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Breaking the Cloud Ceiling

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Dushy Jayaweera, Managing Director, Acorn Aviation

by Zanita Careem

With today’s focus on International Women’s Day, there is no better time to discuss the current status of women in one of the most critical segments of the travel industry—Aviation.

Breaking the Cloud Ceiling and at the helm of Acorn Aviation is Dushy Jayaweera, a dynamic personality in the airline industry, with seventeen airline representations under her purview, across Sri Lanka and the two regional offices in the Maldives and Thailand. She has proven that leadership skills are not defined by gender, but instead by capability and commitment.

Tell us a little bit about your journey in the Airline industry?

I have always had a fascination for the airline industry from a very young age, when as a teenager I witnessed the process and checks for departing passengers at the airport and vowed that one day I would be able to go through those barriers with ease onto the other side. Years later I debated with the thought of joining the National Carrier as Cabin Crew to accomplish this but decided instead to join the General Sales Agency of a leading Airline at their City Office.

I have not looked back since then and 40 years later, I am still in the same industry with no regrets and where professionalism, passion, dedication, empathy and hard work was the only way to accomplish anything.

Due to the pandemic that took the world by surprise in early 2020, the Tourism and Aviation industry were the first to be impacted with a tremendous downturn in business. How did this impact your work?

The downside was that the airlines we represent temporarily stopped their flights to Sri Lanka, as our borders were initially closed for all incoming passengers. We had a staff cadre of over 50, with an organizational culture of being results-driven through professionalism, integrity, and innovation. I would say that the team was stretched to deliver results while adapting to the new norm including ‘Work from Home’. We are also blessed to have created a group of world class managers who are empowered to carry out their functions with clear guidance. Many options were looked at, with identified deliverables to tide us through these unprecedented times.

Our industry is volatile with many challenges coming our way daily. The team, motivated through their Managers, firmly believe that we cannot leave any stone unturned. Looking back at the past year, it is with pride that I could say that not only have we secured new representations, but we have also ensured that we looked at new business opportunities that had not been explored pre-pandemic.

In 2018, IATA reported that only 3% of the world’s top 100 airline groups have a female CEO, meaning a whopping 97% of airlines are led by men. Why are there so few women in management positions in the Airline industry?

Ours is a service industry, which means that we are on call 24/7. This is irrespective of grade or gender. It is not easy to have a work-life balance especially when you are a female. You need to make many sacrifices, as sometimes your work comes first. Secondly, you also need a very empathetic spouse who would support you to ensure that your children also learn to understand and appreciate the commitments their mother has in her workplace. Finally, you need a very supportive work environment on the part of the company, also giving you the space and flexibility you need when it comes to focusing on your family. This is a win-win combination that is not always present in every organization. I was blessed to have a combination of all, in order to get to where I am today.

What are some of the challenges you have faced working in the airline industry?

I usually enjoy the challenges that each day has to offer and take each one of them with the thrill of overcoming each with complete perfection or at least near perfection! Being a female in my position where I am required to be a role model has not always been easy. You need to make your voice heard at many forums, which could be male dominated. The pandemic has not been easy, due to the many challenges. The responsibility of heading a regional office in the Maldives and being on the board of a JV partnership in Thailand has also had its fair share of hurdles to overcome.

However, this industry gets to you and personally I tend to multi-task and have disciplined my thought process to always look for options and have a positive mindset as I take my responsibilities seriously.

What are some of the perks that come with working in an industry which is perceived as being extremely ‘glamorous’?

The industry has opened the doors for many opportunities at a global level, one of which is that I am a member of Skal International, which is an international organization of Travel and Tourism Professionals. Membership in the organization has been a rewarding experience as it gives you so many opportunities to interact with different nationalities across the globe. Being elected as a Director to the Asian Area Board which overlooks 44 clubs in the Asian region has enabled me to gain insights to the thinking of many like-minded professionals in the region.

Additionally, the multi-representation model we have created in our Company, also gives me a very rewarding experience of getting to meet and interact with Principals of varying cultures and business processes. In short, you are continuously learning, while having the opportunity to travel overseas and visiting many countries which adds onto your travel journal, enriches your personality and level of confidence.

Would you affirm the statement that ‘Diversity adds value’?

Employees will have different characteristics and backgrounds; they are also more likely to have a variety of different skills and experiences. The Aviation Industry, especially in the General Sales Agency business, keeps us on our toes as we need to be creative, be quick at problem solving and decision making, be innovative and have higher employee engagement and retention. I am a firm believer that this combination within the organization drives results as well as ensuring that the reputation of our company continues to grow.

How have you served as a role model for other women in business?

I have hopefully paved the way for women in leadership roles through my achievements in the various forums that I have associated myself. I was elected as the first female President of the Sri Lanka-Malaysia Business Council which was previously a thoroughly male dominated council. I was entrusted and empowered to lead this council which is under the aegis of the Ceylon Chamber of Commerce. This breakthrough also ensured that my successor in this council was also a female. I was also the first female President of the Sri Lanka Travel Trade Sports Club comprising members of all the verticals of the Travel, Leisure and Aviation industries, which is undoubtedly a male dominated area. By breaking through these cloud ceilings, I have ensured that women would get the opportunity to continue to follow in my footsteps.

In addition, I am also a Past President of the Sri Lanka Association of Airline Representatives and Skal International Colombo. Being at the helm of the various associations and business councils in addition to my responsibilities in office and at home, is not an easy task, as this too adds to fine tuning one’s many multi-tasking skills that needs to be developed.

To say there is a scarcity of women in aviation would be an understatement. Yet, women have made some noteworthy and important strides in this arena as well, that are worth recognizing and Dushy is one such individual who has overcome the challenges and successfully broken the ‘cloud ceiling’

 

 



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The fight to save Sri Lanka’s natural flood buffers

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Besides clearing rubbish from the wetlands, volunteers are also removing invasive water hyacinths

By Zinara Rathnayake

Pay Drechsel is going for his daily morning walk around Talangama Wetland, in Sri Lanka’s capital Colombo. The sun casts a warm glow over flowering pink water lilies as a farmer scrubs down his water buffalo. A kingfisher hovers nearby. Soon, photographers will arrive to capture curved-necked egrets, waders probing for crawling worms, and little cormorants diving for freshwater fish.

Talangama Wetland and its surrounding swamps, reedbeds, canals and rice fields teem with life. But this hasn’t always been the case. About 15 years ago, these ecosystems were degraded and filled with rubbish. They were “dirty, very dirty”, says Drechsel, interim country manager at the International Water Management Institute (IWMI) in Colombo.

He recalls how he spent one Christmas almost a decade ago cleaning the lake, scouring for piles of rotting garbage leaking contaminants into the water, and sorting waste for recycling. To his surprise, passersby stopped and started helping him. “I realized it’s not only me, locals also appreciate it,” he says. “But like me over all the years, they may have been waiting for someone to take the lead.”

The community came together to keep the massive wetland complex clean, forming the Talangama Wetland Watch. Residents organize weekly collection runs, piling up sorted waste at a small collection unit which the municipality sends off for recycling. School kids volunteer, kayaking through the lake to dig up invasive water hyacinth.

Home to over two million residents, Colombo is built on and around a massive network of wetlands. In 2018, Colombo became one of the 18 Ramsar wetland cities in the world – an accreditation which recognizes cities for their commitment to restore, safeguard and value wetlands, with 25 new cities added to the list in 2022.

As Colombo is located in a river basin, the city is naturally prone to floods. Colombo’s wetlands act as a flood buffer, with 40% of floodwaters draining into wetland areas. They also sink carbon, purify the air and control temperatures. As temperatures warm and rains become more erratic, “wetlands are important to the city to mitigate climate change impacts”, says Chethika Gunasiri, an environmental scientist at the University of Tokyo who was part of Colombo’s Ramsar application. “Wetlands help Colombo mitigate pollution and natural disasters. They help reduce human stress as more and more people are now living in high rise buildings,” she adds.

Historically, wetlands were a “part and parcel of people’s lives in Colombo,” says Missaka Hettiarachchi, a senior fellow at the World Wildlife Fund’s environment and disaster management programme, who has been studying wetlands in Colombo for several years. Ancient kingdoms thrived in a well-managed wetland system where people used them for transport and to grow food, Hettiarachchi says.

Their downturn began in the British colonial period from the late 18th Century. When industries grew, people acquired wetlands to drain for building housing and businesses. A flood retention scheme introduced during British rule in 1924 led to the creation of man made drainage canals, preventing people from travelling through the wetlands. Although they are regularly cleaned, many of these canals are now polluted and choked with invasive plants.

“The canals are no longer enough to prevent Colombo from flooding,” says Gunasiri.

After independence in 1948, subsequent governments declared some wetlands for flood buffering, and filled up others to make space for living, Hettiarachchi says. “And people thought wetlands were also a very, very attractive space for garbage dumps, because, you know, no one is living there, right?” This meant that people dumped everything from food waste to solid waste and chemicals while releasing sewage into the wetlands.

From the 1980s, massive rubbish mountains began to appear in natural wetlands, such as Meethotamulla in the Colombo metropolitan area, which spans 100,000 sq m (107,639 sq ft) and stands 60m (197 ft) tall. The wetland was closed after one of the rubbish mountains collapsed and killed 32 people in 2017.

During the civil war (1983-2009), the encroachment of wetlands continued, as they were sold to internally displaced people, Hettiarachchi says. Some marshy wetlands turned into shrub habitats that couldn’t hold enough water to protect the city from flooding, he says. According to one study, Kolonnawa Marsh, which forms the largest part of Colombo’s flood retention belt, has lost 65% of its area since the 1800s. A 2014 study concluded that 44% of the marsh has turned into a shrubland. The soil too has changed, reducing its capacity to absorb and drain water, leading to increased flooding and disasters.

By the 2000s, the city’s wetlands were “a bloody mess”, Hettiarachchi says. During his PhD, he would ask residents living near the degraded wetlands about these ecosystems, and they would respond: “No, we don’t know any wetlands.”

The decline of the wetlands made Colombo more prone to flooding. In 2010, a series of disastrous floods affected nearly 700,000 people and submerged the country’s parliament. This led to a shift in government policy. “I think it took a few significant flooding events for the government to realize, okay, wetlands are a significant flood control mechanism, so we need to do something about it,” says Radheeka Jirasinha, a freshwater and wetland management researcher at IWMI.

15 years ago, Colombo’s wetlands were degraded and filled with rubbish

As part of the ongoing revival, the government introduced the metro Colombo wetland management strategy in 2016, which aims to include wetlands in urban planning, prevent further wetland loss, restore the ecosystems and involve the local community in their conservation. Following that, wetlands were incorporated into urban infrastructure by constructing cycling tracks, jogging paths and recreational areas around them.

“The idea was to bring people to the wetlands,” Gunasiri says. The government initiatives pulled up invasive species like water hyacinth and introduced new soil and wetland plants to attract birds and other animals.

Today, Colombo is home to four wetland parks and several other recreational spaces linked by wetlands. These restored wetlands look very different from those left untended. Photographer Nazly Ahmed says that when he went to Kotte, a Colombo suburb and the administrative hub of the country, in the late 1990s to play cricket with friends, the wetlands were covered entirely by water hyacinth. This invasive weed clogs waterways, grows over native plants, reduces oxygen and creates breeding grounds for mosquitoes, and their growth is linked to poor water quality and high pollution levels.

This Colombo suburb is now home to jogging paths and bird watching spots built around the wetlands and waterways. “No one knew about wetlands then, but people are talking about wetlands now,” says Ahmed.

Gunasiri says these green infrastructure projects have helped people to engage with the city’s wetlands again and that people now flock to the urban wetland parks for an evening jog. “When these natural systems become public areas, people start to have a sense of ownership,” she says.

Jirasinha agrees. People feel that they can use these spaces now, she says. “They’re concerned about what is happening. And suddenly, people look at the water and are like, ‘Hey, it’s polluted…where is that coming from’?”

It’s not only the government that is managing Colombo’s wetlands. Community initiatives like the Talangama Wetland Watch have started to take responsibility too. “If you keep wetlands free from rubbish and maintain them, they increase the property value in urban areas,” says Drechsel, who believes people are willing to pay twice as much for land with wetland views.

Colombo is prone to flooding and the wetlands act as an important buffer

Although there’s an attitude shift and residents are now aware of the value the wetlands add to the city, problems are far from over, Hettiarachchi says. After the civil war ended in 2009, Colombo’s urban population expanded rapidly. Developments sprung up, leading to the draining of wetlands for housing, businesses and infrastructure. Since 2009, Colombo has lost 2.12 sq km (0.8 sq miles) of its wetlands.

According to a 2024 study, wetlands absorb 62.1mm more floodwater than built up areas in Colombo. Despite collective efforts to clean and restore some of the city’s wetlands, the overall loss of wetland area means that Colombo is becoming more vulnerable to floods, the 2024 study notes.

The Ramsar accreditation pushed the state government to temporarily suspend filling and destroying any wetlands. “So there’s definitely proactive action to safeguard the city’s wetlands, but we need a coordinated effort from government, non-profits and communities to stop their degradation,” says Chaturangi Wickramaratne, a freshwater ecologist at IWMI.

Gunasiri explains that wetland education is vital for citizens to understand their importance in urban resilience. “More and more wetlands need to be a part of the city’s functions, linked to people’s well-being, so people begin to care about them more,” she says.

Wetlands can also help with the city’s food shortages, says Hettiarachchi. “You don’t need irrigation systems to grow food, you can use these ecosystems – they are also fabulous breeding grounds for fish,” he says.

Behind the new use of Colombo’s wetlands for people’s well-being, Gunasiri notes an underlying urgency to protect these ecosystems. “If we lose our wetlands, Colombo will be unliveable.

“BBC”

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The Grand Kandyan Christmas cake mixing with the cricket stars

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The Grand Kandyan Hotel was alive with seasonal cheer as it hosted its annual Christmas cake mixing event, bringing together fans, families, and cricket stars for a joyous celebration.

Cricket stars joined the festivities, adding a special touch to the occasion. Their presence not only drew crowds but also fostered a great sense of community spirit, as fans interacted with their heroes while preparing for the upcoming holiday season. The air was filled with the delightful aromas of fruits, nuts, and spices, evoking the warmth and joy of Christmas.

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Hilton Sri Lanka Triumphs with 12 of the 25 Awards Won by Hotels and Resorts Across the Country

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Manesh Fernando, Area General Manager for Hilton Sri Lanka and General Manager of Hilton Colombo

Hilton Sri Lanka has once again demonstrated its leadership hospitality, taking home an impressive 12 awards across four properties at the prestigious World Luxury Hotel Awards gala held in Bali, Indonesia. The accolades serve as a testament to the brand’s commitment to excellence, world-class service, and innovative guest experiences said a release.

Among the standout winners, Hilton Colombo was honored as a Luxury Business Hotel (Regional), Luxury Conference and Event Hotel (Country), and also secured recognition for Best Architectural Design (Regional). With a 37-year legacy, Hilton Colombo continues to set the bar for luxury hospitality in the heart of Sri Lanka.

Hilton Colombo Residences, located just minutes away from the flagship hotel, also added to the accolades with titles such as Luxury Family Hotel (Regional), Luxury Residences (Regional), and Luxury City Hotel (Country). The property is renowned for providing comfort and sophistication, particularly for families and long-stay travelers.

In southern Sri Lanka, DoubleTree by Hilton Weerawila Rajawarna Resort earned global recognition as the Best Lakeside Resort, alongside Best Presidential Suite (Continent) and Luxury Family Resort (Regional).

Adding to the success, Hilton Yala Resort, the latest addition to Hilton Sri Lanka’s portfolio, was acknowledged for Best Interior Design (Global) and secured wins in the categories of Luxury New Resort (Continent) and Luxury Wildlife Resort (Continent).

Commenting on the achievement, Manesh Fernando, Area General Manager for Hilton Sri Lanka and General Manager of Hilton Colombo, said: “We are incredibly proud of these awards, which underscore our unwavering dedication to delivering unparalleled guest experiences. his recognition would not have been possible without the continued support of our valuable guests, owners, team members, and community, and we extend our heartfelt thanks to everyone who voted for us. Your trust and loyalty inspire us to strive for excellence continually.”

The World Luxury Hotel Awards is one of the most coveted accolades in the global luxury hospitality industry, recognizing exceptional service and innovation across a variety of categories.

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