also reminding us to keep raising the bar and earning the respect of our stakeholders through what we do.”

JXG’s approach to building trust is anchored in its core values of Integrity, Collaboration, Respect, Performance Driven and Innovation. These values guide how its businesses operate, how its people engage with one another and how the Group serves its customers and wider stakeholders.

As JXG continues to expand its businesses, the Group remains focused on strengthening its market presence, creating long-term value and contributing to the growth of Sri Lanka’s financial services sector, guided by its purpose, Breaking Barriers, Forging Futures.

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