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Driving innovation for business resilience and faster economic recovery: Microsoft

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Hasitha Abeywardena · Country Manager, Microsoft Sri Lanka and Maldives

 

As Sri Lanka continues to deal with the recent surge of COVID-19 infections, 74% of organizations in Asia Pacific say that innovation is now a ‘must’ for them to respond quickly to market challenges and opportunities, and ensure business resilience.

Leveraging their ability to innovate, leaders proved to be more resilient and able to recover faster. Almost half of them believe that they will recover from the pandemic in six months or less. In fact, 50% more leaders, as compared with the rest of the organizations surveyed, expect an increase in their revenue, and one in three of them expect to increase their market share despite the crisis.

These findings were released by Microsoft in its latest study with IDC Asia Pacific, which surveyed 3,312 business decision-makers and 3,495 workers across 15 markets in Asia Pacific within a six-month period, before and since COVID-19. Titled “Culture of Innovation: Foundation for business resilience and economic recovery in Asia Pacific”, it uncovered how organizations can successfully fuel business resilience and performance through innovation.

The study also introduced the culture of innovation framework, which spans the dimensions of people, process, data, and technology, to assess organizations’ approach to innovation. It also provides guidance to help organizations progress to the mature stage and respond to challenges and recover faster, to improve their performance.

The culture of innovation maturity framework captures organizations’ approach to innovation. Through the research, organizations’ performance was mapped against four dimensions (people, processes, data, and technology), with organizations grouped in four stages – traditionalist (stage 1), novice (stage 2), adaptor (stage 3), and leaders (stage 4). Leaders comprise of organizations that are the most mature in building a culture of innovation.

The study found that in the span of six months, organizations in Asia Pacific have matured in the culture of innovation by 11%, an indication that they have increased their ability to innovate. Since COVID-19, the study also found a drop in leaders (68% to 36%) and other organizations (74% to 54%) that find innovation to be hard.

The faster pace of digitization is also key to building stronger organizations. The study found that 87% of leaders will speed up digitization by launching initiatives including digital products, payments, and e-commerce, as compared to 67% of other organizations, in response to the new reality.

Amidst the pandemic, ride-hailing company PickMe experienced a surge in business and app users which led to server downtime and extended passenger wait times. By tapping into Microsoft Azure, the company gained real-time intelligence across its operations allowing them to maximize driver benefits, minimize passenger wait times, and improve the PickMe experience for customers.

The Colombo Tea e-Auction platform developed by CICRA Solutions also leverages Microsoft Azure. The platform was built to safeguard a 150-year-old industry and protect the livelihoods of almost two million people. The platform was recently selected as Sri Lanka’s Best National Digital Solution for the World Summit Awards 2020 under Business and Commerce (Innovative Services) category.

Following the recent surge in positive COVID-19 infections in Sri Lanka, Arimac Digital and ZILLIONe developed contact-tracing apps for organizations to improve business resilience and economic recovery. Both apps leverage Microsoft Azure.

Azure is the cloud platform that underpins all of Microsoft’s cloud services, including Microsoft Teams. Before COVID-19, insurance company AIA Sri Lanka deployed Microsoft Teams to enable seamless engagement and operational efficiency. The company experienced little to no disruption during the pandemic because they had the systems in place to ensure business continuity and workplace preparedness. Microsoft Teams is also helping the governing body of the Maldives conduct virtual online parliamentary sessions thanks to Tech One Sanje as the country battles the COVID-19 outbreak.

These companies followed a process Microsoft calls tech intensity, where tools and technologies are utilized to invent unique digital solutions that would solve complex business and market issues. This would not only empower the business to be more agile in facing new market challenges but also move faster than their competitors.



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DPR ‘leading the way in transforming Tax Management in Sri Lanka’

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The moment of launching the nation's first tax website

In 2005, tax consulting and advisory services provider, DPR, facilitated tax calculations for Sri Lankan individual taxpayers by launching the nation’s first tax website. This initiative, introduced a decade ahead of government measures, set a new standard in online tax computation and e-return filing. DPR backs the advisory services with continued efforts to educate clients on tax related matters, launching an SMS Gateway in 2006 to share real-time tax updates with clients, a D.P.R. press release said.

Extracts from the release: ‘Continuing its legacy of innovation, DPR has relaunched the enhanced tax website with expansion of tax management offerings today, empowering clients with expert guidance and representation in tax-related matters. The new service now accessible through the DPR tax web portal www.taxsrilanka.com, further strengthens the long-standing reputation of DPR as a pioneer in Sri Lanka’s tax management landscape.

‘The web launching ceremony was attended by prominent figures in Sri Lanka’s tax industry. D.R.S. Hapuarachchi, Former Commissioner General of the Inland Revenue Department of Sri Lanka, served as Chief Guest, while P. Guruge, Former Fiscal Adviser to the Ministry of Finance, was the Guest of Honour. Also in attendance were Ms. Dhammika Gunathilake, Former Deputy Commissioner General and Tax Adviser to the Ministry of Finance, Premeratne Banda, Former President of the Chartered Institute of Taxation and Senior Commissioner of Inland Revenue, and Dr. Samantha Rathnayake, Senior Faculty Member at the Postgraduate Institute of Management, University of Sri Jayawardenepura.

‘During his keynote address, Hapuarachchi highlighted the essential role tax consultants like DPR play in ensuring accurate tax calculation for the government while protecting clients’ rights through tax relief and incentives. P.Guruge also conveyed the critical importance of ethical tax management practices, asserting that such responsibilities lie fundamentally with the government. He emphasized DPR’s unwavering commitment to fostering transparency and integrity in tax compliance, reinforcing the notion that responsible tax practices are essential for the overall economic health of the nation

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ComBank partners Capital Trust Properties to make home-owning dreams a reality

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Commercial Bank’s Deputy General Manager – Retail Banking & Marketing Hasrath Munasinghe and Capital Trust Residencies Managing Director Ms Minoli Wickramasinghe at the signing of the MoU in the presence of representatives of the two companies.

A collaboration between the Commercial Bank of Ceylon and Capital Trust Properties, the leading real estate brokering company in Sri Lanka, has opened up exciting new possibilities for Sri Lankans seeking to buy homes.

A memorandum of understanding (MoU) between the two corporate giants paves the way for Capital Trust to direct prospective customers to Commercial Bank for financing support, and for the Bank to offer bespoke home loans that will facilitate the purchase of homes at multiple property developments, with an emphasis on apartments.

A subsidiary of Capital Trust Holdings, Capital Trust Properties offers a wide spectrum of residences at its own condominium projects like Capital Trust Thimbirigasyaya and Vajira Road, as well as at other high-end condominium developments such as Trizen, Havelock City, Shangri La, Capitol Twinpeaks, Prime Yolo, and Iconic Galaxy, among others.

“We are pleased to offer more opportunities for individuals seeking their dream homes through this partnership,” said Commercial Bank Deputy General Manager – Retail Banking & Marketing, Hasrath Munasinghe. “With a diverse range of home loan products at competitive rates, Commercial Bank provides customers with the flexibility to choose what suits them best. We are confident that the synergy between our two companies will help turn the home ownership aspirations of many into a reality.”

Notably, Commercial Bank became the first private sector bank in Sri Lanka to achieve market leadership in the Home Loans sector earlier this year, with a home loans portfolio of Rs 72.965 billion as at 31st March 2024.

Commercial Bank Home Loans are available for purchase of bare land, a house, apartment, construction of a house, completion of a partially-built house, renovation of or an extension to an existing house, and for settlement of an existing home related loan. Besides its General Home Loans, the Bank has a separate loan scheme for first time home buyers and builders as well as Green Home Loans and Foreign Currency Home Loans.

A first in Sri Lanka, Commercial Bank’s ‘First Time Home Buyers & Builders’ scheme offers a free or discounted Decreasing Term Assurance Policy (DTAP) covering the loan, thereby eliminating or reducing the burden of the cost of the loan protection insurance at a time of escalated construction cost. Commercial Bank’s Green Home Loan is another first-of-its-kind product in the market, which enables financing of both Green Building Council certified projects as well as other green initiatives including residential solar installation at the best interest rates coupled with other concessions.

Commercial Bank also pioneered ‘Flexible Home Loans’ options, which include Residual Home Loans and Step-up Home Loans. These options have been designed for applicants whose repayment capacity is inadequate to service the loans, when the monthly instalment is calculated under traditional methods, such as EMI (Equated Method Instalment) and Reducing Balance Methods.

Under Residual Home Loans, customers can repay part of the capital of the loan and postpone the repayment of the balance. As in the case of Step-up Loans, tailor-made, graduated repayment plans are offered, after evaluating the applicant’s present and projected income.

Additionally, the Bank offers a five-year grace period for professionals and high net worth individuals, where they can pay only the interest during the grace period and thereafter commence the repayment of capital together with interest, under any available method of repayment such as Equated Monthly Instalment, Reducing Balance Method or Step-up Home Loans, whichever best suits each borrower.

Sri Lanka’s first 100% carbon neutral bank, Commercial Bank is the largest private sector bank in Sri Lanka and the first Sri Lankan bank to be listed among the Top 1000 Banks of the World. The Bank is the largest lender to Sri Lanka’s SME sector, and is a leader in digital innovation in the country’s Banking sector. Commercial Bank operates a strategically-located network of branches and 974 automated machines island-wide, and has the widest international footprint among Sri Lankan Banks, with 20 outlets in Bangladesh, a Microfinance company in Nay Pyi Taw, Myanmar, and a fully-fledged Tier I Bank with a majority stake in the Maldives.

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World Bank-inspired buoyancy continues in stock market

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By Hiran H.Senewiratne

The stock market bounced back yesterday after witnessing profit- takings over the last few days. A favourable growth forecast of 4.4 percent for 2024 by the World Bank helped the bourse to move up, market analysts said.The All Share Price Index went up by 130.5 points, while S and P SL20 rose by 34.48 points.

Turnover stood at Rs 2.3 billion with five crossings. Those crossings were reported in JKH, which crossed 1.1 million shares to the tune of Rs 616 million; its shares traded at Rs 196, Digital Mobile Solutions Limited 2.3 million shares crossed for Rs 88.5 million; its shares traded at Rs 38.50, Royal Ceramic 805,000 shares crossed for Rs 26.5 million; its shares traded at Rs 33, Chevron Lubricants 185,000 shares crossed for Rs 23.2 million; its shares sold at Rs 125.75 and CIC 300,000 shares crossed to the tune of Rs 22.7 million; it’s shares fetched Rs 75.8.

In the retail market top event companies that mainly contributed to the turnover were; Commercial Bank Rs 150 million (1.4 million shares traded), HNB Rs 123 million (564,000 shares traded), JKH Rs 108 million (559,000 shares traded), LMF Rs 92 million (2.9 million shares traded), Lanka IOC Rs 81.7 million (712,000 shares traded), Commercial Bank (Non- Voting) Rs 67.9 million (802,000 shares traded) and Sampath Bank Rs 66.9 million (809,000 shares traded). During the day 81.3 million share volumes changed hands in 160000 transactions

It is said that High net worth and institutional investor participation was noted in Citizens Development Business Finance, JKH and HNB. Mixed interest was observed in Sampath Bank, Commercial Bank and Dialog Axiata, while retail interest was noted in SMB Leasing, Waskaduwa Beach Resort and Softlogic Capital.

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