Business
Driving innovation for business resilience and faster economic recovery: Microsoft
Hasitha Abeywardena · Country Manager, Microsoft Sri Lanka and Maldives
As Sri Lanka continues to deal with the recent surge of COVID-19 infections, 74% of organizations in Asia Pacific say that innovation is now a ‘must’ for them to respond quickly to market challenges and opportunities, and ensure business resilience.
Leveraging their ability to innovate, leaders proved to be more resilient and able to recover faster. Almost half of them believe that they will recover from the pandemic in six months or less. In fact, 50% more leaders, as compared with the rest of the organizations surveyed, expect an increase in their revenue, and one in three of them expect to increase their market share despite the crisis.
These findings were released by Microsoft in its latest study with IDC Asia Pacific, which surveyed 3,312 business decision-makers and 3,495 workers across 15 markets in Asia Pacific within a six-month period, before and since COVID-19. Titled “Culture of Innovation: Foundation for business resilience and economic recovery in Asia Pacific”, it uncovered how organizations can successfully fuel business resilience and performance through innovation.
The study also introduced the culture of innovation framework, which spans the dimensions of people, process, data, and technology, to assess organizations’ approach to innovation. It also provides guidance to help organizations progress to the mature stage and respond to challenges and recover faster, to improve their performance.
The culture of innovation maturity framework captures organizations’ approach to innovation. Through the research, organizations’ performance was mapped against four dimensions (people, processes, data, and technology), with organizations grouped in four stages – traditionalist (stage 1), novice (stage 2), adaptor (stage 3), and leaders (stage 4). Leaders comprise of organizations that are the most mature in building a culture of innovation.
The study found that in the span of six months, organizations in Asia Pacific have matured in the culture of innovation by 11%, an indication that they have increased their ability to innovate. Since COVID-19, the study also found a drop in leaders (68% to 36%) and other organizations (74% to 54%) that find innovation to be hard.
The faster pace of digitization is also key to building stronger organizations. The study found that 87% of leaders will speed up digitization by launching initiatives including digital products, payments, and e-commerce, as compared to 67% of other organizations, in response to the new reality.
Amidst the pandemic, ride-hailing company PickMe experienced a surge in business and app users which led to server downtime and extended passenger wait times. By tapping into Microsoft Azure, the company gained real-time intelligence across its operations allowing them to maximize driver benefits, minimize passenger wait times, and improve the PickMe experience for customers.
The Colombo Tea e-Auction platform developed by CICRA Solutions also leverages Microsoft Azure. The platform was built to safeguard a 150-year-old industry and protect the livelihoods of almost two million people. The platform was recently selected as Sri Lanka’s Best National Digital Solution for the World Summit Awards 2020 under Business and Commerce (Innovative Services) category.
Following the recent surge in positive COVID-19 infections in Sri Lanka, Arimac Digital and ZILLIONe developed contact-tracing apps for organizations to improve business resilience and economic recovery. Both apps leverage Microsoft Azure.
Azure is the cloud platform that underpins all of Microsoft’s cloud services, including Microsoft Teams. Before COVID-19, insurance company AIA Sri Lanka deployed Microsoft Teams to enable seamless engagement and operational efficiency. The company experienced little to no disruption during the pandemic because they had the systems in place to ensure business continuity and workplace preparedness. Microsoft Teams is also helping the governing body of the Maldives conduct virtual online parliamentary sessions thanks to Tech One Sanje as the country battles the COVID-19 outbreak.
These companies followed a process Microsoft calls tech intensity, where tools and technologies are utilized to invent unique digital solutions that would solve complex business and market issues. This would not only empower the business to be more agile in facing new market challenges but also move faster than their competitors.
Business
Ceylinco Life crowned ‘Best Life Insurer in Sri Lanka’ by World Finance for 11th year
Ceylinco Life has been declared the ‘Best Life Insurance Company in Sri Lanka’ in 2024 by World Finance, an accolade that company has won for the 11th consecutive year.
The only life insurance company in Sri Lanka to consistently win this prestigious award, Ceylinco Life is in the company of other 2024 country winners of the calibre of MassMutual (USA), Canada Life (Canada), TAL (Australia), Swiss Life (Switzerland), CNP Assurances (France), China Life Insurance Group (China), Nippon Life Insurance (Japan), Max Life Insurance (India), and National Life Insurance (Bangladesh).
Commenting on its Insurance Awards, World Finance noted that navigating the complex changes across the globe to balance risk and affordability is a key issue for the winners of the World Finance Insurance awards. “This year, we recognise the trailblazers driving the insurance industry forward, showcasing the dedication and creativity that define the profession,” the magazine said.
The World Finance award recognises Ceylinco Life as an organisation that is committed to continuously improving its overall processes, efficiency and relationships to serve customers better.
Winners are chosen after a stringent assessment of multiple aspects of operational performance including underwriting processes and process efficiency; policy maintenance – the process of reviewing clients’ policies, appropriateness of coverage and cost per policy; exposure to risk; customer retention rate; time taken to settle claims; new customer acquisition rate and financial stability – Premium Income, Market share, Life Fund and company profits.
The World Finance Awards judging panel represents the expertise of over 230 years of financial and business journalism, supported by a research team that works round the clock to ensure the award winners are the most deserving in their sector. Additionally, reader insight and experience are relied upon to provide nominations. The judging panel is required to avoid bias towards criteria such as depth of practice and size of the company, in order to get an insight into different geographies and niche areas.
World Finance is a print and online magazine providing comprehensive coverage and analysis of the financial industry, international business and the global economy. The magazine targets an audience of finance professionals and corporate and private investors, but its lucid voice makes it intelligible and essential reading for anybody who wants to understand the machinations of finance in the 21st century. Established in 2007, World Finance’s awards programmes are tailored to provide a comprehensive analysis of the very best in each market.
Adjudged Sri Lanka’s Brand of the Year in 2022 and 2023, Ceylinco Life was also named one of the 10 Most Admired Companies in Sri Lanka in 2023 by the International Chamber of Commerce Sri Lanka (ICCSL) and the Chartered Institute of Management Accountants (CIMA) and was ranked the ‘Most Valuable Insurance Brand in Sri Lanka’ across both life and general insurance categories in 2023 by Brand Finance.
Ceylinco Life has been the country’s leading life insurer for 20 of the 37 years it has been in existence and provides innovative life insurance solutions which offer protection while de-risking the goals and ambitions of the Company’s policyholders.
Business
Araliya Packing Lanka unveils upgraded laboratory facility to enhance packaging quality
Text and pictures by PRIYAN DE SILVA
Araliya Packing Lanka (Pvt) Limited, a subsidiary of the Araliya Group of Companies, recently commissioned its upgraded laboratory facility at its factory in Polonnaruwa. The state-of-the-art facility marks a significant milestone in the company’s commitment to delivering high-quality, eco-friendly packaging solutions.
Established in 2021, Araliya Packing was initially created to provide affordable and comprehensive packaging solutions for the group’s flagship product, Araliya Rice. Staying true to its vision of “delivering eco-friendly packaging technology developed with a unique Sri Lankan identity to the world,” the company has since expanded its services to cater to other market leaders in the industry.
The newly upgraded laboratory is equipped with the latest testing equipment, ensuring the superior quality of its packaging solutions, which include a range of innovative non-woven bags. This investment underscores Araliya Packing’s dedication to maintaining high standards and meeting the evolving demands of its clients.
Business
ComBank partners with UNICEF to improve preschool education in Sri Lanka
The Commercial Bank of Ceylon is joining hands with the United Nations Children’s Fund (UNICEF) and government partners to improve preschool education in Sri Lanka.The Bank will support the improvement of a pre-school in the Moneragala District in the Uva Province, as a contribution to UNICEF’s work to support government partners to improve preschool education. The partnership will contribute to the Province’s efforts to provide safer, more equitable, quality preschool learning environments.
The programme will include updating and refurbishing the entire school and equipping it with quality furniture and teaching-learning items.
Since 2022, UNICEF with funding from its partners has supported the Provincial Offices of Uva and Central to improve the learning environments of 40 preschools in remote areas.
This private-public partnership represents a new model for bringing partners together to strengthen early childhood education and foster the development of young learners by reaching the most marginalized with quality preschool education.
Education is one of the principal focal points of Commercial Bank’s Corporate Social Responsibility (CSR) commitments. Within this, the Bank’s largest contribution is towards digital technology education in Sri Lanka. The Bank has donated 362 IT labs to schools across all 25 districts of Sri Lanka and has also supported a project to set up 176 classrooms that focus on the STEM (Science, Technology, Engineering and Maths) subjects. Additionally, the Bank was a key partner in the national Smart Schools initiative where 165 schools were equipped with digital learning facilities. The Bank’s “Sipnena” online portal contains digitized school curriculum content, complete with practical videos and presentations to facilitate easy learning for students.
Commercial Bank is the first Sri Lankan bank to be listed among the Top 1000 Banks of the World and has the highest market capitalization in the Banking Sector in the Colombo Stock Exchange (CSE). The Bank is the largest lender to Sri Lanka’s SME sector, is a leader in digital innovation and is Sri Lanka’s first 100% carbon neutral bank. Commercial Bank operates a strategically located network of branches and automated machines island-wide, and has the widest international footprint among Sri Lankan banks, with 20 outlets in Bangladesh, a Microfinance company in Myanmar, and a fully-fledged Tier I Bank with a majority stake in the Maldives. The Bank’s fully owned subsidiary CBC Finance Ltd. also delivers a wide range of financial services via its own branch network.
UNICEF promotes the rights and wellbeing of every child, in everything it does. Together with partners, UNICEF works in 190 countries and territories to translate that commitment into practical action, focusing special efforts on reaching the most vulnerable and excluded children, to the benefit of all children, everywhere. For more information about UNICEF Sri Lanka, visit www.unicef.lk.
-
Business6 days ago
Customer service to new heights with Digitalized Contact Centre for Union Bank
-
Business4 days ago
Member, National Council for Road Safety
-
Features3 days ago
Hambantota oil refinery – From fairy tale to reality?
-
Editorial5 days ago
Cost-cutting and hypocrisy
-
Editorial6 days ago
Comrades see red
-
Editorial7 days ago
Hobson’s choice, swings and roundabouts
-
Sports3 days ago
Mr. Neil Perera passes away at 95
-
Latest News3 days ago
2024 Grade 5 Scholarship Exam results released