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‘Ceylinco VIP Drive Thru Claims’ – an amazing solution for customers who do not obtain On the Spot claims

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Ceylinco General Insurance, the company that gave the world the ultimate in claims settlement – the On the Spot claim settlement process, now offers another amazing solution – ‘Ceylinco VIP Drive Thru Claims’ facility. This unique facility is offered to ‘Ceylinco VIP’ customers who have not obtained On the Spot claims due to various reasons such as the owner not being available at the time of the accident or in the event the vehicle is under a leasing facility. Now all a customer has to do is just drive in, pick up their claim via cash or cheque and leave in no time at all, and with no hassle.

Patrick Alwis, Managing Director and CEO of Ceylinco General Insurance, elaborating on the new initiative said, “’Ceylinco VIP Drive Thru Claims’ facility offers customer convenience and a time-saving solution when collecting claim settlements. Staff at ‘Ceylinco VIP Drive Thru’ centres are equipped with hi-tech equipment and are empowered to offer the required services without red tape. Customers who do not opt to obtain claims using the On the Spot facility will be notified in advance via SMS of the pending items, if any, and documents required. Once the documents are handed over at the Dive Thru Centre, within a few minutes the cheque or cash will be given to the customer.”

Ajith Gunawardena, chairman and CEO of Ceylinco Insurance PLC, commending Ceylinco General Insurance for developing this concept said, “Ceylinco General Insurance is always looking for innovative, new ways to bring value and convenience into the lives of its customers. Ceylinco VIP Drive Thru Claims facility is a result of its customer-centric approach, offering timely solutions and a speedier service, which is a hallmark of the company”.

Initially located in four main cities, this drive thru facility will be extended to all other areas covering the entire island in the near future. The initial locations are at No 126, High Level Road, Nugegoda; Vidyaloka Lane, Mihindu Mawatha, Kurunegala; No 6, Gamini Dissanayake Road in Kandy; and K L H Hinniappuhamy Mawatha, Wakwella Road in Galle. Situated in easy-to-access locations in the respective cities, all four centres offer ample parking and specially reserved slots for Ceylinco VIP customers using the Drive Thru Claims facility. These centres will be open six days of the week, from Monday through Saturday from 8.30 am to 6.00 pm. Customers insured with any branch, in any part of the island, can collect their claims from any of the ‘Ceylinco VIP Drive Thru Claims’ centres according to their convenience.



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Cabraal briefs Chief Incumbents on Port City Project Commission Bill

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On the instructions of the President and the Prime Minister, State Minister of Finance Ajith Nivard Cabraal on April 19 visited the Asgiriya Chapter, the Malwathu Chapter and the Chief Prelates of the Amarapura and Ramanna Maha Nikayas and briefed them on the relevant draft commission bill on Port City Project.

Cabinet Minister Prasanna Ranatunga, Minister of State Lohan Ratwatte, Minister of State Kanaka Herath, MP Wasantha Yapa Bandara and MP Kokila Gunawardena were also present on the occasion.

 

 

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Growing importance of training for nurses taking care of patients with NCDs

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To keep pace with the rapid expansion and increasing complexity of elderly home healthcare, training needs of home healthcare nurses must be identified and subsequent training programs implemented. English Nursing Care conducts training sessions on a weekly basis covering a variety of care needs for Non-Communicable Diseases (NCD) such as diabetes. The World Health Organisation (WHO) record that NCDs are estimated to account for 75% of total deaths in Sri Lanka.

Furthermore, according to the Sri Lankan Ministry of Health “although people are living longer, they live more years suffering from disease and disability, mainly from NCDs; life expectancy at birth in Sri Lanka is 74.9 years but healthy life expectancy at birth is only 67.0 years.” This has a significant impact on quality of life.

English Nursing Care Sri Lanka works towards improving the quality of life of the elderly living with NCD’s by training nurses on the most advanced and developed methodologies brought through years of experience internationally and locally. Being responsible for the well-being of your loved ones is pivotal in the service they provide.

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SriLankan Airlines welcomes Indian delegation to Sri Lanka

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SriLankan Airlines in a bid to recommence Indian tourist arrivals to Sri Lanka under the proposed bio-bubble tourist arrival concept successfully completed a familiarization tour for Indian media and travel trade professionals recently. A delegation of tour operators, agents, and senior editors representing influential media institutions concluded a familiarization tour in Sri Lanka.

The delegation spent six nights and seven days touring the country while being subjected to mandatory PCR testing and other health guidelines imposed by the Ministry of Health. Upon arriving in Sri Lanka, the delegation toured the most sought-after local tourist sites including Dambulla, Kandy, Nuwara Eliya, and Bentota. The tour was initiated by SriLankan Holidays and the ground arrangements for the tour were handled by Jetwing Travels, Aitken Spence, Sri Lanka Convention Bureau (SLCB), and Hamoos Travels.

The main purpose of their participation in this fam tour was to restore confidence in visiting Sri Lanka, especially among the Indian tourists to provide them in-depth knowledge on how the country’s tourism industry operates under the bio-bubble concept. Apart from visiting various places, they experienced the stringent health and safety protocols adopted by the country in resuming tourism under the “bio-bubble” concept allowing tourists to roam around without mixing with the local population.

During their stay here, the delegation was hosted for a virtual meet-and-greet with SriLankan Airlines Chairman Ashok Pathirage, Chief Executive Officer Vipula Gunathilleka, and Head of Worldwide Sales & Distribution Dimuthu Tennakoon. The discussion focused on the airline’s operations to India, vaccination and quarantine travel arrangements between the two countries, current safety measures, and guidelines pertaining to the bio-bubble concept. They lauded the effort taken by officials to make their trip a memorable one.

The Indian delegation was highly impressed with the opportunities they were given to travel and explore the country and its exclusive holiday prospects for the enthusiastic traveller. This fam tour was a manifestation of the immense potential of Sri Lanka as a post-covid travel destination enticing the Indian traveller.

 

 

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