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Consumer Insights Drive Nations Trust Bank’s Digital Banking Upgrade

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The team behind Nations Trust Bank’s new digital banking platform

Nations Trust Bank has launched its next generation of digital banking services through the Nations Direct Mobile Banking App and online banking services, which was enhanced based on the Bank’s own consumer insights. The latest release includes a suite of customer centric banking solutions with improved UI/UX, latest technology and security to provide customers a simple, secure and seamless Omnichannel banking journey.

Randil Boteju, Senior Vice President of Digital Banking and Acquisition at Nations Trust Bank commented on the Bank’s vision to reimagine banking in the digital world. “At Nations Trust Bank, we are constantly looking for the most effective and seamless ways to integrate banking into the everyday life of our customers. To identify what works best for them, we directly asked them for real-time feedback and mapped out their pain points across the digital banking journey. I commend our Nations team who have used these valuable insights, together with the Bank’s robust technology, to offer a practical solution that meets the customer’s various banking needs digitally, all in one place.”

Eliminating the hassle of having to recall multiple usernames and password combinations, the new Single Sign On feature allows customers to use one username and password combination across all of the Bank’s digital banking products. Additionally, the Multiple Login option will let customers log into more than one device at the same time. The improved user interface on the new app is also paired with reduced steps and streamlined processes to complete transactions that now includes the Scheduled Payment Facility, enabling recurring Fund Transfers, Bill Payments and Card Payments.

“This new Digital Banking platform marks a significant milestone in our journey towards digitalization. Having a digital ecosystem in place will enable our customers and stakeholders to do their banking efficiently and safely. Also, our approach to building products and services by listening to our customers and their needs will in return benefit the same users and provide a convenient banking experience,” commented Hemantha Gunetilleke, Director/Chief Executive Officer at Nations Trust Bank.

While the revamped Nations Direct Mobile Banking app and online banking services gives customers the power to take control of their financial goals, customers can also opt for live Chat Bot via the digital banking services.

The new High Risk Verification process through two factor authentication, secured with Biometrics and the Bank’s certification in ISO/IEC 27001:2013 Information Security Management Systems (ISMS) best practices, ensures customer’s Data security and Privacy.

Customers can now experience a seamless digital banking journey by downloading the new Nations Direct Mobile Banking App on Google Play Store, Apple App Store or Huawei AppGallery, and obtain a wide range of banking services via the mobile App instead of walking into a branch.

Nations Trust Bank PLC serves a diverse range of customers across Consumer, Commercial and Corporate segments through an island wide network of 96 branches. The bank is focused on digital empowerment through cutting-edge digital banking technologies, and pioneered FriMi, Sri Lanka’s leading digital banking experience. Nations Trust Bank PLC is an issuer and sole acquirer of American Express Cards in Sri Lanka with market leadership in the premium segments.



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Rs. 1 million fine proposed on substandard plastic producers

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Dr. Ravindra Kariyawasam

The government’s proposal to raise fines on manufacturers of substandard plastic products to as much as Rs. 1 million is expected to trigger a major compliance shift within Sri Lanka’s plastics industry, correcting long-standing market distortions caused by weak enforcement.

Environment Deputy Minister Anton Jayakody said the move targets producers who continue to bypass approved standards, undercutting compliant manufacturers and exacerbating environmental damage.

Environment Ministry Advisor Dr. Ravindra Kariyawasam said the initiative represents a structural market correction rather than a purely environmental intervention.

“Non-compliant producers have enjoyed an artificial cost advantage for years, distorting pricing and discouraging legitimate investment,” Kariyawasam told The Island Financial Review. “Meaningful penalties are essential to restore fairness and industry discipline.”

He said the widespread circulation of low-grade plastic products has eroded consumer confidence and delayed the sector’s transition towards higher-value and sustainable manufacturing.

Industry analysts note that a Rs. 1 million fine would significantly alter risk calculations for marginal operators, forcing upgrades in machinery, testing and compliance or pushing weaker players out of the market.

Kariyawasam stressed that the policy is intended to support responsible businesses rather than suppress industry growth.

“Manufacturers investing in recycling, biodegradable alternatives and quality assurance should not be penalised by competing with environmentally damaging, low-cost products,” he said.

The Deputy Minister indicated that tighter enforcement will be paired with policy support for sustainable packaging and circular-economy initiatives, aligning the sector with emerging global trade and environmental standards.

From a business perspective, the proposed regulation is likely to impact pricing, supply chains and capital investment decisions, while improving the long-term credibility of Sri Lanka’s plastics industry in both domestic and export markets.

By Ifham Nizam

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First Capital to unveil Sri Lanka’s Economic Outlook and Investment Strategies for 2026

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First Capital Holdings PLC (the Group), a subsidiary of JXG (Janashakthi Group) and a pioneering force in Sri Lanka’s investment landscape, is set to host the 12th edition of its renowned ‘First Capital Investor Symposium’ on 22 January 2026 at Cinnamon Life Colombo, starting from 5.30 pm onwards.

The 12th Edition will focus on Sri Lanka’s Economic Outlook for 2026, offering attendees a comprehensive analysis of market forecasts, investment strategies and emerging opportunities in the capital markets. The symposium serves as a crucial gathering for investors seeking insights to navigate the evolving economic landscape and make sound, strategic decisions.

As a leading investment institution, First Capital remains committed to promoting informed decision-making through comprehensive research and market analysis. By hosting this annual symposium, the organisation reinforces its role as a trusted partner in Sri Lanka’s capital markets, providing a premier platform for investors, professionals, and industry leaders to exchange knowledge, explore opportunities and build meaningful connections.

A key highlight of this year’s agenda will be First Capital’s presentation on the Economic and Investment Outlook, outlining market conditions and investment strategies for the period ahead. The presentation will be delivered by Ranjan Ranatunga, Assistant Vice President – Research of First Capital Holdings PLC.

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Rivers, Rights, Resilience Forum 2026 begins in Colombo

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Oxfam in Asia commenced the Rivers, Rights, Resilience Forum (RRRF) 2026, a three-day regional forum bringing together water experts, policymakers, civil society, researchers, and community leaders from across South Asia and beyond to strengthen cooperation on shared river systems and climate resilience.

The Forum is part of the Transboundary Rivers of South Asia (TROSA) programme, supported by the Government of Sweden, which works on the Ganges–Brahmaputra–Meghna (GBM) river basins, while also encouraging cross-basin learning at the regional and global levels. This year’s theme is “Building Resilient Communities and Ecosystems.” The Forum is co-organised by Oxfam in Asia and Dev Pro, Sri Lanka.

The forum opened with a welcome address by John Samuel, Regional Director, Oxfam in Asia, who highlighted the deep connection between rivers, politics, climate change, and sustainability. He underlined how rivers shape both environmental and social outcomes across South Asia and called for stronger collaboration between governments and civil society.

“Today building resilience is important in terms of climate and politics, and when civic space is shrinking, we should all work in solidarity,” he said.

Speaking at the Forum, Chamindry Saparamadu, Executive Director of DevPro shared examples of how communities in Sri Lanka have taken actions to ensure equitable access to water resources through catchment protection initiatives, community-based water societies etc. She further highlighted that learning exchanges would be useful to further strengthen inter-provincial water governance in Sri Lanka.

The Chief Guest, Syeda Rizwana Hasan, Advisor, Ministry of Environment, Forest and Climate Change and Ministry of Water Resources, Bangladesh, in her video message, emphasised the need for regional cooperation among South Asian countries beyond the upstream–downstream identity.

“Climate change will make water scarce, so South Asian countries have to come together to work on the common interest of their communities. Rivers are not just ecology but economics as well for communities. Forums like this help us to share our experience and learn from each other,” she said.

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