Opinion
Lack of ethical conduct and professionalism within insurance industry
A recent incident in Sri Lanka’s insurance industry has raised significant concerns about the ethical conduct and professionalism within the sector. While insurance is meant to provide protection and support in times of crisis, the actions of some players in the industry have come under scrutiny.
In a recent case involving a well-known export company with a distinguished board of Directors, a major insurance provider declined to fulfill its obligations despite having previously advanced funds against the same claim.
The refusal was based on the assertion that the presence of petroleum residue on the debris indicated arson, suggesting fraudulent intent on the part of the policyholder.
Notwithstanding the company’s explanations regarding the nature of the equipment involved (it used a large quantity of hydrocarbon based solvent) and the circumstances of the fire and pointing out that given the scarcity of resources due to the ongoing ‘Aragalaya’ at that time and the inability to of any company to import equipment even if they wished to, the insurer remained unmoved.
Moreover, instead of adhering to established insurance etiquette, the insurer proceeded to tarnish the company’s reputation by spreading allegations of arson throughout the industry both in Sri Lanka and with reinsurers. Insurance etiquette does prohibit an insurer from maligning an insured. Insurers do have a duty to act in good faith and deal fairly with their insured. Thus making false or defamatory statements about their customers, whether or not a claim has been concluded, is unprincipled behavior
The fact that the courts confirmed that there was no crime committed and the government analyst confirmed that the traces of petroleum found in the debris was consistent with what was used in the machine did not seem to have convinced the insurer.
Such behavior not only violates the principles of good faith and fair dealing but also raises questions about the integrity of the insurance industry as a whole. It is essential for insurers to uphold ethical standards and refrain from making baseless accusations that could harm their insureds’ reputation and rights.
The subsequent refusal of larger insurance companies to provide coverage following the allegations further underscores concerns about possible cartel-like behavior within the industry. This leaves smaller companies particularly vulnerable, as they may lack the financial resources to challenge such abuse.
This incident highlights the need for regulatory oversight by government and intervention to ensure that insurers act responsibly and ethically. This will be essential if Sri Lanka wants to promote herself as an investor friendly location.
Victim
Opinion
Education needed about people not feeding wildlife
Being wildlife enthusiasts and bird watchers we took a river “safari” during a recent family trip to Bentota. We were dismayed to see that it seems to be the standard practice to feed the monkeys, I think they were the purple faced langurs, that were encountered on the river banks. Each boat that passed by stopped with boxed fruit, coconut and other odds and ends to feed them.
We managed to stop our guy from doing so but faced derision and laughter that we shouldn’t be afraid of monkeys. We tried to explain to him that this is a plague affecting Sri Lanka; elephants being fed on road sides and even in national parks, monkeys being fed from hotel balconies and apparently during river boat rides, birds being fed on hotel terraces etc.
This was met with further mockery and amused dismissal. An effort to make them understand that this was their livelihood that they were destroying it in this manner sailed over their heads. They even have a picture of a baby crocodile on the shoulders of a tourist on their billboard.
We need to consider the following:
Educate such tour operators about the importance of not interfering with the environment and the behaviour of wild animals.
Include education and training in the hotel school, and in schools in tourist resort towns about their duty and responsibility to the environment and the ecosystem on which we all depend.
If it is not already the case such operators should have licenses that should be revoked and fined if found to be engaging in such destructive acts.
Tamara Nanayakkara
Opinion
Capt. Dinham Suhood flies West
A few days ago, we heard the sad news of the passing on of Capt. Dinham Suhood. Born in 1929, he was the last surviving Air Ceylon Captain from the ‘old guard’.
He studied at St Joseph’s College, Colombo 10. He had his flying training in 1949 in Sydney, Australia and then joined Air Ceylon in late 1957. There he flew the DC3 (Dakota), HS748 (Avro), Nord 262 and the HS 121 (Trident).
I remember how he lent his large collection of ‘Airfix’ plastic aircraft models built to scale at S. Thomas’ College, exhibitions. That really inspired us schoolboys.
In 1971 he flew for a Singaporean Millionaire, a BAC One-Eleven and then later joined Air Siam where he flew Boeing B707 and the B747 before retiring and migrating to Australia in 1975.
Some of my captains had flown with him as First Officers. He was reputed to have been a true professional and always helpful to his colleagues.
He was an accomplished pianist and good dancer.
He passed on a few days short of his 97th birthday, after a brief illness.
May his soul rest in peace!
To fly west my friend is a test we must all take for a final check
Capt. Gihan A Fernando
RCyAF/ SLAF, Air Ceylon, Air Lanka, Singapore Airlines, SriLankan Airlines
Opinion
Global warming here to stay
The cause of global warming, they claim, is due to ever increasing levels of CO2. This is a by-product of burning fossil fuels like oil and gas, and of course coal. Environmentalists and other ‘green’ activists are worried about rising world atmospheric levels of CO2. Now they want to stop the whole world from burning fossil fuels, especially people who use cars powered by petrol and diesel oil, because burning petrol and oil are a major source of CO2 pollution. They are bringing forward the fateful day when oil and gas are scarce and can no longer be found and we have no choice but to travel by electricity-driven cars – or go by foot. They say we must save energy now, by walking and save the planet’s atmosphere.
THE DEMON COAL
But it is coal, above all, that is hated most by the ‘green’ lobby. It is coal that is first on their list for targeting above all the other fossil fuels. The eminently logical reason is that coal is the dirtiest polluter of all. In addition to adding CO2 to the atmosphere, it pollutes the air we breathe with fine particles of ash and poisonous chemicals which also make us ill. And some claim that coal-fired power stations produce more harmful radiation than an atomic reactor.
STOP THE COAL!
Halting the use of coal for generating electricity is a priority for them. It is an action high on the Green party list.
However, no-one talks of what we can use to fill the energy gap left by coal. Some experts publicly claim that unfortunately, energy from wind or solar panels, will not be enough and cannot satisfy our demand for instant power at all times of the day or night at a reasonable price.
THE ALTERNATIVES
It seems to be a taboo to talk about energy from nuclear power, but this is misguided. Going nuclear offers tried and tested alternatives to coal. The West has got generating energy from uranium down to a fine art, but it does involve some potentially dangerous problems, which are overcome by powerful engineering designs which then must be operated safely. But an additional factor when using URANIUM is that it produces long term radioactive waste. Relocating and storage of this waste is expensive and is a big problem.
Russia in November 2020, very kindly offered to help us with this continuous generating problem by offering standard Uranium modules for generating power. They offered to handle all aspects of the fuel cycle and its disposal. In hindsight this would have been an unbelievable bargain. It can be assumed that we could have also used Russian expertise in solving the power distribution flows throughout the grid.
THORIUM
But thankfully we are blessed with a second nuclear choice – that of the mildly radioactive THORIUM, a much cheaper and safer solution to our energy needs.
News last month (January 2026) told us of how China has built a container ship that can run on Thorium for ten years without refuelling. They must have solved the corrosion problem of the main fluoride mixing container walls. China has rare earths and can use AI computers to solve their metallurgical problems – fast!
Nevertheless, Russia can equally offer Sri Lanka Thorium- powered generating stations. Here the benefits are even more obviously evident. Thorium can be a quite cheap source of energy using locally mined material plus, so importantly, the radioactive waste remains dangerous for only a few hundred years, unlike uranium waste.
Because they are relatively small, only the size of a semi-detached house, such thorium generating stations can be located near the point of use, reducing the need for UNSIGHTLY towers and power grid distribution lines.
The design and supply of standard Thorium reactor machines may be more expensive but can be obtained from Russia itself, or China – our friends in our time of need.
Priyantha Hettige
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