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AIA first Sri Lankan insurer to introduce enterprise-grade cloud-based workflow automation

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AIA Insurance claimed yet another industry first in digital transformation with the introduction of cloud-based workflow automation. AIA selected Microsoft Azure Logic Apps to enable the automation of many of its critical workflows.

The automation programme, which is being rolled out in AIA’s operations as well as across multiple functions of the company facilitates the digitization of typically routine manual processes related to new business onboarding and ultimately various other end- to -end customer service processes. Leveraging workflow automation enables improvements in productivity, increases efficiency and accuracy of business processes in relation to insurance policy issuance and claims management.

AIA’s CEO Nikhil Advani said in this regard “Digital transformation is an essential priority for AIA and we are committed to leverage technology to enable a superlative service our customers. Cloud based workflow automation brings in a new dimension of digital transformation and automation to Sri Lanka and we are proud to be the pioneers in the industry. Our end goal with this particular programme is to ensure efficient, accurate and speedy policy issuance, which in turn will benefit our customers.”

AIA’s Chief Technology Officer Umeshi DeFonseka added, “By using automated workflows, we are streamlining and speeding up internal processes and reducing manual interventions. The solution is extremely user-friendly- it works on any device that has an internet connection and a web browser and can be accessed from anywhere in the world. This cloud service integrates with multiple systems and services across the organization to provide a seamless experience to the user. As with any best practice, innovation and disruption should happen from within the organization for the customer to reap actual benefits and at AIA, that is precisely what we are doing!”

Director & Chief Officer Legal and Operations for AIA, Chathuri Munaweera further noted that “At AIA we are constantly looking for ways to improve our processes so that we can offer unmatched convenience to our customers. This new Cloud Based Workflow Automation will help us increase efficacy of the onboarding process and improve operations across the enterprise, which in turn will help up manage our customer experiences more effectively. The end goal is to boost customer loyalty and grow our business.”



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HNB partners Hayleys Agri for offers on Kubota, Agrotech, Farmtrac agriculture machinery

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(from left) Hayleys Agriculture Sales Manager Sunil Gamini, Hayleys Agriculture General Manager Sumith Herath, Hayleys Agriculture Director Lushan Abesekara, Hayleys Agriculture Director Amjad Rajap and Hayleys Agriculture Managing Director Jayanthi Dharmasena with HNB Deputy General Manager- Retail and SME Banking Sanjay Wijemanne, HNB Head of Micro Finance Vinodh Fernando, HNB Head of Personal Financial Services Kanchana Karunagama, HNB Head of Leasing Niluka Amarasinghe, HNB Assistant Manager- Leasing Roshan de Silva and HNB Business Development Executive- HNB Leasing Mahesh Ratnayake.
 
HNB PLC, renewed its partnership with leading agricultural machinery and equipment supplier Hayleys Agriculture, to offer customers convenient leasing solutions and attractive benefits for Kubota, Agrotech and Farmtrac range of machinery.
 
 The partnership which offers HNB customers special rates on tractors, transplanters and harvesters was inked at a ceremony held at Hayleys Head Office. HNB Deputy General Manager- Retail and SME Banking Sanjay Wijemanne and Hayleys Agriculture Managing Director Jayanthi Dharmasena graced the ceremony as guests of honor.
 
 “Last year was especially challenging for us all. However, we have continued to work tirelessly to provide our customers with the best possible deals available in the market. As such, we hope that entrepreneurs in the agricultural industry will make use of this offer to strengthen and expand their businesses,” HNB Head of Personal Financial Services Kanchana Karunagama said.

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Virtusa sponsors first virtual IEEE Sri Lanka robotics workshop

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The Arduino compatible ZUMO 32U4 robot interfaced using ROS during the workshop

Virtusa Corporation (NASDAQ GS: VRTU), a global provider of digital strategy, digital engineering, and IT services and solutions that help clients change and disrupt markets through innovation engineering, sponsored the first in a series of ‘Workshop’ branded events organized by IEEE Robotics and Automation Society (RAS) Sri Lanka Section Chapter in partnership with IEEE Sri Lanka Section.
 
 Anchored to an alliance that goes back a number of years, Virtusa and the IEEE RAS Sri Lanka Section Chapter moved away from the traditional ‘Meetup’ to host a full day virtual workshop, offering a unique opportunity for participants to engage with robotics and automation experts on a virtual platform. An introduction to Robot Operating System (ROS) – the workshop explored the fundamentals of ROS including robot theory, perception, navigation and manipulation, followed by hands-on sessions on ROS basics, as well as moving and manipulating robots online.
 
 “Moving away from the physical auditorium set-up to a virtual platform, we were extremely thrilled with the participation we saw during the full-day workshop,” commented Dr. Peshala Jayasekara, Senior Lecturer – Department of Electronic and Telecommunication Engineering, University of Moratuwa, lead presenter at the workshop. “Over 120 students, undergraduates, postgraduates, academia and industry stakeholders enthusiastically engaged and invested their day to successfully complete the workshop with an IEEE Technical Sponsorship, one of the highest recognitions in the world.”
 
The significance of robotics and automation largely depends on the broader collaboration between researchers and end-users of various domains – market potential that Virtusa continues to explore. Servicing multiple industries with intelligent engineering automation among a growing solutions portfolio, Virtusa promotes robotics research and application to generate greater impact by developing solutions to end-user driven challenges.
 
 “Robotics, particularly intelligent automation is rapidly changing the new norm of the IT industry,” Misnad Haque, Director – Technology at Virtusa elaborated. “From automated IT quality assurance to autonomous spaceflight, the opportunities to develop and nurture these bots are limitless. Events like this bring together like-minded humans – and perhaps robots too in the future –facilitating innovation through knowledge-sharing as well as experiential platforms that organizations like Virtusa can provide.”
 
 “Our aim is to host an IEEE Sri Lanka Robotics Workshop each year among other events, so that we can work together with expert resource personnel who are on par with global robotics trends and insights,” stated Prof. Chandima Pathirana, chairman of IEEE RAS Sri Lanka Chapter. “With Virtusa’s continued sponsorship and support, we are proud to say that this session delivered on the promised level of exposure and knowledge on robotics, and we look forward to inspiring the growing group of robotics enthusiasts in Sri Lanka.”
 

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Hyundai hands over ‘The Suites’ and ‘The Offices’ at Cinnamon Life to John Keells Properties

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Cinnamon Life Engineering Manager Yasindu Wijayawickrama, JKP COO Inoke Perera, HKN Senior Project Manager J.C. Wook, JKP Head of Sales Nadeem Shums, JKP CFO Ravi Wijewantha, JKP CMO Roshanie Jayasundera-Moraes, JKH Leisure Group President Suresh Rajendra, JKH chairman Krishan Balendra, HKN Project Director T.H Kim, JKH Property Group Sector Head Nayana Mawilmada, JKH Property Group Head of Asset Management Theekshana Jayarathna, HKN Senior Project Manager J.H Kim, HKN Resident Director Seo Seong-Soo
 
 
Cinnamon Life, John Keells Properties’ iconic mixed-development project, is ever closer to redefining Colombo’s skyline with the completion of its plush residential tower ‘The Suites’ at Cinnamon Life and the state-of-the-art office tower, ‘The Offices’ at Cinnamon Life.
 
 With its construction now complete, the 196-unit apartment building and the 30 storey office tower were ceremonially handed over to John Keells Holdings (JKH) chairman Krishan Balendra by T.H. Kim – Project Director of the contractor HKN (a joint venture between Hyundai, Keangnam and Nawaloka).
 
 Speaking at the event, Balendra said the completion of ‘The Suites’ and ‘The Offices’ at Cinnamon Life heralds a new beginning for the city of Colombo.
 
 Noting that the apartment buildings and the offices are a key feature in its mammoth integrated development project, the JKH chairman said, once completed, Cinnamon Life will rival anything that the South Asian region has to offer.
 
 “John Keells Holdings first conceptualized Cinnamon Life in 2010. Operating Cinnamon Grand and Cinnamon Lakeside, two large five star hotels, we knew that Colombo didn’t have the facilities to host large regional events. Cinnamon Life with its 800 roomed hotel, multiple banqueting and conferencing spaces and retail space is now positioned to host some of the biggest events in the region, particularly in South Asia,” he said.
 
 “It’s the largest private investment in Sri Lanka to date, and with its completion in the next year, we expect that Cinnamon Life will position Colombo as the leisure, entertainment and retail epicentre of the South Asian region,” he added.
 
 Balendra further added “These are challenging times, not just for us but for the world as a whole. With the right attitude, however, no challenge is insurmountable and as we, together with HKN, have ably demonstrated with the completion of these two towers.”

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