Business
Sri Lanka Insurance introduces Virtual Claim Assistance for Motor Plus customers
Sri Lanka Insurance – The Nations’ protector, has always kept its customers’ needs in the forefront when designing products and services. Amidst demanding daily routines today’s customer looks at convenience and enhanced service experience from their service providers. Efficient processes and quick turnaround time is what a customer will be looking for. Understanding the customers’ frame of mind, SLIC is committed to continuously look at opportunities to enhance customer experience and convenience through new product developments and service enhancements.
The most recent initiative introduced by SLIC to enhance customer experience was the ‘Virtual Claim Assistance’ value added service to its Motor Insurance customers. This service is introduced to smoothen the claim process after a motor accident and after a repair is done for the vehicle. The objective of this new service facility is to ensure customer convenience and to improve service quality.
The Virtual Claim Assistance is a digital service that allows customers to have their vehicle inspected after an accident and assessed remotely by a qualified inspector. Customers can easily upload videos of their vehicle to the insurer’s portal or app, and a qualified inspector will assess the damage remotely and provide a detailed report. This eliminates the need for customers to take their vehicle to a physical inspection center, saving them both time and effort.
The Virtual Claim Assistance service offers customers the flexibility to have their vehicle assessed from anywhere at any time. This means that customers can submit their vehicle details and receive the inspection report even outside traditional working hours, or from remote locations, making the process much more convenient.
The Virtual Claim Assistance service is also valuable for customers who have had their vehicle repaired after an accident. With the after repair inspection service, customers can upload videos of their repaired vehicle, and a qualified inspector will assess the quality of the repair work remotely. This ensures that the customer’s vehicle has been properly repaired, giving them peace of mind and saving them from the hassle of a physical inspection.
SLIC as one of the largest organisation’s in the country understand the importance of a business adopting digital strategies whilst remaining sustainable. It is accepted across industries around the world that digitization of a business is the need of the hour. Therefore, Sri Lanka Insurance continuously invest in digital transformation initiatives to set benchmarks in the industry and to contribute to the overall sustainability strategy of SLIC through long-term cost saving initiatives
More information on SLIC’s Virtual Claim Assistance service can be obtained from SLIC 24/7 hotline 011 2 357 357.
Associated Motorways (AMW), Yamaha’s exclusive Sri Lankan distributor for over 75 years, celebrated the brand’s grand return after a five-year hiatus due to import restrictions. Marking the occasion, AMW hosted a groundbreaking fashion-themed launch event on 14th June 2025 at Cinnamon Lakeside Colombo, unveiling a new lineup of fuel-efficient motorcycles and scooters, including the standout Yamaha RayZR 125 (71km/l).
Beyond specs, Yamaha’s “Built to Ride” campaign highlights the passion and resilience of Sri Lankan riders, focusing on emotion over mechanics. Andre Bonthuys, AMW’s Group Managing Director, emphasized Yamaha’s commitment to redefining the riding experience. Backed by AMW’s service excellence and global “Kando” philosophy, Yamaha’s return promises to revitalize Sri Lanka’s two-wheeler market with performance, innovation, and style.
In a historic move that redefines rural financial security, Pelwatte Dairy Industries has announced the launch of Sri Lanka’s first pension scheme for dairy farmers, reinforcing its commitment to both national self-sufficiency and the welfare of the farming community.
Pelwatte Dairy, one of Sri Lanka’s foremost homegrown dairy brands, has long been a pillar in the push to replace imported dairy with locally produced milk, saving the nation billions in foreign exchange. Milk powder production is expected to increase by 80% upon completion of the new Kurunegala processing facility, supporting local demand and opening up new export opportunities.
This landmark pension initiative will benefit over 30,000 registered dairy farmers working with Pelwatte. Designed to offer financial stability post-retirement, the scheme ensures these vital contributors to Sri Lanka’s food security can live out their later years with dignity and peace of mind. Additional benefits will support health, education, and safety for the farmers’ families setting a new standard for agricultural welfare in the region.
“This is a defining milestone not just for Pelwatte, but for the entire Sri Lankan dairy sector,” said Ariyasheela Wickramanayake, Chairman of Pelwatte Dairy. “It is our corporate responsibility to safeguard those who work tirelessly to feed the nation.”
Akmal Wickramanayake, Managing Director, added: “We see this as more than a welfare initiative. It’s an investment in rural development, sustainable agriculture, and national economic resilience.”
CEEDECS Lanka Holdings Pvt. Ltd., a leading Sri Lankan construction firm, has been honored with the Best National Industry Brand Award in the Mining and Allied Industry Sector (Medium Scale) at the National Industry Brand Excellence Awards, organized by the Industrial Development Board. The award recognizes their eco-friendly brand, Harithaweli Ready Mix, which offers sustainable alternatives to traditional sand-based construction materials.
Founded in 1999 and based in Mahara, Kadawatha, CEEDECS has over 20 years of expertise in construction, consultancy, and design. Harithaweli’s products—including Ready-Mix Plaster, Waterproof Solutions, and Tile Adhesives—are durable, affordable, and environmentally friendly, gaining popularity among builders and contractors.
With 21 showrooms nationwide and multiple quality certifications, CEEDECS continues to expand its reach.
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