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ComBank raises the bar for payments authentication in Sri Lanka with Visa

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The Commercial Bank of Ceylon has become the first Bank in Sri Lanka to deploy EMV 3DS fraud prevention technology in collaboration with Visa for authenticating payments made by Credit, Debit and Pre-paid cards issued by the Bank.

EMV 3D Secure is a global protocol specification released by EMVCo, that enables consumer authentication without adding unnecessary friction to the payment process, the Bank said. With this development, the OTP (One Time Password) sending function has been made more robust and secure, ensuring customer convenience and safety.

This authentication process involves the merchant sending certain data needed to validate a transaction to the card issuer. The Bank has the capability to enable low-risk purchases to be completed through the frictionless flow, facilitating speedy authentication by reducing page redirects and entering the information before payment. Potentially risky purchases on the other hand, will prompt cardholders to complete additional authentication through SMS, security questions and other mechanisms such as e mails in order to avoid fraud and validate the transaction.

The Bank said the new EMV 3DS feature from Visa Secure offers risk-based authentication and frictionless processing, further reducing the possibilities of e-commerce frauds and authentication failures.

The EMV 3DS specifications provide a common set of requirements that product providers can use to integrate this technology into their solutions. The specifications support app-based authentication and integration with digital wallets, as well as traditional browser-based e-commerce transactions.

“Security is one of the top priorities in digital payment transactions, but it must not be a cumbersome process that inconveniences customers,” Commercial Bank’s Deputy General Manager, Marketing Mr Hasrath Munasinghe commented. “With EMV 3DS we have truly state-of-the-art security protocols combined with flexibility to eliminate check-out friction by ensuring seamless and ultra-fast authentication with minimal inputs by the cardholder.”

Avanthi Colombage, Country Manager – Sri Lanka and Maldives, Visa said: “With e-commerce in Sri Lanka making a steady climb, the past year has seen numerous new consumers enter the digital commerce ambit, making it pertinent for e-tailers to balance elegant user experiences with superior transaction security.

Visa is delighted to partner with Commercial Bank of Ceylon to deploy Visa Secure and strengthen the bank’s focus on customer-centric digital solutions and seamless online shopping experiences. Visa Secure, built on EMVCo 3DS 2.0 protocol, gives consumers the comfort and confidence of making online purchases with minimum friction and faster checkout.”

Commercial Bank is one of Sri Lanka’s leading financial institutions in introducing state-of-the-art payment card technology and new digital experiences to its customers. The Bank continues to make significant investments in new technology that facilitate customers’ financial transactions with better security and convenience. Commercial Bank offers a wide range of card products to its cardholders as well as to merchants for making payments effectively, conveniently and securely.

Sri Lanka’s first fully carbon neutral bank, the first Sri Lankan bank to be listed among the Top 1000 Banks of the World and the only Sri Lankan bank to be so listed for 11 years consecutively, Commercial Bank operates a network of 268 branches and 931 automated machines in Sri Lanka. The Bank’s overseas operations encompass Bangladesh, where the Bank operates 19 outlets; Myanmar, where it has a Microfinance company in Nay Pyi Taw; and the Maldives, where the Bank has a fully-fledged Tier I Bank with a majority stake.

Visa is the world’s leader in digital payments and their mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. Visa’s advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device. As the world moves from analogue to digital, Visa is applying its brand, products, people, network and scale to reshape the future of commerce.



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Creating innovative spaces and world class construction projects

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The Access Group consists of some of the country’s pioneering and innovative companies that have contributed to Sri Lanka’s corporate landscape.

Access Projects is among them – they commenced their own unique journey into creating iconic buildings with their flagship Access Towers 25 years ago. At the time, it was a unique building with its own footprint.

Heading the Access Projects is Managing Director Dilshan Ferdinando who has been associated with creating architecturally exceptional innovative spaces that have gone on to be some of the finest buildings in Sri Lanka.

The company made their mark in the field of construction in the leisure industry – from the interior fit out of the Cinnamon Lakeside Hotel, to the lobby refurbishment and improvements of Chaya Blue in Trincomalee and Chaya Tranz in Hikkaduwa.

Another unique project was The Water’s Edge Golf Club, Club House and the banquet hall, undertaken personally by Dilshan himself to transform a marshy land into Colombo’s second Golf Course. This was a sustainable venture that was spread over 160 acres with an engineered set of water ways, lakes and canals. It involved removing perimeter urban waste and dredging 50 acres and using that material to create the golf playing fields. It still stands today with every tree retained and functional as a banquet facility.

” This was at the time when the war had ended and the hospitality industry was taking off. ” recalls Dilshan, ” We went on to do several banquet halls for city hotels as well as the renovations of the villas of Club Dolphin at Waikkal, yet another iconic hotel.”

The interiors of Waters Edge Golf & Country Club including the banquet hall was designed and built by Access Projects initially.

Yet another unique venture undertaken by Access Projects was the construction of Cape Weligama, a 50 key ultra-luxury resort for The Dilmah Group. “The project involved creating one of a kind, iconic villas with 13 swimming pools – the moon shaped pool was the largest infinity pool in Sri Lanka at the time, in 2014. The projects sought to use timber and locally sourced material for sustainability. It came with specific attention to detail, creating spaces that were all its own,” he adds.

When the iconic Galle Face Hotel sought restoration and renovation to meet the design elements of the Fifties, they chose Access Projects to handle the construction. Dilshan recalls carrying out extensive research with old photographs, paying attention to details and highlights that brought out the old world look and feel. A new ballroom was added to blend in with the existing architectural design of the old one, while all systems were renovated and updated.

Access Projects has also undertaken several iconic projects such as the Anantara Resort, a 250 key luxury hotel for the Hemas Group along with staff quarters and the banquet hall.

Access Projects was tasked with the construction of a modern 18 storeyed building for the Academy of Design – it came with specific design requirements – ‘ we made sure every one of those requirements were met – within budget and the time frame given.” he says.

Accredited with ISO 9001 – 2008 and ISO 14001 – 2004, and accredited to CIDA (Construction Industry Development Authority), Access Projects specializes in midscale specialist construction projects that call for attention to detail and meeting exacting architect and customer needs.

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ComBank wins Best Corporate Citizen Sustainability Award 2021

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Commercial Bank Managing Director/Group CEO S. Renganathan (second from left) receives the award from the Chief Guest, Norwegian Ambassado Trine Jøranli Eskedal. Also in the picture (from left) are Commercial Bank’s Group Chief Marketing Officer Hasrath Munasinghe, Ceylon Chamber of Commerce Chairman Vish Govindasamy, the Bank’s Chief Operating Officer Sanath Manatunge and Assistant General Manager Services Chinthaka Darmasena.

The Commercial Bank of Ceylon PLC was declared Sri Lanka’s ‘Best Corporate Citizen’ in 2021 by the Ceylon Chamber of Commerce (CCC) on Tuesday night, achieving the pinnacle of recognition for sustainability and good corporate citizenship in the country’s corporate sector.

The coveted ‘Best Corporate Citizen Sustainability Award 2021’ was presented to Sri Lanka’s benchmark bank at an awards gala attended by the cream of corporate Sri Lanka, in recognition of the Bank’s status as the sustainable champion of the local corporate world.

Commercial Bank also won the award for the Finance sector at the awards for ‘Sector Based Sustainability Champions,’ the ‘Governance’ certificate in the category awards for ‘Consistent Commitment and Continuous Improvement’ and was second runner-up for the newly-introduced award for ‘Demonstrated Resilient Practices for COVID-19 Context,’ in addition to receiving an award for being among the Top 10 Best Corporate Citizens in Sri Lanka.

“Sustainability is the cornerstone of our corporate ethos and influences everything we do,” Commercial Bank Managing Director and Group CEO S. Renganathan commented. “This is demonstrated by the fact that we are Sri Lanka’s first fully carbon neutral bank. Commercial Bank is therefore elated to win the Best Corporate Citizen Sustainability Award for 2021. This will be a stimulus for an even deeper commitment to best practices in sustainability at every employee level.”

The Finance sector award recognises Commercial Bank’s position as the most progressive banking institution in the country and its commitment to preserving the environment through responsible lending protocols. The Bank’s multifaceted Green initiatives include lending to support Sustainable and Green operations, migrating customers to paperless banking, improving efficiency in the use of energy, water and other resources in its own operations and supporting community initiatives that help conserve habitats and the environment.

The Bank pioneered a mandatory social and environmental screening process for its project lending activities and was the first bank in Sri Lanka to venture into Green Financing. It also revolutionised digital banking by introducing features in its ‘Flash’ mobile application to measure and offset customer impact on the environment. The Bank has also achieved the momentous feat of becoming the largest lender to the SME sector and is a leader in digital innovation in the country’s banking sector.

Commercial Bank finances projects that focus on renewable energy, energy and resource efficiency, waste management, emission reductions, smart agriculture and green buildings. The Bank’s Green Financing is geared towards the fight against climate change, meeting the United Nations Sustainable Development Goals 7 and 12: Affordable and Clean Energy, and Responsible Consumption and Production.

Additionally, the Bank has numerous commitments including a mangrove restoration project in Koggala, a marine turtle conservation initiative to protect the biodiversity of the ocean, and support to the ‘Thuru Mithuru’ initiative of the Sri Lanka Army to promote self-sufficiency in essential food.

The Best Corporate Citizen Sustainability Awards programme has been in operation for 18 consecutive years and received 63 applications in 2021, the highest number of applications received in the history of the programme.

Established in 1839, the Ceylon Chamber of Commerce is the oldest and one of the leading business chambers in Sri Lanka. A confederation of Trade Associations, Bilateral Business Councils, and Regional and Sectoral Chambers of Commerce and Industry, it is considered the leading voice of the private sector in Sri Lanka.

The first Sri Lankan bank to be listed among the Top 1000 Banks of the World and the only Sri Lankan bank to be so listed for 11 years consecutively, Commercial Bank operates a network of 268 branches and 931 automated machines in Sri Lanka. The Bank’s overseas operations encompass Bangladesh, where the Bank operates 19 outlets; Myanmar, where it has a Microfinance company in Nay Pyi Taw; and the Maldives, where the Bank has a fully-fledged Tier I Bank with a majority stake.

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CEAT radials designated Original Equipment for locally–assembled Mahindra Bolero City Pik-ups

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CEAT Kelani Holdings has reached another milestone in radial tyre manufacture in Sri Lanka with the Company’s appointment as an Original Equipment Manufacturer (OEM) for Bolero City Pik-up vehicles assembled in Sri Lanka by Mahindra & Mahindra (M&M) India in collaboration with Ideal Motors.

All Mahindra Bolero City Pik-ups rolling off the assembly line at the Mahindra Ideal Lanka Automotive Assembly Plant at Welipenna, Matugama are fitted with CEAT Milaze HD radial tyres in the size of 215/75 R15, manufactured at the CEAT Kelani plant in Kelaniya, under an OEM agreement between the two companies.

CEAT has already supplied 180 of these high performance radial tyres for 36 vehicles that will be assembled in November and December this year and has committed to supply up to 720 tyres per month from January 2022 onwards for a targeted maximum of 144 vehicles to be produced monthly by the Mahindra Ideal Lanka joint venture, the Company said.

Commenting on the agreement, CEAT Kelani Managing Director Ravi Dadlani said: “We are delighted to contribute to the local value addition component of the Mahindra and Ideal Motors venture, while doing what we do best – producing high quality tyres designed and engineered for local conditions and supporting the government’s efforts to conserve foreign exchange. Over the past two decades, CEAT has built the equity of the ‘Made in Sri Lanka’ proposition in the tyre industry, and we are proud and appreciative of the opportunity, as exclusive tyre supplier, to support the aspirations of Mahindra and Ideal Motors to progress to vehicles made in Sri Lanka.”

The Managing Director of Mahindra Ideal Lanka Pvt Ltd. Nalin Welgama noted that “This new initiative is a step in the right direction and supports the government policy framework for Sri Lanka’s migration from a market economy to a production-based economy.”

The CEAT Milaze tyres manufactured by CEAT Kelani for the Mahindra Bolero City Pik-up feature profiled shoulder lateral grooves that provide better heat dissipation and wide-angle circumferential grooves that resist cuts and chips. Angular transversal notches and sipes provide enhanced grip and uniform wear, while the angular notched 4-rib high land area design provides longer tyre life and durability.

No stranger to the OEM segment, CEAT Kelani Holdings has been the exclusive original equipment tyre supplier for Mahindra KUV100 compact SUVs assembled in Sri Lanka since 2019. All locally-assembled Mahindra KUV100 vehicles are fitted with CEAT FUELSMARRT 185/60 R 15 tyres.

CEAT Kelani Holdings is considered one of the most successful India – Sri Lanka joint ventures. The joint venture’s cumulative investment in Sri Lanka to date totals Rs 8 billion, inclusive of Rs 3 billion invested since January 2018 for expansion of volumes, technology upgrades and new product development. The company’s manufacturing operations in Sri Lanka encompass pneumatic tyres in the radial (passenger cars, vans and SUVs), commercial (nylon and radial), motorcycle, three-wheeler and agricultural vehicle segments.

The CEAT brand accounts for market shares in Sri Lanka of 48 per cent in the Radial segment, 80 per cent in the Truck category, 84 per cent Light Truck tyre category, 51 per cent in the Three-Wheeler tyre segment, 36 per cent in the Motorcycle tyre segment and 72 per cent in the Agricultural vehicle tyre category. CEAT Kelani exports about 20 per cent of its production to 16 countries in South Asia, the Middle East, Africa and the Far East.

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