Fairfirst Insurance has introduced a revolutionary virtual assessment technology enabling policyholders to conduct a self-inspection of the damage virtually – by converting their phone camera into video mode, a company news release said.
“Today via (this technology), Fairfirst has become the fastest claim settler in the country by assessing and settling motor claims instantly, thus enabling the company to settle 1,100 claims within an hour and 1,800 claims within a day on a monthly basis,” the release said.
It explained the company believes its core job is to settle claims and it does so efficiently by being fair and fast in its dealings so that people can get back to their day-to-day life. At a time where customers are used to claims being predominantly handled via an assessor visiting the accident site, this proactive approach set new standards in the market.
“The company redefined the whole claim settlement process by completely eliminating the time wasted at the accident site waiting for an assessor. Further, it fast tracked the claim settlement process by providing instant claims,” the release said.
This hassle-free process starts by customers calls being answered in under three seconds by a 24/7 Call Centre to guide them on expediting their claims. Thereafter, the claims experts come onboard to take on the process of handling all claim intimations virtually.
“Therefore, in the unfortunate event of an accident, the customer has to contact the Fairfirst Call Centre on 0112 428 428 who will connect the call through to the claims experts to start a video-based assessment of the damage on real-time basis. As this process is done through the help of smartphones and data connectivity, a customer’s claim can be assessed and paid in full in less than 10 minutes, depending on the nature of the damage,” the release said.
It said additional value-added services provided include a 24/7 island-wide free Roadside Assistance Cover along with access to more than 100 EasyFix garages island-wide for cashless repairs that come with a warranty.
The release said despite being a relatively young brand, Fairfirst Insurance has secured a strong foothold in the market while leading digital disruption in the industry. As testimony to its innovation, Fairfirst Insurance was recently awarded the ‘Best Online Insurance Company in Sri Lanka’ at the Global Banking & Finance Awards 2020.
Fairfirst also achieved the distinction of being the only Sri Lankan company to be listed in the ‘2020 Top Insurance Workplaces in Asia-Pacific’ by Insurance Business Asia – yet another global recognition for Fairfirst in Sri Lanka and coming on the heels of the ‘Most Innovative’ award across the Fairfax Group of Companies located around the globe while also being featured as one of the youngest brands in the ‘Top 100 Brands Directory in Sri Lanka 2020’.
Fairfirst Insurance is part of the Canadian based Fairfax Group. Fairfax, through its subsidiaries, has an international insurance and reinsurance business with a global underwriting reach, longstanding relationships and a broad product range. Fairfax has a strong foothold in the growing insurance and reinsurance markets of Southeast Asia, Eastern Europe, the Middle East, and Brazil.
Privatization option being considered for Sri Lankan Airlines – CEO Richard Nuttall
By Hiran H.Senewiratne
The government is planning to restructure the national carrier, Sri Lankan Airlines, and privatization is one proposed option due to the current financial crisis, Sri Lankan Airlines Chief Executive Officer (CEO) Richard Nuttall said.
“We are now looking at the privatization option as well because the government wants to restructure Sri Lankan Airlines, which is now preparing for the in- coming tourist season. So far we have enough bookings, Nuttall said at a press conference yesterday, which was called to announce, among other things, that Sri Lankan Airlines is the official airline partner for the Sri Lanka’s Masters Hockey World Cup 2022 in England, which will be held from August 12-21 in Nottingham. The press conference was held at the Sri Lanka Institute of Tourism and Hotel Management auditorium.
Nuttall added: ‘We have 24 aircraft in the fleet, out of which three aircraft are not functioning as those engines have been sent to the Rolls Royce Company for overhaul purposes. At present the entire air industry is facing a unique crisis due to fuel issues. The high air fares are also troubling the industry but they will likely come down in the future.
‘Over the last two years, Sri Lankan tourism and the airline sector got badly hit and we are now in the process of putting infrastructure in place to revive the business and coming forward to sponsor the Masters Hockey World Cup 2022 at this critical juncture is intended to promote and attract tourists into Sri Lanka, which would in turn benefit the airline as well.’
Chairman, Sri Lanka Tourism Promotion Bureau Chalaka Gajabahu said that they, being the main sponsor for the Sri Lanka team, had seen an opportunity to promote Sri Lanka tourism at the World Cup to boost forex inflows at a desperate time amid an economic crisis.
“These hockey Masters could be the best ambassadors to do and their part to keep the nation’s flag flying high and to continue with their good work, Gajabahu said.
According to the chairman, this year they expect close to one million tourists to Sri Lanka and are now in the process of rolling out a 15 -16 month action plan.
‘Sports tourism can be a major way of creating unity and friendship with other nations and spreading a positive message about Sri Lanka to the world, giving a realistic image and a clear description about the island destination, he said.
“This is not a short term goal but rather a long term one because many of the foreigners who hear about Sri Lanka could visit the country in the future. We see it as a golden opportunity through this partnership, he added.
Sri Lanka’s premier paint company, Nippon Paint Lanka (Pvt) Limited, is a co-sponsor of the team.
Heed people’s call for new political model
The people of Sri Lanka in the past few months have declared that there can be no reliance on old politicians and political models any longer, and there should be innovative thinking, while paying prompt attention to global changes.
The Sri Lankan people have made these demands for the past few months in non-violent, peaceful means, but were provoked into violence by the state and the discredited politicians who engineered and provoked violence, to brutally quash the legitimate demands for change in the political culture in the country.
As such, the people should not pay any heed to calls by a President, who does not have the people’s mandate to make any requests, demands or pleas on the people.
The current president may be president in the eyes of the Constitution or law – but he will never be the president of the people in spirit.
Furthermore, the political circumstances which culminated in the current President’s ‘selection cum election’ to office, by the vote of 134 members of parliament, necessitates an urgent and immediate change in the Political Model practices in Sri Lanka.
As such, we the people call on the President to recognise the root cause of the current economic crisis in the country, as indeed a political crisis, and call upon him to play his role in solving both the economic and political problems by resigning immediately, and making way for a new political model. Therefore, his call for a new economic model does NOT make any economic or political sense in the absence of introduction of a new political model as demanded by the people.
Would appreciate it if you would bring this to the notice of your readers.
Dr RUVAIZ HANIFFA
(For and on behalf of people who want genuine change in the political culture of Sri Lanka)
CSE’s bullish momentum continues; turnover hits Rs. 3 billion for fourth day running
By Hrian H.Senewiratne
The CSE began on a mixed note due to witnessing profit- takings in certain companies but later the bullish momentum resumed and the turnover reached more than Rs 3 billion for the fourth straight day yesterday. The market was mainly driven by blue chip companies, especially Lanka- IOC, which became the most sought after of stocks due to high profits, stock market analysts said.
It is said that the Lanka IOC and CPC are making heavy profits because the global oil market has come down to US $ 102 per barrel (Singapore Plates price formula) . Sri Lanka’s Ministry of Power & Energy has authorized the establishment of 50 new filling stations by Lanka IOC, the local unit of the Indian Oil Corporation (IOC).
LIOC Managing Director Manoj Gupta toldy the media that advertisements on the filling stations will appear in a week or so. “Sheds cannot be opened overnight. We will put out the advertisements and open them in fifty locations. The Ministry of Power and Energy has given approval. We will put out advertisements in a week or so, he said.
Sri Lanka is in the midst of a fuel crisis triggered by forex shortages. This has resulted in LIOC increasing its share price by 16 per cent or Rs 18.25. Its share price stepped up to Rs 131.25 from Rs 113 yesterday after concluding share-trading on the floor, stock market analysts said.
AgStar and Lanka Lubricants’ share prices appreciated by more than 16 per cent. AgStar is engaged in the business of importing, blending and marketing of fertilizer products. The company’s segments consist of Trading and Processing and there was a share price gain by 16.5 per cent or Rs 1.50. Its share price moved to Rs 10.60 from Rs 9.10 due to the government’s decision to lift the import ban on certain fertilizers, such as, Glyphosate, market analysts said. Lanka Lubricants’ share price appreciated by 16 per cent or Rs 13.50. Its share price moved to Rs 94.70 from Rs 81.20.
Amid those developments both indices moved upwards. The All- Share Price Index went up by 89.6 points and S and P SL20 rose by 86 points. Turnover stood at Rs 3.3 billion, with a single crossing. The crossing was reported in Melstacorp, which crossed 667,000 shares to the tune of Rs 30 million; its shares traded at Rs 30 million.
In the retail market, top seven companies that mainly contributed to the turnover were; Lanka IOC Rs 1.5 million (12.1 million shares traded), Expolanka Holdings Rs 319 million (1.5 million shares traded), JKH Rs 199 million (1.6 million shares traded), LOLC Holdings Rs 132 million (235,000 shares traded), Melstacorp Rs 111 million (2.4 million shares traded), Browns Investments Rs 85.5 million (11 million shares traded) and LOLC Finance Rs 75.4 million (8.7 million shares traded). During the day 85.6 million share volumes changed hands in 28000 transactions.
However, foreign selling intensified last week with a net outflow of Rs. 475 million, thereby increasing the year date figure to Rs. 859 million. July saw net foreign inflow of around Rs. 784 million. According to stock brokers, the biggest foreign selling during last week was in Melstacorp (Rs. 415 million), followed by Expolanka (Rs. 62.2 million) and Windforce (Rs. 16 million), while net buying was seen in Richard Pieris (Rs. 25 million), JKH (Rs. 21 million) and Hayleys (Rs. 14 million).
Yesterday, the Central Bank announced the US dollar buying rate as Rs 357.14 and the selling rate as Rs 368.40. The rupee has begun to stabilize against the US dollar due to the prudential monetary policies adopted by the Central Bank, financial analysts said.
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