Affirming its indelible reputation as the country’s pioneering private healthcare provider, Nawaloka Hospitals roars ahead on LMD’s Most Respected Entities Listing. Nawaloka Hospitals Chairman Dr. Jayantha Dharmadasa was thus honoured as one among LMD’s Most Respected Businesspeople in recognition of his steadfast leadership, powerful vision and immense contribution to expanding the boundaries of Sri Lanka’s private healthcare sector.
Nawaloka Hospitals also claimed victory as the top entity in the healthcare sector and was listed among the Top 20 Companies inducted into LMD’s Hall of Fame. The hospital was elected as the sector winner in terms of corporate culture, CSR and Sustainability, crisis management, honesty, dynamism and quality consciousness. Further, Chairman Dr. Jayantha Dharmadasa and Deputy Chairman Harshith Dharmadasa were recognised on LMD’s illustrious Hall of Fame listing for Chairman and Chief Executives.
This victory is in recognition of the remarkable progress achieved by Nawaloka Hospitals in delivering excellence in clinical outcomes, operational efficiency, patient experience and financial health during the challenging past year. The healthcare giant also prides itself in implementing a strong, sustainable business model that has enabled it to offer diversified operational specialities through high-end, value-added medical services, a model that recently had its financial rating of BBB- with a stable outlook reaffirmed by ICRA Lanka.
“We are deeply humbled to receive such honour among our corporate peers at this particularly challenging period in Sri Lanka. Nawaloka Hospital’s has always strived hard to bring quality, compassionate care to communities, expand healthcare access, promote health equity by bringing care to those most in need, and improve the health of all we serve. Our mission has been especially critical during the COVID-19′ pandemic, which was a catalyst for reinvention, and we believe we are currently positioned to emerge stronger and smarter out of this crisis. I am especially grateful for the unwavering and selfless dedication of our doctors, consultants, staff and all our frontline caregivers for their remarkable and life-changing service.
“I want to stress that a hospital cannot earn acceptance overnight. It is gained from the cultivation of trust and respect over a long period of time. This highly coveted national recognition on LMD’s Most Respected Entities Listing is therefore a clear testament to our place among the people and the high level of corporate respect we have garnered thus far,” remarked Nawaloka Hospitals Deputy Chairman Harshith Dharmadasa.
Commencing operations in 1985 as the first private sector hospital in Sri Lanka, the Nawaloka group has over the years established a strong brand name in the Sri Lankan healthcare industry. The premier multi-specialty hospital was designed to replicate the advanced medical technology and care offered by leading healthcare facilities around the world, and ensure that these services are available to all Sri Lankans. Set to become a centre of excellence in high-tech diagnostic and curative facilities, it is driven by a vision of becoming the hospital of tomorrow. It is currently one of the largest hospital chains in Sri Lanka with a total capacity of 365 beds in Colombo and Negombo hospitals, further strengthened by its island-wide network of labs.
The hospital chain houses world-class facilities in strategic locales across the island to enable Sri Lankans everywhere to access the expertise of a team of reputed consultants and specialists, and supporting medical staff. In 2021, Nawaloka commenced the construction of an extension building to the Negombo regional hospital, further enabling the hospital chain to strengthen its regional presence. Nawaloka Hospitals specialist center also operates 14 speciality treatment centres, including a bone marrow transplant unit, post-COVID care center, kidney centre, neuro centre and heart centre.
Starting January 2021, Nawaloka Hospitals also introduced four world-class, fully-geared Intermediary Care Centres with ICU facilities, by partnering with several star class hotels, to offer a total capacity of 900 beds. The hospital also offers in-house treatment for COVID-19 patients in one of their isolated wings. To date, the hospital had treated over 10,000 COVID-19′ patients.
The Most Respected Entities rankings are based on a survey commissioned and conceptualised by Lanka Monthly Digest (LMD) and conducted by leading research firm Nielsen. This year’s survey covered a sample of 800 respondents, managers and above, from listed companies across a set of 12 different attributes; financial performance, quality consciousness, management profile, honesty, innovation, dynamism, corporate culture, CSR, vision and nation-mindedness.
Over 100,000 customers aboard Q+ Payment app
The Q+ Payment App, Sri Lanka’s first QR-based payment application to be launched under LANKAQR, has surpassed the 100,000 registered customers milestone, doubling its customer base in just five months, the app’s owner the Commercial Bank of Ceylon has announced.
The fastest growing QR app in the country, Q+ Payment App has an easy self-registration process, and is well received by customers owing to the convenience and security it offers them in cashless payment processing when they pay for purchases by scanning QR codes via mobile phones or via the in-app bill payment facility, the Bank said.
Designed as a hassle-free payment alternative for cardholders and vendors, the app gained popularity via a series of Bank-driven promotions in collaboration with popular local retailers and due to its participation in a number of Central Bank of Sri Lanka (CBSL) led ‘??????LANKAQR’ programs held across the country.
Positioned as the next dimension of payment options, the Q+ Payment App enables cardholders to pay for purchases via their mobile phones simply by scanning the merchant’s QR code. Since the launch, the app underwent several functionality-enhancing upgrades including biometric authentication login for both the consumer and merchant applications, an ‘In-App Bill Payments’ feature that allows customers connected to the Bank’s Debit, Credit or Prepaid cards to pay bills instantly, the facility to promptly settle Credit Card outstanding and top-up Pre-paid Cards, and most recently, the addition of an ‘Online Pay’ feature which enables customers to pay for online purchases by entering their mobile numbers in merchant websites and apps that have ‘Q+ Payment App’ as a payment option.
The ‘In-App Payments’ feature enables Q+ Payment App customers to make payments in many categories such as data reloads, prepaid and post-paid mobiles, fixed telephone lines, water and electricity (CEB and LECO) and pay-TV bills.
The dynamic and interactive customer experience and convenience the app offers are the driving forces behind its popularity, the Bank said. By binding their cards to the Q+ Payment App, ComBank cardholders avoid pulling out the card from their wallets which prevents card losses and card theft. This also encourages the use of environment friendly, paperless-banking features such as Digital receipts and in-App alerts. Payments done using Q+ Payment App require authentication using a static PIN which ensures the safety and security of transactions, making the Q+ Payment App more secure than a normal card.
Customers can add their ComBank Visa, Mastercard and UnionPay cards to the Q+ Payment App, enabling them to perform LankaQR, mVisa, and Mastercard QR transactions. A maximum of five cards can be added to the app. Q+ Payment App is the only payment app in Sri Lanka that supports LankaQR, mVisa, and Mastercard QR transactions. Moreover, the Q+ Payment App is certified for use at overseas QR merchants through the Visa and MasterCard networks.
Sri Lanka’s first fully carbon neutral bank, the first Sri Lankan bank to be listed among the Top 1000 Banks of the World and the only Sri Lankan bank to be so listed for 11 years consecutively, Commercial Bank operates a network of 268 branches and 931 automated machines in Sri Lanka. The Bank’s overseas operations encompass Bangladesh, where the Bank operates 19 outlets; Myanmar, where it has a Microfinance company in Nay Pyi Taw; and the Maldives, where the Bank has a fully-fledged Tier I Bank with a majority stake.
HNB recognized as ‘Best Retail and SME Bank’ at International Finance Awards
Sri Lanka’s most innovative private sector bank HNB PLC, once again consolidated on its reputation for banking excellence at the International Finance Awards 2021, bagging the Best Retail Bank and Best SME Bank awards in the banking category, a news release said last week.
Organized by the prestigious International Finance Magazine as a global platform for the recognition and celebration of the world’s most successful financial institutions, the awards highlight the accomplishments of corporates leading in innovation, infrastructure development and customer-centricity.
As the sector has evolved due to a raft of regulations, technology developments and market reforms, each applicant has been researched by dedicated experts with special consideration directed towards the strength of their applications, performance and past accomplishments, the release said.
“We are delighted to have once again emerged victorious as the Best Retail Bank and the Best SME Bank organized by the prestigious International Financial Magazine. This recognition is a testament to our employees’ hard work and dedication in the SME and Retail sectors, which have evolved continuously despite the challenges brought on by the pandemic, to deliver unmatched products and excellent service contributing positively towards the growth of our clients. Moving forward, we pledge to continue enhancing our focus on transformative banking by leveraging the power of technology to provide innovative solutions and processes for all our clients,” HNB Deputy General Manager – Retail and SME Banking, Sanjay Wijemanne said.
Catering to the needs of over 2.5 million Sri Lankans island-wide, Retail Banking is a flagship segment for HNB. The Bank has been a pioneer in leveraging digital banking products, services and channels to provide customers with convenient, comprehensive and secured options to transact remotely, the release added.
After the onset of the pandemic, HNB rapidly embedded its full suite of digital offerings into the contactless delivery mechanism advocated by the state, kept branches open during curfew periods as per the guidelines issued by the Central Bank and operated our dedicated Omni Channel engagement Centre on a 24*7 basis.
Subsequently, the bank extended substantial relief to clients in Debt Moratoriums and Working Capital loans at concessionary rates. Notably, HNB was also previously adjudged the Best Retail Bank in Sri Lanka for the 11th time at the Asian Bankers Awards organised by the prestigious Asian Banker Magazine.
With 254 customer centres and more than 780 devices across the country, HNB is one of Sri Lanka’s largest, most technologically innovative banks, having won local and global recognition for its efforts to drive forward a new paradigm in digital banking. HNB has a national rating of AA- (lka) by Fitch Ratings (Lanka) Ltd. The Bank was also ranked among the World Top 1,000 Banks list compiled by the prestigious UK-based Banker Magazine for five consecutive years. HNB was also declared Best Sub-Custodian Bank in Sri Lanka at the Global Finance Awards 2020.
Emirates launches exciting offer for families visiting Dubai during Expo 2020
Emirates is pulling out all stops to make a vacation in Dubai during Expo 2020 a family affair. The airline has rolled out a special offer on children’s tickets to Dubai, in addition to a host of other added-value incentives to ensure a memorable experience in one of the world’s most-loved destinations for family escapades.
With this latest limited time offer, there has never been a better time to visit Dubai than now. In the promotion running until 6 November, families booking tickets to Dubai, will pay only 25% of the adult fare for kids aged 2 to 11 years old, valid for the duration of Expo 2020. The special offer is applicable on all Business and Economy Class tickets to Dubai, for travel dates up until 31 March 2022.
With Dubai being the host city of the largest World Expo ever to be held, Emirates wants global citizens of all ages to experience the excitement of the largest-of-its-kind event in the region. As the Premier Partner and Official Airline of Expo 2020 Dubai, Emirates looks forward to bringing visitors to the event via its route network which connects over 120 destinations to Dubai.
Emirates reveals the top source markets for families with small children traveling to Dubai this winter, as the UK, France, Germany, Russia, Switzerland and Italy. Emirates has also revealed that more than half of the visitors planning a vacation in the coming months have visited Dubai before and intend to stay more than one week to explore what the city has to offer.
Special offers on children’s flight tickets are not all that its customers can look forward to enjoying, with both big and small guaranteed a complimentary Expo Day Pass for every Emirates ticket to Dubai during the event. If that’s not enough to make a family journey to Dubai one that makes perfect sense, additional perks and attractive offers await travellers to ensure a rewarding experience.
Members of the airline’s award-winning loyalty programme, Emirates Skywards, will earn Skywards Miles for flight tickets purchased. Emirates has also launched a special Expo offer where customers will earn 1 Skywards Mile for every 1 minute spent in Dubai until 31 March 2022. Existing and new Emirates Skywards members who sign up for the programme before 31 March 2022, can avail the offer on Emirates.com, and will earn up to 5,000 Miles. With the additional Miles earned during Expo, family members will be able to redeem to enjoy reward flight tickets and other rewarding benefits.
My Emirates Pass is back, enabling customers to enjoy exclusive deals at over 500 retail, dining, and recreational attractions across Dubai and the UAE, simply by presenting their board pass. Details of the offers can be found on www.emirates.com/myemiratespass.
Dubai remains one of the world’s most popular holiday destinations, especially during the winter season, and visitors can choose from an array of hotels to stay at, to suit all budgets, as well as exciting entertainment, dining and shopping options for all ages. From sun-soaked beaches and heritage activities to world class hospitality and leisure facilities, Dubai offers a variety of world-class experiences.
Expo 2020 Dubai’s programme is packed with experiences, exhibits and performances to appeal to the entire family, with a rich line-up of themed weeks, entertainment and edutainment, art, technology and dining options for all palates. Visitors can drop by the 192 national pavilions for a journey through cultures, or the various thematic and special pavilions to get a glimpse of the future and the innovations that are making a difference in tomorrow’s world.
Health and wellbeing: Keeping the health and wellbeing of its passengers as top priority, Emirates has introduced a comprehensive set of safety measures at every step of the customer journey. The airline has also recently introduced contactless technology and scaled up its digital verification capabilities to provide its customers even more opportunities to utilise the IATA Travel Pass this summer.
Travel assurance: Emirates continues to lead the industry with innovative products and services that address traveller needs during a dynamic time. The airline has taken its customer care initiatives further with even more generous and flexible booking policies, an extension of its multi-risk insurance cover, and helping loyal customers retain their miles and tier status.
Customers travelling to Dubai are encouraged to check the latest government travel restrictions in their country of origin and ensure they meet the travel requirements of their final destination. For more information on entry requirements for international visitors to Dubai visit: https://www.emirates.com/english/help/covid-19/dubai-travel-requirements/
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