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BOC’s strategic HR strategy spurs dynamic environment for mobilisation of its services

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Persisting with the purpose-designed HR plans BOC implemented at the height of the COVID-19 pandemic in 2020, the bank has managed to ensure a safe and dynamic environment for the successful mobilization of staff plus continuous provision of services, despite ongoing restrictions and safety concerns. 

In managing the early part of the pandemic, BOC’s HR function proactively engaged all employees, drawing on a novel method of delegation, seeing that it would be the most effective and efficient way forward in handling an unprecedented situation posing similarly unseen challenges. This draws from BOC’s culture of smart delegation, a core component of its HRM and operational philosophy. 

To mobilize a team exceeding 8,000 staff members in the initial months of the global pandemic, required the bank’s HR department to give trust and confidence, to all employees across the organization, in their capabilities and decision-making power. The system of delegation adopted was driven by this empowering of staff, where managers and employees at every level were instructed to take decisions in their respective positions, using their discretion to act and delegate as necessary. 

BOC adopted a two-tiered strategy, where the primary objective included the protection of all employees, and secondly ensuring business would go on as normal even with the restrictions. Therein, employee adherence to all Health Department enforced regulations and orders remained a key HR goal, complemented by its own initiatives to drive employee safety and continuity of operations.  

The bank continues to bear all costs for quarantine procedures and PCR tests to be performed by employees. Apart from essentials such as providing PPE for all employees, BOC also adopted a roster system and offered free transport, to ensure its 8,000 strong staff have been able to progressively resume work. 

Accounting for the many impacts of COVID-19 on the bank’s HRM function, BOC has adopted numerous changes in its delivery of HR services including digitalization. From unique methods of showing appreciation to employees in overcoming challenges to meeting in person, remote hiring and recruitment with video platform-based interviews to save time and ensure safety, to restructuring of time-off policies and leave to reflect government provided guidelines, the bank’s HRM department has been keen to create an environment conducive to high-impact work and growth. 

 

 



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Business

CBSL and IFC launch National Financial Inclusion Strategy

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Sri Lanka’s first National Financial Inclusion Strategy (NFIS) aunched recently, aims to make financial services more accessible, efficient, and affordable for all households and businesses in the country.

The NFIS is a joint effort led by the Central Bank of Sri Lanka—with technical and financial assistance from IFC, a member of the World Bank Group—under the IFC-DFAT Women in Work program. The development of this strategy was a multi-stakeholder effort supported by the government of Sri Lanka.

“The National Financial Inclusion Strategy symbolizes our country’s commitment towards a better and inclusive Sri Lanka that will benefit all individuals and enterprises. I believe this strategy will complement the Government’s efforts to minimize the provincial income disparities, urban-rural inequalities, and to promote inclusive growth,” said Mahinda Rajapaksa, Prime Minister of Sri Lanka.

“More importantly, this strategy prioritizes future generations, having identified financial literacy as a key pillar. The proposal to strengthen the national curriculum in this area is a positive step. Investing in the education of our younger generation is the most significant investment we can make as a nation, as this will be a particularly helpful approach to the systematic correction of the financial habits of Sri Lankans,” the Prime Minister said.

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HNB – Havelock City partnership offers exclusive Ezy Pay Home Loans facility

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HNB PLC has partnered with Havelock City mixed-use development project to offer prospective homeowners of state-ofthe-art luxury apartments in Stratford and Melford Towers (Phase 3 – COC certified) and Peterson and Edmonton Towers (Phase 4) with the exclusive Ezy Pay Home Loans facility.

The partnership is set to offer customers the unprecedented opportunity to make a payment of only 20% and immediately occupy the limited units available in Phase 3 of the project or invest in apartments available in Phase 4, scheduled to be completed by May 2021. Further, Havelock City will take on the customer’s interest payment for one year.

“We have witnessed an increase in the demand for apartments and are aware that there is a limited stock of units available in the heart of Colombo. Therefore, we hope that this partnership with Havelock City will offer our customers looking to invest in a home of their own the facility to either move into an apartment immediately or invest in a home of their dreams,” HNB Head of Personal Financial Services, Kanchana Karunagama said.

Prospective homeowners can make use the bank’s flexible repayment options, such as the Step-up facility, which offers a repayment option in line with the customers evolving income. Customers can also obtain a maximum repayment period of 25 years for the loan facility for an attractive interest rate starting from just 7%.

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DPL lends a hand to children in Monaragala Rubber Farming Communities

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As part of its ongoing efforts to empower and uplift the livelihood of its farmer co-operative societies, Dipped Products PLC (DPL) distributed school bags to the children of 1,500 smallholder rubber farmers for the 10th consecutive year, under its flagship Firstlight CSR project.

This year’s distribution recorded the largest donation of school bags, which was nearly a two-fold increase from the previous year, bringing the total value of the distribution up to nearly Rs. 1 million.

Taking place at the Pinwatta Bodimalu Viharaya in Medagama, Monaragala, this latest distribution marks the Company’s continued efforts to support the smallholder rubber farming communities, by ensuring that their essential needs are looked after.

“Especially in this time of economic uncertainty, with the nation facing significant challenges and hardships, it is truly touching to see the positive impact which we continue to have on the underprivileged smallholder rubber farming communities. We believe that programmes like Firstlight hold the key to enhancing the livelihoods of our 1500-strong rubber farmers, providing them with an improved quality of life, whilst paving the way to open up new opportunities and a brighter future. This is why, with the enthusiastic response we have received over the years, we have now also expanded this school bag distribution to include the District of Kegalle,” Dipped Products Deputy Managing Director, Pushpika Janadheera said.

 

 

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