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Keells Supermarkets together with DMS Introduce Self-Checkout Systems to South Asia from Diebold Nixdorf, USA

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Keells a leading Supermarket chain in Sri Lanka, known for its range of quality and affordable products as well as great customer service has become a household name synonymous with convenience and reliability with a commitment to provide customers with fresh produce and groceries.

One of Keells Supermarkets’ key strengths lies in its focus on innovation and adaptability by embracing technological advancements and consumer trends, the company continuously enhances its retail experience through initiatives such as online shopping, digital payment options and loyalty programs. Quite recently they have upped their game by introducing self-checkout systems from Diebold Nixdorf USA; the global leader for retail automation systems. This is a remarkable milestone for Keells as they have become the first supermarket to implement self-checkout systems in the whole of South Asia, well ahead of larger markets in this region like India, Pakistan and Bangladesh.

Keells Supermarket has deployed multiple self-checkout machines in their stores in Sri Lanka; One Galle face, Darley Road, Duplication/Lauries Road, Kalubowila, Thalawathugoda Pannipitiya Road, Attidiya, Kohuwala, Havelock Road, Thalawathugoda, Dehiwala, Union Place, Thimbirigasyaya Road, Kandy City Centre and Kandy 3 Supermarket.

These Diebold Nixdorf self-checkout systems are supplied and maintained by Data Management Systems Ltd. (DMS), the acknowledged pioneer in the transfer of technology to Sri Lanka for over 47 years having introduced many IT products, software, and services to Sri Lanka while representing the world’s leading IT brands. DMS has been Diebold Nixdorf’s Distributor since 1998.

The Senior Assistant Vice President – John Keells Group, Mr. Amila Kuruppu stated “We were looking forward to introducing self-checkout systems into our stores as we observed the importance of convenience in today’s fast-paced world especially where shoppers no longer wait in long queues. With this implementation we have realized the importance of utilizing trained employees to provide more value-added personalized services to the customers rather than them being used as cashiers.”

These Diebold Nixdorf self-checkout systems are designed with high performance flatbed barcode scanners for speed reading of even poor quality barcodes while the user-friendly software interface makes them easy to use regardless of the ‘Technology Literacy’  covering all segments i.e. Teenagers, Senior Citizens, housewives/househusbands, working men and women. Keells has experienced their customers embracing these convenient and easy to use devices that utilize simple instructions to guide them throughout the entire payment transaction; scan and pay for their items in a speedy and efficient manner while enjoying a new and enhanced experience at the store.



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Ceylon Chamber of Commerce concludes high-level economic engagements in Mumbai

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L-R - Manish Mohan, Vishal Kamat, Anurag Agarwal, Dr Rajesh Ravindra Gawande, Mahishini Colonne, Krishan Balendra, Duminda Hulangamuwa, Priyanga Wickramasinghe, Shiran Fernando

To catalyze bilateral trade and investment and drive regional economic integration, the Consulate General of Sri Lanka in Mumbai facilitated a series of high-level strategic engagements between The Ceylon Chamber of Commerce and leading Indian commercial institutions on May 13 and 14.

The delegation from The Ceylon Chamber of Commerce was led by its Chairman Krishan Balendra, CEO of John Keells Holdings Pvt Ltd and comprised a distinguished group of Sri Lankan industry leaders from Hirdaramani Group, Maliban Biscuit Manufactories (Pvt) Ltd, Sierra Cables PLC, A. Baur & Co. (Pvt) Ltd, Jetwing Travels (Pvt) Ltd, Ceylon Biscuits Ltd, Hayleys PLC, Vidullanka PLC, MAS India Clothing (Pvt) Ltd, Tudawe Brothers (Pvt) Ltd, David Pieris Holdings (Pvt) Ltd, Bank of Ceylon, Aitken Spence PLC, LTL Holdings Ltd. and Orel IT Pvt. Ltd.

On May 13, The Confederation of Indian Industry (CII) and The Ceylon Chamber of Commerce jointly hosted the ‘India–Sri Lanka Business Forum: Partnering in Sri Lanka’s Growth and Investment’ and an exclusive CEO interaction in Mumbai. The forum convened senior government officials, policymakers, and industry leaders from both countries.

These included, among others, High Commissioner of Sri Lanka to India Mahishini Colonne; Consul General of Sri Lanka in Mumbai Priyanga Wickramasinghe; Senior Economic Advisor to the President of Sri Lanka Duminda Hulangamuwa; Secretary (Protocol, FDI, Diaspora & Outreach) and Chief of Protocol Government of Maharashtra Rajesh Ravindra Gawande; Co-chairman, CII Western Region Sub-committee on International Trade & Investment and Chief Executive Officer, Polycab India Ltd. Anurag Agarwal; Chairman, CII Western Region Sub-Committee on Tourism and Hospitality and Executive Director, Kamat Hotels India Ltd Vishal Kamat and Secretary General & CEO of The Ceylon Chamber of Commerce Shiran Fernando.

Conversations centered on accelerating cross-border cooperation across high-priority sectors, including technology, manufacturing, healthcare, renewable energy, and digital transformation.

On May  14, the delegation engaged in productive Business-to-Business sessions with the IMC Chamber of Commerce and Industry, culminating in the formal renewal of the Memorandum of Understanding between The Ceylon Chamber of Commerce and IMC. The delegation also participated in an interactive session hosted by the World Trade Center (WTC) Mumbai and the All India Association of Industries (AIAI).

The two-day mission concluded with a robust exchange of views cementing a strong foundation for sustained bilateral collaboration and paving the way for a new era of industrial synergy between Colombo and Mumbai.  (Consulate General of SL, Mumbai)

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Commercial Bank among the first banks to partner with Port City Colombo to open a branch

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Sanath Manatunge, Managing Director/CEO of Commercial Bank and Xiong Hongfeng, Managing Director of CHEC Port City Colombo (Pvt) Ltd. exchange the agreement in the presence of senior representatives of the two companies

Demonstrating its commitment to supporting the nation’s next phase of economic transformation, Commercial Bank of Ceylon has become one of the first banks in Sri Lanka to enter into an agreement to establish a fully-fledged branch at Port City Colombo, marking a significant step in the Bank’s strategic expansion into the country’s emerging international financial hub.

 The agreement was signed by Sanath Manatunge, Managing Director/CEO of Commercial Bank, and Xiong Hongfeng, Managing Director of CHEC Port City Colombo (Pvt) Ltd. The partnership further reinforces Commercial Bank’s position at the forefront of Sri Lanka’s evolving financial landscape.

 The proposed branch will function as a fully-fledged banking branch, offering a full spectrum of products and services tailored to the needs of corporates, investors, businesses and retail customers operating within the Port City Colombo ecosystem. These will include digital banking facilities, trade services, foreign currency transactions, corporate banking solutions, deposits, lending, card services and remittance facilities.

 By establishing a presence within Port City Colombo, the Bank said it aims to further strengthen its ability to support cross-border business and investment flows while positioning itself to meet the sophisticated requirements of global investors, multinational corporates and high-net-worth individuals expected to operate within the Special Economic Zone.

 Commenting on this ground breaking initiative, Sanath Manatunge, Managing Director/CEO of Commercial Bank said the Bank’s decision to establish a fully-fledged branch within Port City Colombo reflects both its long-term confidence in the project and its readiness to support the evolving needs of a globally integrated financial ecosystem.

 “As Sri Lanka’s largest private sector bank with a strong track record in serving corporates, international clients and high-value businesses, we see Port City Colombo as a pivotal development in the country’s economic future,” he said. “Our presence within this Special Economic Zone will enable us to seamlessly support cross-border transactions, facilitate international trade and investment, and deliver world-class banking solutions backed by advanced digital capabilities. Being one of the first banks to formalise plans for a full-service branch within Port City Colombo reaffirms our role as a pioneer in driving financial innovation and supporting national development.”

 A 269-hectare extension of Sri Lanka’s central business district, Port City Colombo is being developed as a multi-service Special Economic Zone designed to serve as a regional financial centre, business and lifestyle hub. One of the largest public-private partnership projects in the country, it is envisioned as a catalyst for high-value investments, underpinned by advanced infrastructure, cutting-edge technology and a progressive regulatory framework.

 “Our role as master developer goes beyond building the city itself. It is about creating the foundations for a functioning international business and financial hub,” said Mr Xiong Hongfeng, Managing Director of CHEC Port City Colombo (Pvt) Ltd. “The establishment of institutions such as Commercial Bank within Port City Colombo is an important part of that process, because it brings real operational depth and credibility into the ecosystem from an early stage. It reflects the broader momentum behind the project and the growing shift towards a more globally connected, investment-driven economy in Sri Lanka.”

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Lumbini Tea wins top global honours in UK

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Sri Lanka’s renowned specialty tea brand “Singharaja Wiry Tips,” produced by Lumbini Tea Valley Ceylon, has won two major accolades at the prestigious “The Leafies International Tea Awards” held recently at Fortnum and Mason in the United Kingdom.

The award-winning low-grown Ceylon tea secured the titles of “Best Ceylon Black Tea” and the overall “Best of All Black Teas,” emerging as the top black tea entered at the international competition.

With these latest honours, “Singharaja Wiry Tips” has now earned its 43rd and 44th international awards, further strengthening its reputation as one of the world’s most highly awarded black teas.

Classified as FBOPF EX SP (Flowery Broken Orange Pekoe Fannings Extra Special), the tea is named after its distinctive golden-tipped wiry leaves and unique flavour profile derived from the ecosystem surrounding the UNESCO World Heritage-listed Singharaja Rainforest, which borders the Lumbini plantation.

Lumbini Tea Valley’s latest innovation, “Lumbini Screw Buds,” also received high commendation at this year’s competition, highlighting the company’s continued excellence in producing premium Ceylon teas.

Chairman and Managing Director Chaminda Jayawardena, who accepted the awards in London, credited the achievement to the dedication of the Lumbini workforce and the support of nearly 1,800 tea farmers supplying high-quality green leaf harvested using the traditional “two leaves and a bud” method.

by SK Samaranayake

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