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LOLC General Insurance disrupts industry with first-ever lifestyle motor insurance product ‘Honours’



LOLC General Insurance PLC (LOLC GI), one of the fastest-growing General Insurance companies in Sri Lanka is disrupting the general insurance industry by making motor insurance a lifestyle product with its unique loyalty program ‘Honours’ with rich rewards, in addition to unveiling its first ever Electronic Point-of-Sale (ePOS) – the digital policy issuance network. LOLC GI’s new lifestyle loyalty program ‘Honours’ is crafted with seamless and delightful experiences that provide consumers with real value.

Loyal customers will be grouped into four (04) tiered multilevel memberships such as Classic, Silver, Bronze and Platinum and continuously rewarded with benefits every day. The rewards scheme is applicable for all LOLC GI Motor Policyholders who will receive valuable discounts and benefits through the loyalty partner network – Channel 17 (CH17).

The first ever ‘reward-back’ program offers customers a cash back scheme operated by way of merchant discounts/loyalty points, which LOLC GI believes will offset the cost of customer insurance premium and more. Loyalty points may be accumulated through the partner merchant network and can be redeemed towards a customer’s own policy renewal or contribute to a social cause.The Honours program will unveil the widest insurance loyalty platform in Sri Lanka, with a reach of over 1,000 partner locations. Simple, yet descriptive, ‘Honours’ the Loyalty Program reflects an eco-system designed to fuel a sustainable business model during challenging economic times.

LOLC GI understands the difficulties faced by customers due to the current situation and that of the merchants who are also constrained due to inflation and current macro-economic factors.Seeking to support both stakeholders recover, LOLC General Insurance strives to protect its customers and to help the Sri Lankan business sector. Thus, ‘Honours’ has been designed not as a usual loyalty platform, but a strategic eco-system built to benefit motor policyholders whilst ensuring SME businesses and other business entities in Sri Lanka remain active.

Customers can accumulate ‘Honours’ loyalty points while transacting with any of the merchants within the network and are free to redeem points through selective partners or during their policy renewal. Going further, ‘Honours’ enables its policyholders to donate the accumulated points to LOLC’s humanitarian program ‘Divi Saviya’ aimed at protecting families affected by the Sri Lankan economic crisis. Honours is a comprehensive network, designed to self-sustain and protect Motor policy holders, SME’s, Shareholders, Employees and citizens of Sri Lanka.

Further, LOLC GI firmly believes that going digital is the way forward to minimise the strain on the economy. Digital products are easy to transact, less costly to distribute and demands less resources unlike traditional channels. LOLC GI’s Electronic Point-of-Sale (ePOS) solution offers enhanced convenience and process simplification.

Customers are provided their policy in under five (05) minutes, with the added advantage of real time policy processing and involving zero paperwork. Delivering an end-to-end solution, the ePOS enables Digital Certificates, Proposals and real time premium settlements. Due to the company’s expanded reach, over 250 ePOS Centres are located islandwide and easily accessible to customers.

Firmly believing that insurance should be a product which is easy to comprehend to the end customer, LOLC GI aspires to increase the user-friendliness of its products for its customers throughout the policy life cycle and launches its journey towards an ergonomic policy design platform know as ‘Build Your Own’ (BYO).

BYO offers a unique intuitive quotation design, for easy customer reference across different motor insurance products and concepts including tailor-made insurance solutions to fit each customer’s wallet. Additional features of the platform include product comparison, the widest range of add-on covers and a free LOLC Credit Card with easy payment plans, (subject to eligibility).

LOLC General re-launched its motor insurance brand positioning itself as LOLC Motor Insurance ‘Benefit Everyday’, driven by the Honours Loyalty Program, the EPOS digital solution and the BYO platform, perfected to offer benefits daily to Sri Lankans as the only lifestyle motor insurance brand in the country.

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NHSL narcotics mafia: DG points finger at SLFP union, blames govt. for inaction



By Shamindra Ferdinando

Deputy Director of the National Hospital, Dr. Rukshan Bellana, who had to be rescued by the police recently as an unruly minor staff laid siege to his office and threatened to cause him bodily harm, yesterday (03) alleged that he was under threat subsequent to the exposure of what he called a narcotics mafia operating in government Hospitals.

In a brief interview with The Island the beleaguered President of the Government Medical Officers’ Forum (GMOF) found fault with the government for its lethargic response to threats emanating from a trade union affiliated to the Sri Lanka Freedom Party (SLFP).

Responding to queries, Dr. Bellana alleged that a section of the minor staff was trying to force him out of the National Hospital at the behest of trade union leader Roy de Mel. “Contrary to reports and claims, I’m still here,” Dr. Bellana said, warning the government of dire consequences unless action was taken to discipline National Hospital staff.

Dr. Bellana emphasized that the SLFP trade union, under any circumstances, couldn’t be allowed to dictate terms to the health administration. The outspoken official said that the situation was so bad the National Hospital seemed to be in the hands of ruffians in the garb of trade unionists.

The Island raised Dr. Bellana’s accusations with the SLFP trade union leader De Mel who strongly defended their response to what he described as a wholly unnecessary issue caused by the Deputy Director.

There could be some drug addicts as well as drug pushers among the minor staff of the National Hospital, De Mel said, while referring to the recent reportage of the arrest of a minor female employee carrying heroin with a street value of Rs. 250,000 by the Katunayake police. However, Dr. Bellana for some reason only known to him had repeatedly slandered the entire minor staff, de Mel claimed, challenging the Deputy Director to prove his accusations.

Both Dr. Bellana and De Mel accused the Health Ministry of failing to address the issues at hand. Dr. Bellana said that for want of clear instructions from the Health Ministry, the SLFP union was trying to terrorize him. The official demanded that the ministry initiate a no holds barred investigation into the conduct of the SLFP union.

De Mel said that the Health Ministry owed an explanation as to how Dr. Bellana repeatedly exploited mainstream and social media to propagate his accusations whereas other doctors faced disciplinary measures. Reference was made to cases involving doctors at Kataragama and Karapitiya hospitals.

The trade union leader said that it wouldn’t be fair to declare the entire minor staff of the National Hospital drug addicts on the basis of a few cases or unsubstantiated allegations. De Mel pointed out that there had been cases of security forces and police personnel, including an SSP being arrested with narcotics. But such arrests didn’t justify calling the services and police drug addicts, de Mel said, urging the Health Ministry and law enforcement authorities to investigate Dr. Bellana’s accusations.

“We are ready to face investigations, at any level,” De Mel said, claiming that actually he took up the alleged drug issue among minor staff before Dr. Bellana went public with it. De Mel claimed that he appealed not only to minor staff at the National Hospital but other health sector institutions as well.

Dr. Bellana said that de Mel commanded about 200 minor employees whereas the total strength of National Hospital minor staff was approximately 3,200. The total staff consisted of 11,500 including 1,500 doctors and 3,000 nurses.

Referring to a recent appeal made by Public Security Minister Tiran Alles to police officers not to accept hampers from drug dealers, Dr. Bellana said that he expected law enforcement authorities to restore normalcy at the National Hospital. The police seemed to be hesitant to rein in unruly minor staff against the backdrop of a weary political response, Dr. Bellana said, adding that he briefed Minister Alles of the developing situation.

Dr. Bellana said that workers shouldn’t be allowed to threaten disruption of services. Alleging that some minor staff went to the extent of disrupting surgeries, Dr. Bellana said that the Health Ministry couldn’t turn a blind eye to the developing situation.De Mel claimed Dr. Bellana was practicing what he knows best. “He is causing chaos as he did under previous administrations.”

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Seven million Lankans in need of humanitarian assistance:UNICEF



UNICEF has said seven million people in Sri Lanka are in need of humanitarian assistance due to the economic crisis.In its Sri Lanka Humanitarian Situation Report, issued on 02 February, the UN agency said essential services for children such as health, nutrition, and education have been severely impacted by shortages of medicine, food insecurity, lack of fuel and long power cuts.

In 2022, UNICEF reached over 1.3 million people, including 750,000 children with humanitarian assistance through humanitarian interventions.Over 800,000 people in urban areas have access to safe drinking water, 285,403 children in rural and estate areas were provided with educational materials, and 205,000 adolescents benefited from mental health and psychosocial support services in communities and in schools through UNICEF initiatives, the report said.

UNICEF also piloted a humanitarian cash transfers program which reached 3,010 mothers with young children for three months in the Colombo municipal area in 2022.

This is to be further scaled up to reach 110,000 mothers and caregivers in 2023, the report said.It said that in 2022, UNICEF appealed for 25 million U.S. dollars to provide life-saving humanitarian services to nearly 2.8 million Sri Lankans, including 1.7 million children affected by the economic crisis in Sri Lanka.

UNICEF received USD 34 million, however there is uneven distribution of funding received, it said.

UNICEF said: “Some sectors (Education, WASH and Child Protection) remain significantly underfunded, while others (Nutrition and Social Protection) have received almost triple the asked amount. This situation highlights the need for fresh funding into 2023 particularly for the underfunded sectors. In addition, the generous contribution to the cash-based programming was only made available in the fall.

UNICEF Sri Lanka Country Office launched its Humanitarian Action for Children (HAC) on 10 June 2022 aligned with the UN inter-agency Humanitarian Needs and Priorities (HNP) appeal for Sri Lanka. The HAC has been funded thanks to the generous contributions of bilateral, public, and private donors. UNICEF expresses its sincere gratitude to Japan, Australia, New Zealand, Norway, Canada, Switzerland, USAID, the Central Emergency Response Fund, UNICEF USA, Foreign Commonwealth and Development Office (UK) and Global Thematic Humanitarian Funds and many others for their generous contributions, without which UNICEF could not meet the most pressing needs of woman, children, and most vulnerable populations affected by the worst economic crisis the country has experienced since independence. While the HNP expired in December 2022, the need for continued funding to sustain prevailing humanitarian needs post-HNP is critical.”

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Archbishop Emeritus Oswald Gomis passes away



Archbishop Emeritus Oswald Gomis passed away yesterday, while being treated at a private hospital. He was 90. He received his primary education at St. Bendict’s College, Kotahena, and at St. Joseph’s College, Colombo. He was ordained in 1958 and was appointed as Auxiliary Bishop of Colombo, in 1968. He was appointed as the Bishop of Anuradhapura and as Archbishop of Colombo in 2002.

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