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Airtel Lanka reaffirms commitment to customers during challenging times

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In the wake of ongoing economic hardship faced by Sri Lankan consumers, the island’s most preferred telco among youth, Airtel Lanka, issued a statement reiterating its commitment to stand by its customers in difficult times, and hold to its promise of delivering maximum value for nation’s fast-growing base of mobile users.

“From the time we first commenced operations in Sri Lanka more than a decade ago, Airtel Lanka has been driven by a single mission: to deliver a world class network experience, while ensuring we deliver maximum value and superior customer service. Especially in the past three years, we have steadily delivered on this promise, as evidenced by the roll-out of a complete suite industry-first innovations of pre and post-paid packages that have helped shift the entire market towards offering users the best possible deal.

“We stand firm in our commitment to our customers, and in supporting them through this period of challenges in the Sri Lankan economy. Our aim is to continue easing their burden and ensure that affordability never becomes an obstacle for our customers who rely on our world-class network to stay connected with their studies, work, friends, and family” Airtel Lanka CEO, Ashish Chandra said.

Over the past year, Airtel has enjoyed the strongest growth in the Sri Lankan telco sector, has more users flocked to their pioneering pre and post-paid offers, as evidenced by over 1.1 million users that switched over to Airtel Freedom packs

Among the most recent Airtel offerings to take the market by storm has been the Airtel 888 Unlimited Freedom Plus pack which was the first in Sri Lanka to offer unlimited voice calls to any Airtel number, unlimited access to Facebook, Messenger, WhatsApp, and YouTube, and a generous data allocation, all valid for 30 days. This package has struck a chord with customers seeking a comprehensive and affordable connectivity solution.

“Within just a few months of launch, a staggering number of customers have switched over to this pack, with more users coming on board every day. Interestingly, over 50% of activations were from youth, reinforcing Airtel’s position as the people’s brand, especially among Sri Lanka’s youth. We are also careful to continuously assess the needs of our customers and upgrade our offerings, based on their app usage preferences. That is how we ensure that products like Airtel 888 pack are always value laden, and designed around the needs of our users; hence, we have recently enhanced the 888 pack by adding three more apps to its unlimited social media portfolio. Thus making it the strongest product offering currently in the market,” Chandra explained.

Notably, Airtel was the first telco in Sri Lanka to offer unlimited calls to any network in the post-paid market, following its earlier introduction of the same feature for prepaid users through the Freedom Unlimited packs. As part of its mission to revolutionize the Sri Lankan mobile industry by providing maximum value to customers, Airtel introduced the Unlimited 1098 postpaid plan, priced at Rs. 1,098 offering unlimited voice calls to any network, along with 40GB of 4G anytime data, full HD quality video streaming, social media and SMS facilities to meet monthly requirements.

Since implementing significant upgrades to its network, powered by state-of-the-art 5G-ready infrastructure, Airtel has consistently redefined the Sri Lankan telco market. The company has launched a flurry of innovative products, engaged in socially driven partnerships aimed at empowering Sri Lanka’s youth, and advocated for progressive industry policies to ensure a more vibrant future for the Sri Lankan telco sector.

Airtel Lanka’s efforts to empower Sri Lankan telco customers have also made it a powerful telco trendsetter, with all industry players having since emulated Airtel on several ‘industry-firsts’. These include Airtel’s extremely popular post-paid Data Rollover option, as well as the introduction of Unlimited Calls bundled with generous data allocations of up to 30GB of free data.

Airtel Lanka’s ‘Data Rollover’ feature enables post-paid users to carry-over of unused data to the next month, accumulating up to 200GB. This feature allows users to enjoy unrestricted HD quality social media, work from home, and downloads while saving data and expenses.



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Cabinet approves restructuring of the Sri Lanka Housing Development Finance Corporation Bank and the State Mortgage and Investment Bank

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The Sri Lanka Housing Development Finance Corporation Bank, incorporated under the Sri Lanka Housing Development Finance Corporation Bank Act No. 7 of 1997, is a licensed specialized bank listed on the Stock Exchange.

The prime objective is to provide housing finance and other related services. The State Mortgage and Investment Bank, established under the State Mortgage and Investment Bank Act No. 13 of 1975, is a fully state-owned licensed specialized bank that provides housing-related mortgage credit facilities. Both of these banks are relatively small financial institutions with a small market share.

The Central Bank of Sri Lanka has indicated that the current business models of these banks are unsustainable due to their limited deposit-raising capacity, poor profitability, and inability to meet minimum capital adequacy requirements.

Accordingly, the Cabinet of Ministers has approved the proposal presented by the President, in his capacity as the Minister of Finance, Planning, and Economic Development, to take necessary steps to transfer all the shares of the Government of the Sri Lanka Housing Development Finance Corporation Bank to the Bank of Ceylon and to continue operations as a subsidiary bank of the BOC Bank, and to acquire all the shares of the State Mortgage and Investment Bank for the People’s Bank and to continue operations as a subsidiary bank of the People’s Bank, with the objective of ensuring the stability of the entire banking
sector and protecting the requirements of the depositors.

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Cabinet approves establishment of Information Technology Services subsidiary for Bank of Ceylon

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The Bank of Ceylon has identified the necessity of strengthening its digitalization capabilities in order to respond to changing customer demands and maintain the competitiveness of the banking sector.

Therefore, it has been planned to establish an Information Technology Institute affiliated with the bank that comprises IT
professionals to support the optimization of IT operations of the Bank of Ceylon and provide information and communication technology solutions and services that facilitate digital transformations.

Accordingly, the Cabinet of Ministers has approved the proposal presented by the President, in his capacity as the Minister of Finance, Planning, and Economic Development, for the BOC Management and Support Services (Pvt) Ltd, which was established in 1992 to meet the manpower requirements of the Bank of Ceylon and seized operations in 2007, to be reestablished under the name of BOC IT Solutions (Pvt) Ltd, as a fully associated institute of the Bank of Ceylon.

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JAAF welcomes 2026 Budget focus on exports, urges clarity on implementation and policy stability

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The Joint Apparel Association Forum (JAAF) has welcomed the Government’s 2026 Budget, recognizing its emphasis on export-led growth, investment facilitation, and continued macroeconomic stability. The industry body commended the clear direction towards strengthening Sri Lanka’s external sector and building investor confidence, while also urging consistent implementation of reforms to sustain momentum.

The apparel industry Sri Lanka’s largest industrial export earner viewed the renewed focus on digitalization, and trade facilitation, enhanced capital allowances as positive steps that could enhance competitiveness and attract much-needed foreign investment.

Reform of the Department of Inland Revenue, the introduction of RAMIS 3.0 and the roll out of E invoicing have been among the asks of industry as we move into the post SVAT removal era.

However, JAAF reiterated that policy execution and continuity will be crucial in translating these commitments into tangible outcomes.

JAAF Secretary General Yohan Lawrence said “The 2026 Budget demonstrates encouraging intent to build a stronger export economy, but consistency and clarity in policy implementation are what ultimately drive confidence. The apparel sector continues to operate in a highly competitive global environment where even minor disruptions can affect thousands of jobs and livelihoods. We urge the authorities to maintain open dialogue with the private sector to ensure that reforms are implemented with minimal friction”.

JAAF further noted the importance of aligning policy with sustainability goals and market access requirements under key preferential schemes. Ensuring stable energy costs, facilitating renewable adoption, and enhancing logistics competitiveness were identified as critical enablers for continued export growth.

The association reiterated its readiness to collaborate with the Government to advance a unified national export strategy one that supports industries, SMEs, and the workforce driving Sri Lanka’s recovery.

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