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Activation in a flash: ComBank innovates with Digital KYC procedure for ‘Flash’ accounts

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An innovative video call identity verification feature has been introduced by the Commercial Bank of Ceylon to its ground-breaking digital bank account ‘Flash,’ making it possible for an account to be opened, activated and operated without ever visiting a bank branch.

The unique Digital KYC (Know Your Customer) process allows the Bank to remotely complete the customer verification requirements and provide the Flash account holder full access to all the functions of the activated app. Among these is the linking of other bank accounts, enabling the account holder to transfer money from an account in another bank to top-up the Flash account with funds, the Bank said.

Further simplifying the self-registration process, Commercial Bank now requires those opening a Flash Digital Bank Account to simply fill in a few personal details and upload the specified identification documents via their Flash mobile App. The customer will then be contacted by a bank officer via a video call for the verification and activation of the account.

The winner of the award for the ‘Digital Banking Initiative of the Year’ in Sri Lanka at the 2021 Asian Banking and Finance (ABF) awards, Flash is a comprehensive digital banking app that provides financial services required to manage the lifestyle of a customer across aspects such as daily living and utility expenses, budgeting, saving, financing, eCommerce, environmental awareness, and investments. The app is supported by its own dedicated website – www.flashbank.lk

The Flash Digital Bank Account mobile app is available for download via the Apple App Store, Google Play Store or Huawei App Gallery and offers users anytime anywhere access to a complete suite of financial services and wealth management tools in one seamless application.

Besides providing the standard banking services required by account holders, Flash offers several innovative features and functions that go beyond routine banking. These include a ‘Save the Environment’ a feature which promotes an understanding of the social carbon footprint of consumption by assessing each transaction a user carries out via the app; an ‘Advanced Budgeting’ tab which functions as a personal financial management tool that enables tracking of spending with detailed categorisation of expenses; a Quick Response (QR) payment module that enables users to scan a LANKAQR code of any merchant to make payments directly from their accounts to the merchant for purchases, integration with the PickMe app QR; Flash e-Statements with payment and receipts and detailed e-Receipts for Flash transactions with the option to share via email and WhatsApp; ‘JustPay’ which enables customers to add any bank account to top up Flash and make payments, and the ‘My Payees’ and ‘My Billers’ functions in the homepage menu with recent payee and biller templates.

Additionally, Flash is equipped with a ‘Flash Finance SPACE’ function that generates requests for Personal Loans, Home Loans, Leasing facilities and Education Loans. Flash allows its customers to invest their money in Fixed Deposits for a higher return of interest. Further, Flash allows customers to apply for Health Insurance cover through Fairfirst Insurance with many options, providing higher benefits, enabling customers to look into the most suitable choice for them and their families.

Commercial Bank is Sri Lanka’s first 100% carbon neutral bank, the first Sri Lankan bank to be listed among the Top 1000 Banks of the World and the only Sri Lankan bank to be so listed for 11 years consecutively. It is the largest lender to Sri Lanka’s SME sector and is a leader in digital innovation in the country’s Banking sector. The Bank’s overseas operations encompass Bangladesh, where the Bank operates 19 outlets; the Maldives, where the Bank has a fully-fledged Tier I Bank with a majority stake, and Myanmar, where it has a microfinance company in Nay Pyi Taw.



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ADB delivers rapid support as Middle East impact spreads

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ADB President Masato Kanda (on the right) joins the Nikkei Forum on the future of Asia, in Tokyo on 10th June. The discussion focused heavily on the Middle East conflict and the severe economic uncertainty it is causing across Asia and the Pacific

The Asian Development Bank (ADB) is acting quickly and decisively with $4 billion in financing to help countries withstand the impact of the Middle East conflict, including about $3 billion requested by governments and $1 billion provided as trade finance for energy and food imports.

“ADB is acting with speed and scale to support countries experiencing a range of impacts from the Middle East conflict, including pressure on finances, remittances, tourism, and fuel and fertilizer supplies,” said ADB President Masato Kanda. “At this time of acute uncertainty and risk, we are deploying our full suite of crisis response instruments—including budget support, trade finance, and a new mechanism to rapidly repurpose existing portfolio funds—to deliver the tailored and timely support our members, from large to small, need to safeguard their economies and communities.”

ADB has received formal requests for support from 15 affected governments across the region, including previously announced requests from Bangladesh, Fiji, the Philippines, and Sri Lanka. The requests, which follow a financial support package announced by ADB in late March, range in size from $15 million to $1.5 billion and include policy-based loans, countercyclical financing, rapid repurposing of existing sovereign portfolio funds, and emergency assistance loans. ADB is in discussions with an additional 4 countries facing continued impacts on their economies.

In addition to these requests, the Government of India has requested $1.5 billion in ADB financing to build and accelerate resilience and to sustain reform-based urban transformation and clean energy objectives. The proposed assistance includes a $1 billion policy-based loan under the Urban Transformation and Investment Program to sustain momentum in urban infrastructure investment and reforms, and $500 million under the Accelerating Affordable and Inclusive Rooftop Solar Systems Development Program to expand clean energy access, reduce dependence on imported fuels, strengthen domestic manufacturing, install battery energy storage systems, promote circular economy initiatives, and enhance long-term energy security.

Complementing this sovereign assistance, ADB has reactivated support for oil imports under its Trade and Supply Chain Finance Program (TSCFP) on an exceptional basis for a limited period to soften the impact of rising oil prices and supply chain disruptions. Since 1 March, ADB’s TSCFP has delivered $673 million to support oil and gas imports and $390 million for food security across 9 countries, helping maintain access to essential supplies amid global market disruptions. Trade finance support to the Cook Islands is also expected to commence soon as part of ADB’s broader support for vulnerable small island developing states.

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Research highlights need to empower tea smallholders for a climate-resilient future

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A new study by researchers from the University of Sri Jayewardenepura and the Ministry of Irrigation argues that strengthening the knowledge and adaptive capacity of tea smallholders is critical to safeguarding the future of Sri Lanka’s tea industry in the face of climate change.

The study, titled “Enhancing Climate Resilience through Informal Education: The Case of Tea Smallholder Farmers in Sri Lanka,” was authored by Dr. Nuwan Gunarathne, Mahendra Peiris, Thilini Cooray and G.W. Dimalka Perera. It examines the growing challenges confronting tea smallholders and identifies practical measures that can help build a more resilient and sustainable tea sector.

Tea smallholders account for more than 74 percent of Sri Lanka’s total tea production, making them the backbone of one of the country’s most important export industries. However, many farmers are struggling with declining productivity and profitability due to labour shortages, limited technical knowledge, inefficient farming practices and the use of poor-quality agricultural inputs. These long-standing problems are now being exacerbated by climate change.

The researchers note that irregular rainfall patterns, prolonged droughts, rising temperatures and soil degradation are increasingly affecting tea yields and farmer incomes. They also point to inefficiencies in fertiliser use, observing that Sri Lanka currently applies nearly one kilogram of fertiliser to produce one kilogram of made tea, despite actual nutrient replacement requirements being significantly lower. This not only raises production costs but also contributes to environmental degradation.

According to the study, climate-smart agriculture and regenerative farming practices offer practical pathways to address these challenges. Techniques such as rainwater harvesting, micro-irrigation, drought-tolerant crop varieties, improved canopy management and organic soil enhancement can help farmers maintain productivity while reducing dependence on costly chemical inputs. Several locally developed innovations, including herbicide-free integrated weed management, deep envelope forking and stripe spreading of tea bushes, have already demonstrated promising results in improving yields, restoring soil health and enhancing resilience to climate stress.

However, the authors emphasise that technology alone is insufficient. Farmer education and capacity building are equally important.

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Sri Lanka lands a spot in elite Global Actuarial Boot Camp

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Azusa Kubota- Resident Representative, UNDP, Dr. Vagisha Gunasekara -Chief Economist, UNDP, Dr. Ajith De Mel – Chairman, IRCSL, Shyamalie Attanayake- Asst. Director Actuarial, IRCSL, Merideth Randles- Senior Consultant, UNDP-Milliman GAIN, Prechhya Mathema- UNDP-Milliman GAIN, pose for a photograph with distinguished academics and members of AASL .

‘Goodbye to guesswork, hello to hard numbers for a more secure financial future’

Sri Lanka has just secured a coveted seat at a high-powered global table – one where number-crunchers don’t just balance spreadsheets but help save economies from disaster. The country has been selected for the UNDP–Milliman Global Actuarial Initiative (GAIN), a kind of financial “special forces” training programme for developing nations.

When The Island Financial Review told an actuarial expert at a roundtable held at the Kingsbury Colombo on June 12 that it knew little about what an actuary does, this is how she explained it: “Think of actuaries as the fortune-tellers of finance. We use maths, data, and risk models to answer questions like: Will our pension system survive an ageing population? Can insurance handle a flood of climate disasters? For too long, Sri Lanka has lacked enough of these experts. GAIN aims to fix that.”

When asked to elaborate, she continued: “The initiative, a brainchild of the UN Development Programme and Milliman Inc., a global actuarial heavyweight, was launched in 2022 at the UN General Assembly. Since then, it has spread to 16 countries, mobilised over 185 Milliman volunteers, and delivered more than 32,000 hours of pro-bono brainpower – meaning, free expert insights. Now, it’s Sri Lanka’s turn.”

From 8–12 June 2026, Milliman ambassadors were on the ground, huddling with everyone from the Insurance Regulatory Commission and the Insurance Association to universities, chartered accountants, and local insurers. Their mission was to diagnose the country’s actuarial strengths and weaknesses – and then build a battle plan.

That plan takes the form of the Sri Lanka Actuarial Capacity Roadmap (2026–2028). It will spell out how to plug skills gaps, boost professional training, and apply actuarial smarts to national priorities like social protection and disaster risk financing.

As part of the programme, a two-day professionalism boot camp was delivered to members of the Actuarial Association of Sri Lanka (AASL) – the island’s official actuarial body, recognised by regulators in 2024.

The mission wrapped on 12 June with a stakeholder workshop to refine the roadmap, to which the financial media had also been invited to spread the word about the little-known but key number-crunchers. The core responsibility of actuaries is to ensure a future where Sri Lanka doesn’t just react to crises but calculates their odds – and beats them.

“This isn’t just about maths,” another AASL member told The Island Financial Review. “It’s about economic resilience, financial security, and sustainable development, powered by people who can see the future in a formula.”

The event reflected the need for a clear policy-level commitment to strengthening actuarial studies in Sri Lanka at national level, rather than allowing a handful of gifted math brains to go abroad and struggle through costly, self-funded qualifications to become actuarial experts.

By Sanath Nanayakkare

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