Business
Union Assurance becomes first in industry to launch roundbreaking e-MER and digital medical records to automate underwriting
Life Insurance trailblazer, Union Assurance, has demonstrated its innovative spirit by launching the e-MER (Electronic Medical Examination Report) and digital medical records, becoming the first in the Sri Lankan Life Insurance industry to introduce this breakthrough initiative. It was introduced with top healthcare provider Durdans Hospital, following the signing of a memorandum of understanding (MoU) on the 10th of April, 2023.
The e-MER and digital medical records are expected to significantly expedite the insurance policy issuance process, reducing it to just 15 minutes, which traditionally involves a laborious procedure that spans an average of one and a half working days.
This integration of technology and digital solutions will not only streamline the process but also greatly enhance convenience by facilitating seamless interaction between customers and healthcare providers.
The initiative will result in several benefits. It will enhance the privacy and security of customer data, enable safer and more reliable medical examinations, and promote legible, complete, and accurate documentation. Furthermore, underwriters will have medical records at their fingertips. A complete view of an applicant’s medical history enables Union Assurance to create more comprehensive and granular risk assessments for applicants, facilitating enhanced underwriting risk classification.
Furthermore, in line with the Company’s ‘Go Green’ initiative, this process is designed to be paperless, resulting in substantial time saving for underwriters which enables them to focus more on substandard risks.
Chief Executive Officer of Union Assurance, Jude Gomes, noted that this initiative heralds stronger links between the insurance and medical domains. He emphasized that it marks yet another milestone in the Company’s pursuit of digital supremacy and the simplification of Insurance. “It also aligns with our vision to offer a new-age insurance experience, underpinned by a strong emphasis on convenience, ease, and seamless performance,” he added.
Chief Technical Officer/Specified Officer of Union Assurance, Rumesh Modarage, who pioneered the automation process, said the e-MER and digital medical records have game-changing implications with a new benchmark for the industry. He added, Union Assurance will continue to deploy such digital innovations to enhance the customer experience and elevate service standards to new heights.
Business
Sri Lanka’s midnight fuel price hike sparks frustrations amidst claims of broken assurances
The government’s decision to raise fuel prices at midnight on March 9 has drawn criticism from observers who say the move contradicts earlier assurances that prices would remain stable for at least a month due to sufficient reserves already imported.
The surprise revision in fuel prices has triggered public concern and renewed debate over the government’s fuel pricing policy, with critics accusing authorities of misleading the public about the stability of supply and prices.
Officials had earlier sought to calm fears of potential shortages or sudden price increases, insisting that the country had adequate fuel stocks secured through prior imports. However, the latest price hike has raised questions about the reliability of those assurances.
Economic analysts say the development reflects the continuing vulnerability of Sri Lanka’s fuel market to global price volatility and geopolitical tensions affecting energy supply chains.
Aminda Methsila Perera, an economics professor at Wayamba University of Sri Lanka, said the latest move raises broader questions about the transparency of the government’s pricing strategy.
“The question arises whether the government is following a grey-market policy in this regard,” Prof. Perera said, suggesting that the manner in which prices are adjusted may not fully reflect a transparent or predictable formula.
Meanwhile, directors of the state-run Ceylon Petroleum Corporation (CPC) defended the decision, saying the increase was a pre-emptive measure aimed at cushioning the country from steeper price shocks in the near future.
A CPC director argued yesterday that implementing a moderate price revision now would allow authorities to manage potential increases more effectively should the international situation deteriorate further.
Meanwhile, an analyst said that the move was intended to preserve the financial stability of the CPC and its bottom line although President AKD had said in parliament that the Treasury had enough funds to mitigate global shocks.
However, they say the abrupt nature of the midnight announcement risks undermining public confidence, particularly after repeated assurances that prices would remain unchanged in the short term.
With global energy markets remaining volatile, analysts warn that further price adjustments cannot be ruled out if international crude prices continue to climb or if regional supply disruptions intensify.
Meanwhile, an economist said that with the unfolding scenario, many Sri Lankans already grappling with the rising cost of living, have been tossed to the fire from the frying pan.
By Sanath Nanayakkare
Business
Women-only screening of “Gahanu Lamai” for International Women’s Day 2026
In celebration of International Women’s Day 2026, Havelock City Mall (HCM) hosted what is believed to be one of Sri Lanka’s first women-only cinema screenings, presenting a culturally significant and deeply meaningful tribute to womanhood.
Held at Scope Cinemas, Havelock City Mall, the exclusive event featured a complimentary screening of the iconic Sri Lankan film Gahanu Lamai, and welcomed an audience comprising corporate invitees, celebrities, female staff of Havelock City Mall, and winners of a special social media contest.
The occasion was further distinguished by the presence of Dr. Ranee Jayamaha, Chairperson of Overseas Realty (Ceylon) PLC, who graced the event and added significance to this special celebration.
Guests arrived dressed in purple, the internationally recognised symbol of dignity, solidarity, and justice, reinforcing the spirit and symbolism of the occasion. Through the screening of Gahanu Lamai—the acclaimed work of the late Dr. Sumitra Peiris, Sri Lanka’s first female film director—Havelock City Mall created a platform for reflection on the enduring cultural and contemporary relevance of women’s stories.
Commenting on the initiative, Mrs. Avanthie De Zoysa, Assistant General Manager of Havelock City Mall, stated:
“As a female manager of this organization, I am incredibly proud of this initiative. It is a heartfelt gesture of appreciation for the women who contribute so tirelessly to their families, to our society, and to the country at large. We wanted to provide a space that wasn’t just about celebration, but about acknowledging the profound impact women have in every sphere of life.”
Business
Novus Technologies joins LankaPay Technovation Awards 2026 as Platinum Sponsor
Novus Technologies has announced its partnership as the Platinum Sponsor for the LankaPay Technovation Awards 2026, reaffirming its commitment to driving innovation, financial inclusion, and the future of fintech in Sri Lanka.
Organised by LankaPay (Private) Limited, the LankaPay Technovation Awards has emerged as a premier industry platform recognising institutions that are spearheading digital transformation across the country.
The initiative celebrates banks, financial institutions, and technology providers that are enhancing customer experience through secure, efficient, and inclusive digital payment solutions.
Industry analysts note that the awards have played a pivotal role in strengthening Sri Lanka’s fintech ecosystem by encouraging competition, innovation, and collaboration among stakeholders.
Over the years, the platform has highlighted advancements in real-time payments, mobile banking, and integrated digital financial services, supporting the broader national agenda of building a digitally empowered economy.
Novus Technologies, a leading technology solutions provider to the banking and financial services sector, said its sponsorship reflects its long-standing dedication to accelerating the adoption of digital financial services and enhancing technological capabilities across the industry.
“As Sri Lanka continues its digital transformation journey, it is vital that we collectively foster innovation while ensuring security and inclusivity within the financial ecosystem,” a spokesperson for Novus Technologies said.
“Supporting initiatives such as the LankaPay Technovation Awards aligns with our mission to enable next-generation fintech solutions that empower institutions and customers alike.”
The awards ceremony is expected to bring together senior banking executives, fintech leaders, policymakers, and technology innovators, offering a platform to recognise excellence and share insights on emerging trends shaping the future of digital finance in Sri Lanka.
Novus Technologies is a forward-thinking technology solutions provider specialising in delivering innovative, secure, and scalable solutions to the banking and financial services industry.
With a strong focus on digital transformation, system integration, and next-generation fintech solutions, the company continues to play a key role in shaping Sri Lanka’s rapidly evolving digital landscape.
By Ifham Nizam
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