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Dialog’s “genie Business” Hosts the First Transaction in Sri Lanka at the inauguration launch of India’s Unified Payment Interface (UPI)

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In a ground-breaking and historic virtual launch, India’s Unified Payment Interface (UPI) made its official debut in Sri Lanka in partnership with LankaPay, where Dialog’s Fintech solution, genie business proudly conducted the inaugural UPI transaction in the presence of the President of Sri Lanka, His Excellency Ranil Wickramasinghe, Prime Minister of India, His Excellency Narendra Modi, and Prime Minister of Mauritius, His Excellency Pravind Jugnauth.

India’s UPI is a real-time payment system that enables Indian users to link multiple bank accounts and conduct seamless fund transfers and transactions using UPI powered applications. Sri Lankan businesses big or small can now embrace the opportunity to accept payments from UPI powered applications. This integration not only ensures smooth transactions but will also enhance the growth of Indian Tourism. With increased accessibility to Indian markets, businesses in Sri Lanka can capitalize on new avenues for expansion and collaboration, fostering greater economic resilience and prosperity.

Dr. Kenneth De Zilwa, Chairman of LankaPay (Pvt) Ltd said “At LankaPay, we’re thrilled to mark a significant milestone in our global journey through our collaboration with the NPCI International Payments Limited. We’re pleased to see genie Business Fintech Solutions by Dialog Finance PLC taking the initiative to be amongst the first 12 acquirers in the country to accept UPI transactions.

Anticipating rapid growth, we plan to onboard approximately 10,000 merchants for UPI payments within three weeks, reaching 65,000 by March 2024. This global partnership with UPI and our business partners genie Business, Fintech Solutions by Dialog Finance PLC not only benefits tourists, SMEs, MSMEs but also lays the foundation for the future enabling Sri Lanka and LankaPay to expand into trade and investment banking products in phase 2. Thereby, contributing to the revenue growth of the multiple sectors, and industries, creating new business models, and in doing so fostering deeper economic ties between Sri Lanka and India.”

Commenting, Renuka Fernando, Chairperson of Dialog Finance PLC said, “We are honoured to conduct the first transaction in Sri Lanka at the inauguration launch of UPI. This ground-breaking initiative will not only enable a wider range of businesses to participate in the digital financial system but brings us closer to our mission at Dialog Fintech to bring financial inclusivity and access to finance for the MSME sector”.

She further added, “At genie Business, we go beyond enabling seamless digital transactions, but also provide crucial tools such as working capital loans and multi-currency options to all businesses. We are not just a payment solution, but a growth partner, supporting to elevate Sri Lankan businesses to stay ahead of an ever-evolving market. Further, we thank all our business partners, including Taj Samudra Colombo, Ministry of Crab, The Bayleaf, Shoulders by Harpos, Harpos Pizza outlets, King of the Mambo by Galle Face Hotel and The Station Restaurant who readily supported this initiative at their hotspots to enable Indian customers to pay using UPI”.

UPI payments are now available at Dialog Experience Centres, including Bandaranaike International Airport and Dialog Iconic Experience Centre in Colombo 02 in addition to the aforementioned tourist hot spots.

genie Business, powered by Dialog Axiata and Dialog Finance PLC, is more than just a payment solution; it’s a trusted partner in growth and success. This all-encompassing platform provides not only the convenience of contactless QR payments from Lanka QR and international networks, Tap and Pay Card acceptance, Payment Links, Multi Currency internet payments, and online transactions, but also empowers businesses with essential tools like E-shops, working capital loans and banking services. Download genie Business app via Google Play Store & Apple App Store to enrol as a genie Business merchant.



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Human-elephant conflict mitigation efforts intensify

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Elephants – a valuable national asset that needs to be conserved. Pic by Vajira Wijegunawardane

The Sri Lankan government has intensified its efforts to mitigate human-elephant conflicts and reduce elephant fatalities, allocating substantial funds in the 2025 budget for elephant conservation. The Department of Wildlife Conservation (DWC) has introduced a range of targeted measures, emphasizing public participation and localized interventions.

Recognizing the critical role of local communities, the government has launched awareness programs in high-risk Grama Niladhari divisions. By 2025, 23 villages have been identified for intervention, with 43 awareness programs planned. These initiatives aim to educate residents on coexistence strategies and reduce human casualties.

To physically deter elephants from entering villages, authorities are fast-tracking the construction of electric fences and the establishment of watch posts. The Civil Security Force will play a key role in these operations, enhancing protection through continuous monitoring and rapid response mechanisms.

In response to the alarming rise in illegal elephant killings, the government has reaffirmed its commitment to enforcing the Flora and Fauna Protection Ordinance. The Department of Wildlife Conservation has warned that perpetrators who engage in poaching or use firearms and explosive traps will face severe legal consequences, including criminal prosecution and heavy penalties.

Commenting on these developments, Ranjan Marasinghe, Director General of the Department of Wildlife Conservation, stressed the urgency of the situation:

“Sri Lanka’s wild elephant population is an invaluable national asset and balancing conservation with human safety is a top priority. Our latest initiatives integrate community-driven solutions with stronger legal enforcement to ensure the long-term survival of elephants while protecting human lives.”

Manjula Amararatne, Director of Protected Area Management, emphasized the department’s proactive stance:

“By enhancing physical deterrents such as electric fences and engaging local communities in conservation efforts, we are creating sustainable solutions to minimize conflicts.”

Meanwhile, U.L. Taufiq, Deputy Director (Elephant Conservation), stressed the role of law enforcement:

“Illegal elephant killings must stop. We are working closely with the judiciary to ensure those responsible face the full extent of the law.”

by Ifham Nizam

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Central Bank vows trickle-down relief to the people

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Dr. Nandalal Weerasinghe

Dr. Nandalal Weerasinghe, Governor of the Central Bank of Sri Lanka, assured on Wednesday that a systemic economic “trickle-down” effect would create new employment opportunities, generate greater economic dividends, and provide better government services to the people, among other benefits.

The Governor’s remarks came in response to a question posed by The Island Financial Review:

The Island: “Governor, Sri Lankan banks have reported robust profits and strong balance sheets, yet ordinary citizens remain trapped in a daily struggle for survival. At a recent business forum, a prominent banker argued that the ‘trickle-down effect’ would eventually alleviate public hardship. Do you agree with this theory, and if so, when will Sri Lankans actually feel relief in their lives?”

Governor: “The banking sector’s return on equity aligns with sustainable business practices. The banking industry, like tourism, manufacturing, or any other sector, must generate reasonable profits to survive and expand. This profitability is not unique to banks; it is a prerequisite for broader economic recovery. During the crisis, many sectors collapsed, but banks could not afford losses, as public trust hinges on their stability. Had banks failed, depositors would have panicked, triggering a bank run. We instructed banks to prioritise stability while accepting modest profits during the worst of the crisis. Their current profits remain disproportionate compared to other sectors. As the economy strengthens, recovery will generate jobs, dividends, and services, enabling the trickle-down effect to reach all citizens.”

The Governor made these remarks during the Q&A session following the second Monetary Policy Review for the period up to March 2025.

When asked whether the Central Bank was intervening to safeguard the rupee, the Governor replied, “We have been purchasing US dollars—we buy dollars from the market.”

On foreign exchange supply and demand, he stated, “It fluctuates daily for various reasons. In February and March 2024, we observed foreign inflows into government securities. Meanwhile, exporters and the remittance sector are performing well. Import demand remains stable at healthy levels. Thus, there is a ‘nice balance’ between foreign exchange inflows and outflow.”

According to the Review, rupee liquidity remains in surplus, and market interest rates continue to decline in line with the eased monetary policy. Credit flows to the private sector remain robust, supported by low interest rates. The Central Bank expects this trend to continue, bolstering domestic economic activity.

The Governor also noted that car import orders received thus far total approximately USD 200 million.

Authorities had initially projected USD 1 billion would be required to meet the car import demand after an import ban that lasted nearly 5 years and that would help accrue significant amount of taxes to the Treasury.

By Sanath Nanayakkare

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CEAT Kelani reaffirmed by CPM as one of Sri Lanka’s best-managed companies

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The CEAT Kelani team led by Managing Director Ravi Dadlani receives the Top 20 award (above) and the Category award at the CPM Best Management Practices Company Awards.

CEAT Kelani Holdings has been adjudged the best-managed tyre manufacturing company in Sri Lanka and reaffirmed as one of the top 20 companies in the country for best management practices, by the Institute of Chartered Professional Managers (CPM) Sri Lanka.

The company received the Category Award in the ‘Tyre, Rubber, Metal & Wood Furniture’ sector at the 2025 edition of CPM’s ‘Best Management Practices Company Awards’ in addition to the Top 20 award presented at the awards gala. This is the second consecutive year that CEAT Kelani was recognised as one of the best managed companies in Sri Lanka.

The CPM awards honour the best practices in management in terms of leadership, policies and strategies, people management, partnerships & resources, processes and performance.

“Awards of this nature will encourage us to strive for even greater heights in management practices, adopting global best practices in aligning strategic direction with a people-centric approach,” CEAT Kelani Managing Director Ravi Dadlani said. “We have already shattered the stereotype for large-scale manufacturing operations and are considered a case study for a successful privatisation of a state-owned enterprise, with unprecedented achievements in productivity, product development, deployment of new technology, research and development, market leadership, sustainability and good corporate citizenship.”

He said CEAT Kelani has transformed from an “inside-out” company to an “outside-in” organisation, placing customer and market centricity at the core of everything it does. This shift is reinforced through regular market visits by employees at all levels, including management, shop floor staff, and all business functions.

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