Nagendra steals the limelight at hotel management workshop


Nirmalan Nagendra, an expert in the hospitality industry and a Hotel Advisory Consultant at KPMG, Colombo recently conducted a hotel management workshop at the Movenpick, Colombo-3. The hospitality industry expert spoke to a packed audience consisting hotel owners and senior management of the Colombo hotels.

Nagendra covered the topics touching on day to day issues faced by hoteliers such as reforecasting in difficult times,Do you know your management agreement?,Are your KPI’s in line with industry standards? Rooms, F&B and others, Are you taking care of your staff?

Are you plugging your revenue leakages?,

Are you minimizing your cost?,Are you complying with government regulations?

Are you window dressing your P&L?,Are your sales and marketing cost / maintenance cost in line with industry standards?,Risk management and adequate insurance cover and adequate provisions monthly.

During his lecture, he also reiterated on team work which was a sine qua non to achieve the bottom line and reduce attrition of profit.

Nirmalan is a consultant with KPMG’s Hotel Advisory Practice, who has 29 years of expertise in the hospitality industry, including 20 years as Senior Director Finance in five- star hotel chains in the USA, Caribbean, Middle East and Singapore. He was also Deputy General Manager in the Bahamas and Kuwait overlooking Rooms, Human Resources and Training. He is strong believer of multi skilling and hiring for attitude.

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