Features
Loyalty, Honesty, and Productivity
Jeevaka Bupendra Lalith Kotelawela used to emphasise, during his board meetings, that he prioritized loyalty over the efficiency or cleverness of his lieutenants. Loyalty is a quality that could be easily feigned dishonestly. Let’s delve into the story of misguided loyalty, embodied by a very devoted monkey who served as a pet to a king. In this tale, the loyal monkey, without a second thought, swatted a bothersome fly with its master’s sword while the king rested nearby. This narrative serves as a poignant illustration of blind allegiance, where unwavering loyalty can result in unintended and potentially adverse consequences.
However, this perspective came with its own set of risks. While loyalty can be a valuable trait, it shouldn’t overshadow competence and wisdom. Blind loyalty, from individuals who may be genuinely devoted but lack critical thinking or discernment, can lead to disastrous outcomes. Today, we can observe the consequences of this approach in the life of Lalith Kotelawela, once one of Sri Lanka’s most prominent business tycoons. He now finds himself living under almost house arrest, with only a few loyal individuals by his side to offer assistance. This situation serves as a cautionary tale about the potential pitfalls of valuing loyalty above all else in the business world.
Efficiency, on its own, is not a sufficient measure of success. Efficiency is often described as “Doing Things Right.” However, if the “Things” being done are inherently incorrect or not the right things to do, then even executing them with the utmost efficiency can lead to wasted efforts, time, and resources. In other words, efficiency should be coupled with the wisdom to ensure that the tasks being performed are the right ones, aligning with the broader goals and objectives, to truly achieve meaningful outcomes.
Indeed, the effectiveness of the selected “Thing” or task is crucial, as it represents the concept of “Doing the Right Things.” When you combine efficiency (Doing Things Right) with effectiveness (Doing the Right Things), you create the conditions for a productive and successful project. In this context, a productive job entails not only executing tasks efficiently but also ensuring that these tasks are the correct ones to achieve the desired goals and outcomes. This holistic approach to work maximizes the use of resources and efforts, leading to meaningful and impactful results.
The Bureau of Labour Statistics (US) defines productivity as “a measure of economic performance that compares the amount of goods and services produced (output) with the amount of inputs used to produce those goods and services.” When people think of “being productive,” they often think about what they’re personally getting done. For many people, that means checking things off the “to-do” list. That type of personal productivity reflects how efficient you are at completing tasks. But not all tasks are created equal.
Source: https://www.betterup.com/blog/what-is-productivity
Measuring productivity
Measuring productivity can indeed be more complex in various contexts beyond straightforward processes, like the one mentioned above. However, the basic principle of productivity, which is output relative to input, remains a foundational concept. Here are some ways to measure productivity:
Output/Input Ratio
: As mentioned earlier, the output-to-input ratio is a fundamental gauge of productivity. It involves dividing the achieved output by the resources, time, or effort invested. For instance, if you yield 69kg of coconut oil from 100kg of copra, your productivity ratio stands at 69%. However, it’s worth noting that this measure primarily pertains to the productivity of raw materials.
Value-added per Hour or Resource
: In service-based industries or knowledge work, you can measure productivity by looking at the value added per unit of time or resource. For instance, in software development, you might measure lines of code written per hour or features developed per week.
Revenue per Employee
: For businesses, a common measure of productivity is revenue generated per employee. This can indicate how efficiently the company is utilizing its workforce.
Cost per Unit
: In manufacturing, you can measure productivity by analyzing the cost per unit of the product. Lowering the cost per unit, while maintaining quality, can signify increased productivity.
Customer Satisfaction
: In service industries, customer satisfaction surveys and feedback can be used to gauge productivity. Higher customer satisfaction often indicates that resources are being effectively utilized to meet customer needs.
Time-Based Metrics
: For project-based work, tracking time spent on tasks and comparing it to the outcomes achieved can help measure productivity. Time-based metrics include lead time, cycle time, and turnaround time.
Quality Metrics
: In many cases, productivity should not come at the expense of quality. Measuring defects, errors, or rework can help ensure that productivity gains do not compromise the final product or service’s quality.
Employee Engagement and Retention
: High employee turnover or disengagement can be detrimental to productivity. Monitoring these metrics can provide insights into the work environment’s effectiveness.
Return on Investment (ROI)
: In investment-related contexts, ROI measures how effectively resources have been used to generate returns. It’s often used in marketing and capital investment evaluations.
Key Performance Indicators (KPIs): Businesses often track specific KPIs relevant to their industry and objectives, such as customer acquisition cost (CAC) in marketing or inventory turnover in retail.
Ultimately, the choice of productivity measurement depends on the specific industry, goals, and activities being assessed. It’s essential to select metrics that align with the desired outcomes and provide actionable insights for improvement. Additionally, productivity measurement should be dynamic and adaptable, evolving as circumstances change and new challenges arise.
By integrating various productivity measures, it’s possible to formulate more comprehensive productivity metrics. Historically, banks have often relied on the Cost to Income (C/I) ratio as a primary measure of their operational efficiency.
However, this ratio does not capture essential factors, like growth rates, reach, and return on investments. Recognizing this gap, Seylan Bank introduced a more intricate productivity formula in its Annual Report in the 1990s. This formula took into account a broader range of factors, providing a more holistic assessment of the bank’s performance.
Productivity = Combination of C/I ratio, Loans/Deposit ratio, Reach and assets growth and Net Interest Margin
Forensic audit and fraud detection
Productivity ratios serve various functions and are valuable for many aspects of business and decision-making, including: identifying areas where improvements can be made to optimize resource utilization; comparing with industry standards or competitors and identify areas for improvement; controlling costs by identifying inefficiencies; evaluate the performance and provide feedback and/or incentives for improvement, etc. Indeed, productivity ratios can be invaluable in detecting fraud and mismanagement within organizations. For example; Productivity ratios can reveal unusual patterns or anomalies in financial performance. Significant deviations from historical norms or industry benchmarks may raise suspicions of financial mismanagement or fraud. Also, forensic accountants often use productivity ratios as part of their investigative work to uncover financial irregularities, including fraud schemes.
Now that you see how your personal productivity affects the whole system, you’re likely feeling inspired to become more productive at work. It helps to know that your role makes a difference!
Features
Acid test emerges for US-EU ties
European Commission President Ursula von der Leyen addressing the World Economic Forum in Davos, Switzerland on Tuesday put forward the EU’s viewpoint on current questions in international politics with a clarity, coherence and eloquence that was noteworthy. Essentially, she aimed to leave no one in doubt that a ‘new form of European independence’ had emerged and that European solidarity was at a peak.
These comments emerge against the backdrop of speculation in some international quarters that the Post-World War Two global political and economic order is unraveling. For example, if there was a general tacit presumption that US- Western European ties in particular were more or less rock-solid, that proposition apparently could no longer be taken for granted.
For instance, while US President Donald Trump is on record that he would bring Greenland under US administrative control even by using force against any opposition, if necessary, the EU Commission President was forthright that the EU stood for Greenland’s continued sovereignty and independence.
In fact at the time of writing, small military contingents from France, Germany, Sweden, Norway and the Netherlands are reportedly already in Greenland’s capital of Nook for what are described as limited reconnaissance operations. Such moves acquire added importance in view of a further comment by von der Leyen to the effect that the EU would be acting ‘in full solidarity with Greenland and Denmark’; the latter being the current governing entity of Greenland.
It is also of note that the EU Commission President went on to say that the ‘EU has an unwavering commitment to UK’s independence.’ The immediate backdrop to this observation was a UK decision to hand over administrative control over the strategically important Indian Ocean island of Diego Garcia to Mauritius in the face of opposition by the Trump administration. That is, European unity in the face of present controversial moves by the US with regard to Greenland and other matters of contention is an unshakable ‘given’.
It is probably the fact that some prominent EU members, who also hold membership of NATO, are firmly behind the EU in its current stand-offs with the US that is prompting the view that the Post-World War Two order is beginning to unravel. This is, however, a matter for the future. It will be in the interests of the contending quarters concerned and probably the world to ensure that the present tensions do not degenerate into an armed confrontation which would have implications for world peace.
However, it is quite some time since the Post-World War Two order began to face challenges. Observers need to take their minds back to the Balkan crisis and the subsequent US invasions of Afghanistan and Iraq in the immediate Post-Cold War years, for example, to trace the basic historic contours of how the challenges emerged. In the above developments the seeds of global ‘disorder’ were sown.
Such ‘disorder’ was further aggravated by the Russian invasion of Ukraine four years ago. Now it may seem that the world is reaping the proverbial whirlwind. It is relevant to also note that the EU Commission President was on record as pledging to extend material and financial support to Ukraine in its travails.
Currently, the international law and order situation is such that sections of the world cannot be faulted for seeing the Post World War Two international order as relentlessly unraveling, as it were. It will be in the interests of all concerned for negotiated solutions to be found to these global tangles. In fact von der Leyen has committed the EU to finding diplomatic solutions to the issues at hand, including the US-inspired tariff-related squabbles.
Given the apparent helplessness of the UN system, a pre-World War Two situation seems to be unfolding, with those states wielding the most armed might trying to mould international power relations in their favour. In the lead-up to the Second World War, the Hitlerian regime in Germany invaded unopposed one Eastern European country after another as the League of Nations stood idly by. World War Two was the result of the Allied Powers finally jerking themselves out of their complacency and taking on Germany and its allies in a full-blown world war.
However, unlike in the late thirties of the last century, the seeming number one aggressor, which is the US this time around, is not going unchallenged. The EU which has within its fold the foremost of Western democracies has done well to indicate to the US that its power games in Europe are not going unmonitored and unchecked. If the US’ designs to take control of Greenland and Denmark, for instance, are not defeated the world could very well be having on its hands, sooner rather than later, a pre-World War Two type situation.
Ironically, it is the ‘World’s Mightiest Democracy’ which is today allowing itself to be seen as the prime aggressor in the present round of global tensions. In the current confrontations, democratic opinion the world over is obliged to back the EU, since it has emerged as the principal opponent of the US, which is allowing itself to be seen as a fascist power.
Hopefully sane counsel would prevail among the chief antagonists in the present standoff growing, once again, out of uncontainable territorial ambitions. The EU is obliged to lead from the front in resolving the current crisis by diplomatic means since a region-wide armed conflict, for instance, could lead to unbearable ill-consequences for the world.
It does not follow that the UN has no role to play currently. Given the existing power realities within the UN Security Council, the UN cannot be faulted for coming to be seen as helpless in the face of the present tensions. However, it will need to continue with and build on its worldwide development activities since the global South in particular needs them very badly.
The UN needs to strive in the latter directions more than ever before since multi-billionaires are now in the seats of power in the principle state of the global North, the US. As the charity Oxfam has pointed out, such financially all-powerful persons and allied institutions are multiplying virtually incalculably. It follows from these realities that the poor of the world would suffer continuous neglect. The UN would need to redouble its efforts to help these needy sections before widespread poverty leads to hemispheric discontent.
Features
Brighten up your skin …
Hi! This week I’ve come up with tips to brighten up your skin.
* Turmeric and Yoghurt Face Pack:
You will need 01 teaspoon of turmeric powder and 02 tablespoons of fresh yoghurt.
Mix the turmeric and yoghurt into a smooth paste and apply evenly on clean skin. Leave it for 15–20 minutes and then rinse with lukewarm water
Benefits:
Reduces pigmentation, brightens dull skin and fights acne-causing bacteria.
* Lemon and Honey Glow Pack:
Mix 01teaspoon lemon juice and 01 tablespoon honey and apply it gently to the face. Leave for 10–15 minutes and then wash off with cool water.
Benefits:
Lightens dark spots, improves skin tone and deeply moisturises. By the way, use only 01–02 times a week and avoid sun exposure after use.
* Aloe Vera Gel Treatment:
All you need is fresh aloe vera gel which you can extract from an aloe leaf. Apply a thin layer, before bedtime, leave it overnight, and then wash face in the morning.
Benefits:
Repairs damaged skin, lightens pigmentation and adds natural glow.
* Rice Flour and Milk Scrub:
You will need 01 tablespoon rice flour and 02 tablespoons fresh milk.
Mix the rice flour and milk into a thick paste and then massage gently in circular motions. Leave for 10 minutes and then rinse with water.
Benefits:
Removes dead skin cells, improves complexion, and smoothens skin.
* Tomato Pulp Mask:
Apply the tomato pulp directly, leave for 15 minutes, and then rinse with cool water
Benefits:
Controls excess oil, reduces tan, and brightens skin naturally.
Features
Shooting for the stars …
That’s precisely what 25-year-old Hansana Balasuriya has in mind – shooting for the stars – when she was selected to represent Sri Lanka on the international stage at Miss Intercontinental 2025, in Sahl Hasheesh, Egypt.
The grand finale is next Thursday, 29th January, and Hansana is all geared up to make her presence felt in a big way.
Her journey is a testament to her fearless spirit and multifaceted talents … yes, her life is a whirlwind of passion, purpose, and pageantry.
Raised in a family of water babies (Director of The Deep End and Glory Swim Shop), Hansana’s love affair with swimming began in childhood and then she branched out to master the “art of 8 limbs” as a Muay Thai fighter, nailed Karate and Kickboxing (3-time black belt holder), and even threw herself into athletics (literally!), especially throwing events, and netball, as well.
A proud Bishop’s College alumna, Hansana’s leadership skills also shone bright as Senior Choir Leader.
She earned a BA (Hons) in Business Administration from Esoft Metropolitan University, and then the world became her playground.
Before long, modelling and pageantry also came into her scene.
She says she took to part-time modelling, as a hobby, and that led to pageants, grabbing 2nd Runner-up titles at Miss Nature Queen and Miss World Sri Lanka 2025.
When she’s not ruling the stage, or pool, Hansana’s belting tunes with Soul Sounds, Sri Lanka’s largest female ensemble.
What’s more, her artistry extends to drawing, and she loves hitting the open road for long drives, she says.
This water warrior is also on a mission – as Founder of Wave of Safety,
Hansana happens to be the youngest Executive Committee Member of the Sri Lanka Aquatic Sports Union (SLASU) and, as founder of Wave of Safety, she’s spreading water safety awareness and saving lives.
Today is Hansana’s ninth day in Egypt and the itinerary for today, says National Director for Sri Lanka, Brian Kerkoven, is ‘Jeep Safari and Sunset at the Desert.’
And … the all-important day at Miss Intercontinental 2025 is next Thursday, 29th January.
Well, good luck to Hansana.
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