Business
eChannelling leads Sri Lanka through innovative digital lifestyle pathways
Records an impressive 15% YoY performance.
Total Assets up by 20%, Net Profit increased to Rs. 65 Mn.
eChannelling PLC, the largest channelling & digital lifestyle Service provider in Sri Lanka and a subsidiary of SLT-MOBITEL, marked a landmark financial year 2022, recording a robust performance as it sets a strong foundation in its continued journey towards transforming Sri Lanka’s digital lifestyle services.
With an aim to positively impact the digital lifestyle services of Sri Lankans and the healthcare sector, eChannelling is committed to unite science, technology, and talent – clearly demonstrated by growth in revenues, forging of strategic partnerships and expanding its proficiencies that make a difference and deliver value to all shareholders.
Delivering growth through 2022 and beyond, eChannelling posted strong financials for the year ended 31 December 2022, with Total Revenue of Rs. 221.5 Mn, an impressive 15% YoY growth, overcoming the macroeconomic conditions. Demonstrating a sustainable, profitable business, the Net Profit was increased to Rs. 65.5 Mn, 23% YoY growth for the same period.
Additionally, the company achieved growth in Total Assets which grew by 20% to Rs. 555 Mn, as at 31 December 2022, compared to Rs. 464 Mn, recorded the previous year. Reflecting a challenging market environment, eChannelling’s operating profit declined to Rs. 44.5 Mn from Rs. 55.9 Mn, a 20% decrease mainly due to a 39% increase in selling and distribution expenses and a 32% increase in administration expense, as a consequence of inflationary pressures and global pandemic.
Aligned to its overall strategy, the company achieved a 13.8 % increase in short term investments and experienced growth in interest income, beneficial for its profitability and financial stability. In its efforts to further improve its offerings in digital lifestyle services, especially in the post-pandemic era, eChannelling has diversified its offerings, showcasing its ability to transform public private organisations with cutting edge digital solutions.
Repositioning and diversifying with purpose, in 2022 eChannelling successfully partnered the Ministry of Foreign Affairs to offer digitized reservations for document attestation, ensuring improved efficiency and enhanced convenience for Sri Lankans. As a pioneering initiative, the solution fills a vital need, empowering citizens and reducing complexity in obtaining services. Further, demonstrating its ability involving digital technology, eChannelling launched a new service enabling patients based locally or worldwide to consult Doctors’ online through its ‘One Touch Tele Channelling. The personalised service offers greater convenience in helping patients benefit from remote channelling and uplifting their lifestyles.
Throughout its two decades of transformational journey, eChannelling has emerged as a leader in providing highly sought-after digital lifestyle and healthcare services. The company’s success is owed to its strategic partnerships and innovative service offerings coupled with its recent expansion in digital lifestyle services, eChannelling has expanded its footprint in myriad of digital lifestyle services, setting new benchmarks and offering unparalleled customer convenience.
Business
Cheaper credit expected to drive Sri Lanka’s business landscape in 2026
The opening weeks of 2026 are offering a glimmer of cautious hope for the business community weary from years of economic turbulence and steep financing costs. The Central Bank’s latest weekly economic indicators signal more than just macroeconomic stability. They point to early signs of a long-awaited trend; a measurable dip in borrowing costs.
“If sustained, this shift could transform steady growth into a robust, investment-led expansion,” a senior economist told The Island Financial Review.
The benchmark Average Weighted Prime Lending Rate (AWPR) declined by 21 basis points to 8.98% for the week ending 16 January, according to the Central Bank.
“For entrepreneurs and CEOs, this is not just another statistic. It could mean the difference between postponing an expansion and hiring new staff. Across boardrooms, the hope is that this marks the start of a sustained downward trend that holds through 2026,” he said.
When asked about the instances where Treasury Bills are not fully subscribed by the investors, he replied,” Treasury Bill yields remained broadly stable, with only minimal movement across 91-day, 182-day, and 364-day tenors. Strong demand was clear, with the latest T-Bill auction oversubscribed by about 3.5 times. This sovereign-level stability creates room for the gradual easing of commercial lending rates, allowing the Central Bank to nurture a more growth-supportive monetary policy.”
Replying to a question on how he views the inflation numbers in this context, he said, “The year-on-year increase in the National Consumer Price Index stood at a manageable 2.4% in November, with core inflation at 2.2%. Such an environment should allow interest rates to fall without sparking a price spiral. For businesses, it means the real cost of borrowing adjusted for inflation, and it is becoming more favourable for them. While consumers still face weekly price shifts in vegetables and fish, the broader disinflation trend gives policymakers leeway to keep credit affordable.”
Referring to the growth trajectory, he mentioned, “With GDP growth provisionally at 5.4% in the third quarter of 2025 and Purchasing Managers’ Indices signalling expansion in both manufacturing and services, the economy is in a growth phase. However, to accelerate this momentum businesses need capital at lower cost to modernise machinery, boost export capacity, and spur innovation. Affordable credit is, therefore, not merely helpful, it is essential to shift growth into a higher gear.”
In conclusion , he said,” The coming months will be watched closely, because for Sri Lankan businesses, a sustained decline in borrowing costs isn’t just an indicator; it’s the foundation for growth. There’s hope that this easing in the cost of money will prevail through most of the year.”
By Sanath Nanayakkare ✍️
Business
Mercantile Investments expands to 90 branches, backed by strong growth
Mercantile Investments & Finance PLC has expanded its national footprint to 90 branches with a new opening in Tangalle, reinforcing its commitment to community accessibility. The trusted non-bank financial institution, with over 60 years of service, now supports diverse communities across Sri Lanka with leasing, deposits, gold loans, and tailored lending.
This physical expansion aligns with significant financial growth. The company recently surpassed an LKR 100 billion asset base, with its lending portfolio doubling to Rs. 75 billion and deposits growing to Rs. 51 billion, reflecting strong customer trust. It maintains a low NPL ratio of 4.65%.
Chief Operating Officer Laksanda Gunawardena stated the branch network is vital for building trust, complemented by ongoing digital investments. Managing Director Gerard Ondaatjie linked the growth to six decades of safeguarding depositor interests.
With strategic plans extending to 2027, Mercantile Investments aims to convert its scale into sustained competitive advantage, supporting both customers and Sri Lanka’s economic progress.
Business
AFASL says policy gap creates ‘uneven playing field,’ undercuts local Aluminium industry
A glaring omission in the Board of Investment’s (BOI) Negative List is allowing duty-free imports of fully fabricated aluminium products, severely undercutting Sri Lanka’s domestic manufacturers, according to a leading industry association.
The Aluminium Fabricators Association of Sri Lanka (AFASL) warns that this policy failure is threatening tens of thousands of jobs, draining foreign exchange, and stifling local industrial capacity.
“This has created an uneven playing field,” the AFASL said, adding that BOI-approved developers gain cost advantages over local fabricators, while government revenue and foreign exchange are lost through imports of products already made in Sri Lanka.
The core of the issue lies in a critical policy gap. While raw aluminium extrusions are protected on the BOI’s Negative List – which restricts duty-free imports – finished products like doors, windows, and façade systems are not. Furthermore, the list’s lack of specific Harmonised System (HS) codes allows these finished items to be imported under varying descriptions, slipping through duty-free.
This loophole, the AFASL argues, disadvantages a robust local industry that employs over 30,000 people directly and indirectly. Supported by five local extrusion manufacturers, a skilled NVQ-certified workforce, and a well-established glass-processing sector, the industry has been operational since the 1980s.
The association highlights that the damage extends beyond fabrication. The imported systems often include glass, hinges, locks, and accessories, all of which are produced locally, thereby cutting off demand across the entire domestic value chain. Small and medium-sized enterprises (SMEs), a segment government policy aims to support, are feeling the impact most acutely.
Since May 2025, the AFASL has been engaged in talks with the BOI, Finance Ministry, and Industries Ministry. Their key demand is to include specific HS codes on the Negative List and to list fabricated aluminium doors, windows, and curtain wall systems under HS Code 7610 to close the loophole.
While welcoming supportive recommendations from the Industries Ministry to add these products to an updated Negative List, the AFASL sounded a note of caution. It warned that proposed reductions in the CESS levy could further incentivise imports, undermining the sector’s recovery from the economic crisis.
The association also pointed to an inequity in the current framework. With most subsidies withdrawn, BOI-registered property developers continue to benefit from duty-free imports, while locally made products remain subject to heavy taxes for the general population.
The AFASL is urging policymakers to align investment incentives with national industrial policy, protect domestic manufacturing, and ensure fair competition across the construction supply chain to safeguard an industry vital to Sri Lanka’s economy.
By Sanath Nanayakkare ✍️
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